We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies
such as automated tools, keyboard-only navigation, and screen readers.
We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as
well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and
guidelines will help make the website more user friendly for all people.
Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website.
If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.
The Detroit Medical Center (DMC) aspires to be the premier healthcare resource in Southeast Michigan and among the finest health care centers in the United States through excellence in the provision of clinical care enhanced by education and research.
In all clinical endeavors quality of care is paramount. In addition, the DMC believes that access to quality health care is the right of every human being. DMC, along with local, state and federal government, supports a unique Public Mission to
the residents of the communities we serve to assure that this right is preserved.
An important part of our Public Mission is providing financial assistance to uninsured and underinsured patients, on terms at least as generous
as the applicable charity care policy.
For patients in need, DMC provides a patient-care hotline; for help with your hospital bill or financial assistance, please call 855-362-9600.
DMC also provides on-site assistance.
If you are in a DMC hospital, please ask to speak with a hospital registration representative for help in resolving your issue.
Our hotline and on-site assistance can help you in applying for Medicaid coverage.
DMC Patient-Care Ombudsman
DMC offers access to a patient-care Ombudsman. You may reach the Ombudsman at 855-362-9600 for assistance with unresolved billing issues. You may also email the Ombudsman at Ombudsman@dmc.org.
DMC adheres to a debt-collection policy that complies with all federal and state collection law practices.
Patient Rights & Responsibilities
DMC also publishes a patient rights statement, in accordance with state and federal regulations. For a "kid-friendly" version of these rights, visit this DMC Children's Hospital of Michigan page.