Kathryn Bates

Kathryn Bates, DO

Cardiology
4.9/5.0 stars
Call 520.886.3432

About Kathryn Bates

Kathryn Bates, DO is Board Certified in Internal Medicine, Cardiovascular Disease, Echocardiography, and Nuclear Cardiology. Dr. Bates is also a Fellow of the American College of Cardiology and the American Society of Echocardiography. After completing her postgraduate education, Dr. Bates practiced cardiology in an academic setting for three years. She was a staff cardiologist for Southern Arizona VA Health Care System, and Assistant Professor of Clinical Medicine at the University of Arizona, and actively involved in medical research. Her work in evaluating the effects of statins in congestive heart failure has been published in major medical journals. In 2003, Dr. Bates returned to the University of Arizona for a one-year Fellowship in Cardiac Imaging, and has been in private practice since then. Dr. Bates is dedicated to bringing evidence-based medicine, with patient driven care, to pursue the best outcomes for her patients. When not in the clinic, Dr. Bates enjoys mountain biking and road cycling, music (mandolin and guitar), traveling, cooking, and reading. She also has interest in health, fitness, and nutrition.

Specialties

Cardiology

Language(s)

English

Education

University of Arizona College of Medicine Family
University of Arizona College of Medicine Family
Midwestern University Chicago College of Osteopathic Medicine
University of Arizona College of Medicine Family

Hospitals & Affiliations

Carondelet St. Joseph's Hospital

Carondelet Medical Group - Cardiology East

Address

6567 East Carondelet Drive
225
Tucson, AZ 85711

Carondelet Medical Group - Green Valley

Address

400 West Camino Casa Verde
100
Green Valley, AZ 85614

05/24/2026

Dr Bates is a superb knowledgeable, helpful and caring physician. She makes going to a cardiologist, a pleasure!

05/22/2026

Dr Kathleen Bates is a true asset to your organization. A wonderful doctor giving great and compassionate care to her patients.

05/22/2026

This doctor listened to me, and included what I said in her report. I appreciated that she did not look askance at me for treating my heart condition (successfully!) with herbs.

05/22/2026

Dr. Bates is so easy to talk to and so thorough. She has kept up with evaluations of my condition.

05/22/2026

This doctor was a breath of fresh air. Very knowledgeable. She definitely inspired confidence.

05/22/2026

All good

05/22/2026

Good

05/22/2026

All good, nurse & dr.bates always good

05/22/2026

No problem reccomending

05/21/2026

Everybody was very nice

05/20/2026

Excellent care

05/20/2026

Was called back immediately! No wait time

05/20/2026

Rebecca is an angel and very professional

05/20/2026

Dr. Bates is a consummate professional and physician who specializes in caring for her patients with kindness and compassion!

05/20/2026

Excellent customer service at front desk and in the back ! Rebecca and Dr. Bates always treat me with kindness and respect!

05/19/2026

Actually got in early.

05/18/2026

Dr Bates always inspires me to be better with my health! Her professionalism, caring and finely tuned listening skills are exceptional

05/18/2026

Dr Bates is a fantastic cardiologist!!

05/18/2026

Rebecca is an outstanding health professional!

05/17/2026

Dr. Bates and the office support staff are top tier.

05/17/2026

Dr. Bates is absolutely wonderful. I have complete confidence and trust in her.

05/17/2026

The front office staff greeted me with a smile and were highly efficient.

05/17/2026

Very courteous and efficient.

05/17/2026

Absolutely no bad experience.

05/14/2026

Good quality of service.

05/14/2026

Good experience.

05/14/2026

She's friendly while she gets vitals and info. She shares information with me which I like a lot.

05/14/2026

Exceptional physician! Thorough and kind. She is excellent at discussing what I ask about. I feel very relaxed around her.

05/14/2026

I'm glad Dr. Bates is my cardiologist.

05/14/2026

Good

05/12/2026

Good experience

05/12/2026

Very good experience

05/11/2026

Excellent patient care.

05/11/2026

Excellent service and courtesy.

05/11/2026

Perfect.

05/11/2026

I was always treated with time, not at all rushed

05/11/2026

Wonderful Dr. Bates. . Quality Dra. Their interest in the well-being of the patient is noticeable, especially to keep us healthy.

05/11/2026

Well done!

05/11/2026

Very good work team, the work they do together for the benefit of health is notorious.

05/11/2026

He listened to everything I had doubts about and his questions were very indicated.

05/10/2026

All good

05/09/2026

There were no delays - it's never been a problem and I appreciate the courtesy and promptness

05/09/2026

Always good

05/09/2026

I would recommend Dr. Bates to any of my friends and I have already

05/09/2026

It's consistent and professional

05/09/2026

You people have it together there

05/09/2026

Very professional and caring

05/09/2026

Professional and caring

05/09/2026

Very good I was happy

05/07/2026

Very attentive and kind. Explained all procedures to my satisfaction

05/07/2026

She truly listened to me. I know, without doubt, that she is very knowledgeable and is trying her best to help me. I have complete confidence in her.

05/03/2026

EXCELLENT

05/01/2026

Hardly any wait time. As soon as I got situated in the waiting room, I was called in for my appointment.

05/01/2026

Very nice and took the fact that I had just fractured my left hip into consideration.

05/01/2026

These staff is very excellent at working together for me they're very extraordinary

05/01/2026

Kathryn Bates is an outstanding provider, I trust her recommendations for my problem

05/01/2026

Dr Kathryn Bates is outstanding. I am very pleased with the care I have been receiving over the years. As a physician, she is sharp, knowledgable, and caring. I also like her as a person.

05/01/2026

In just a couple of words, she's the best! I saw my PCP the next day and she knew I had seen Dr Bates from comments made (sent to my PCP) by Dr Bates and she, too, had only favorable comments to make. Obviously, Dr Bates is seen by patients and fellow physicians in a very favorable light. She's one of the best and stands out in the crowd of my doctors.

05/01/2026

There has never been a bad experience at this place has always been a good experience which I really like because they are so compassionate about their work and what they do and how they help the patients.

05/01/2026

Dr Bates is always on time. It is a pleasure to meet with her and get good up to date information. She is one of the best in my opinion.

05/01/2026

Because everyone there seems to be loving and compassionate

05/01/2026

Everyone there again is just very so kind and compassionate

05/01/2026

Overall, a very good practice that I would recommend.

05/01/2026

Entire office very friendly and helpful

05/01/2026

Their concern for your privacy is excellent

05/01/2026

Less than 5-minute wait

05/01/2026

Everyone's very friendly

05/01/2026

Very friendly staff and welcoming

05/01/2026

Medical assistant was very courteous

04/29/2026

Good

04/29/2026

Dr Bates was immediately engaging, and I felt completely comfortable with her. She listened, asked questions, and talked directly to me in a calm, reassuring, easy manner. I look forward to my next appointment.

04/26/2026

I have a very high confidence and trust in Dr. Bates care.

04/26/2026

Everything went as expected

04/26/2026

Polite and well mannered

04/26/2026

Couldn't ask for more

04/26/2026

Pleasant atmosphere

04/26/2026

Very efficient

04/25/2026

Dr. Bates provides superior care. She is the best!

04/24/2026

The staff and the office was very clean and welcoming

04/24/2026

All wonderful folks. Kind, understanding and helpful.

04/24/2026

The medical assistant was very welcoming and friendly

04/24/2026

Front desk staff were very polite and friendly

04/24/2026

I would definitely recommend this practice and Dr Bates

04/24/2026

All good

04/24/2026

Dr Kathryn Bates was so nice and listened to my concerns and was very supportive and helpful She is very good

04/24/2026

I really liked Dr Kathryn Bates. She was so kind and helpful and is a very good listener.

04/24/2026

All was so very good. Thankyou.

04/23/2026

Great doctor and staff

04/21/2026

All good

04/21/2026

NA on Delays since there were no delays

04/19/2026

Excellent at listening and including me in decisions

04/19/2026

Good

04/19/2026

This was my first visit with Dr Bates. I really liked her manner and direct professionalism.

04/19/2026

Dr Bates is always nice, explains in detail and actually listens to your concerns.

04/19/2026

All good

04/19/2026

The nurse was really friendly.

04/19/2026

Good listener

04/18/2026

I arrived 30+ minutes early for my appointment. I was taken to an examination room very shortly after that, was immediately questioned, vitals taken, and an EKG administered by a medical assistant, after which Dr. Bates entered without delay. Dr. Bates listened to my heart and spoke with me for several minutes, during which time I was able to respond and contribute my own thoughts to the conversation. After our conversation and reviewing my record, Dr. Bates suggested a follow-up echo cardiogram and that I would be contacted to set up an appointment. When I exited the office, several minutes remained BEFORE my original appointment time was to even begin. I'd say that's excellent service!

04/18/2026

I previously outlined how I arrived early and completed the appointment before it was even to begin!

04/18/2026

Dr Bates has a very professional staff. I was seeing right on time and Dr. Bates spent as much time as necessary to explain everything to me.

04/18/2026

Dr. Bates has a very professional staff and courteous

04/18/2026

All Dr. Bates the staff are very professional

04/18/2026

I feel very comfortable with Dr. Bates

04/17/2026

Always a team effort

04/17/2026

Always have a great experience

04/17/2026

All went well

04/17/2026

Just the best

04/16/2026

Great care provider

04/16/2026

Waiting was reasonable

04/16/2026

Great customer service

04/16/2026

I will recommend this practice my family and friends

04/16/2026

Dr Bates is fabulous. So caring and takes time to explain things so I understand them.

04/15/2026

Have recommended her to my friends who might be looking for a cardiologist.

04/15/2026

Dr. Bates is terrific. Seen her since 1995.

04/14/2026

Darlene has been with Dr. Rolins for years and we love her.

04/14/2026

Good overall

04/14/2026

Dr. Rolins is awesome.

04/11/2026

Dr. Bates is an outstanding physician. She goes above and beyond showing compassion and comfort with every visit. I feel almost ecstatic at the conclusion of my appointment because of her mannerism and encouragement.

04/11/2026

Check-in staff was friendly and courteous.

04/10/2026

Excellent experience with Dr Bates and the entire staff

04/10/2026

Very concerned about my balance issues, risk of falling

04/10/2026

Very good

04/10/2026

Excellent

04/10/2026

Very good..excellent

04/10/2026

Very good experience

04/10/2026

Very efficient

04/10/2026

Good experience

04/09/2026

Great service

04/09/2026

Staff is great

04/09/2026

Great Doc and staff

04/09/2026

Very good service

04/09/2026

Glad I made the switch to Dr. Bates.

04/09/2026

Dr Bates is an outstanding Dr who is so pleasant, professional, knowledgeable and a joy to visit.

04/09/2026

Good job

04/09/2026

Great time

04/09/2026

Excellent even if I had to mention my new blood work.

04/08/2026

Everything went smoothly and quickly.

04/08/2026

Greeting and check-in was personable, organized, and efficient.

04/08/2026

Long term patient. Always treated with respect and punctuality.

04/08/2026

Efficient.

04/08/2026

Dr. Bates gave me sound reasons for a concern I had and advised me of a reasonable solution. She was on Target!

04/08/2026

I have recommended and my sister and a friend of hers are also patients of Dr. Bates.

04/07/2026

Everyone at Dr bates office is great kind and caring

04/02/2026

I am very fortunate to have Dr. Bates as my cardiologist. Very pleased.

04/02/2026

Excellent

03/31/2026

I've been seeing Dr Bates for almost 22 years. I'm very satisfied.

03/31/2026

Registration area is very courteous, and pleasant to deal with.

03/26/2026

Everything moved along. With ease. Wasn't a lengthy appointment visit.

03/26/2026

I have already recommended my friend to see Dr Bates.

03/26/2026

The front desk is very professional. And kind.

03/26/2026

Patricia was courteous and acknowledged me as soon as I walked thru the door to check me in.

03/26/2026

Dr. Bates is phenomenal. She couldn't be more professional. She is so gracious. Knowledgeable and listens to everything you say.

03/26/2026

Dr Bates is the best.

03/25/2026

Very hood and perfect

03/25/2026

She was sweet and caring

03/25/2026

Amazing staff and wonderful physician . Not only she Is very knowledgable also her bed side manner and her caring makes every patient so comfortable In her exam room.

03/16/2026

Dr. Bates is superb. I feel extremely lucky to have her as my cardiologist

03/15/2026

Listens well provides sensible advice/solutions to issues that I have raised

03/15/2026

Always friendly and professional

03/14/2026

Dr. BATES IS WONDERFULLY CARING AND UNDERSTANDING! SHE ACTUALLY Listens and asks relevant questipms!

03/13/2026

One of the best doctor's experiences I've ever had. Everyone is very kind and helpful.

03/12/2026

Dr Bates is supremely down to earth. I was treated very respectfully and feel I received excellent care. I've been singing her praises.

03/12/2026

Very friendly and efficient staff. Dr Bates is supremely down to earth. I felt very well and thoroughly cared for.

03/12/2026

Dr Bates is as good as it gets!

03/12/2026

I was treated very well.

03/12/2026

Great experience

03/12/2026

Great practice!

03/10/2026

Dr Bates is always considerate, helpful, and I have complete confidence in her

03/10/2026

Receptionists are always friendly and efficient

03/04/2026

Good sense of humor also

03/04/2026

Always excellent

02/25/2026

Dr Bates is exceptional. Knowledge, ease of communication with her, kind, understanding.

02/22/2026

Always a pleasure

02/21/2026

I have recommended Dr Bates to two friends who have both made appointments and let me know they were very pleased as well.

02/21/2026

I arrived early and was called back prior to my appointment time.

02/20/2026

There were no delays. I did not keep track of time for my visit, but it was a reasonable time and I did not feel rushed.

02/18/2026

Love the office staff and Dr Bates and her PA. They all show genuine concern if you've got one, and as much time is spent with you as needed. I will recommend any staff at carondelet to anyone.

02/18/2026

Always remember me. And shares personal conversation while we're doing any procedures.

02/18/2026

I have the utmost confidence in Dr Bates and my heart trusts her ultimately!

02/18/2026

Friendly & efficient

02/16/2026

As always excellent

02/16/2026

I have recommended Dr. Bates to others

02/14/2026

Dr Bates and staff are always very punctual

02/14/2026

Wonderful practice. Always a good experience.

02/14/2026

Dr. Bates is terrific, as well as the staff in Green Valley

02/14/2026

Dr Bates is always asks good questions, listens and clarifies response and engages you in any planning

02/14/2026

Dr Bates is the best

02/14/2026

Dr. Kathryn Bates n All Her Staff n All Registration Ladies n Everyone at the office Are Very Happy Courteous Pleasant n Very Professional ive been with Dr Bates for the longest time I believe in 2004-2005 she has taken care of me n a few family members as well. Dr. Kathryn Bates has always been honest with me n my family members Thank you n everyone there at the office Everytime I have come in for my appts I'm always greeted with a smile. May God Bless you All

02/14/2026

Friendly, professional and efficient

02/11/2026

This is a friendly practice.

02/11/2026

Dr Bates is excellent.

02/11/2026

Office staff is always kind, friendly, and welcoming. Love going to this office.

02/09/2026

All good

02/09/2026

Dr Bates is one of the better doctors I've experienced. Knowledgeable, listens as well as explains things. I have high co discerning her ability. I switched to her after another cardiologist.

02/09/2026

Front desk staff very helpful and welcoming

02/09/2026

Very happy with the cardiology care at CMG

02/09/2026

Dr. Bates and her staff are wonderful.

02/09/2026

No problems. Professional

02/09/2026

Everything moved along just fine

02/09/2026

Great staff!@

02/08/2026

Dr Bates and her staff are amazing.

02/07/2026

Quite efficient

02/06/2026

Love Dr. Bates

02/06/2026

She was efficient and professional

02/06/2026

Friendly assistant, Rebecca

02/06/2026

Dr Bates is the best

02/06/2026

Very good experience. Everyone was polite and friendly.

02/06/2026

Made me feel comfortable and at ease about recent heart attack

02/06/2026

Easy

02/03/2026

The best Cardiologist I have ever had. Her staff is amazing to.

01/27/2026

All the staff was friendly and helpful

01/27/2026

Good experience overall

01/25/2026

Excellent service

01/25/2026

Very sweet and made me comfortable

01/25/2026

Would highly recommend this team.

01/25/2026

1000% amazing

01/25/2026

1000% did everything like it should be

01/25/2026

Good

01/25/2026

She is great

01/25/2026

The office visit was amazing. Love the staff and love my new doctor. I'm nervous about my health but Dr. Bates made me feel comfortable. She is checking all the boxes and making sure I'm going to be alright. Very realistic about everything.

01/25/2026

"They didn't just meet the standard; they redefined it, creating a new benchmark for what success looks like.

01/23/2026

Dr. Bates was professional, I had no new concerns to discuss. She thought I was doing good.

01/23/2026

No need for washing hands or wearing ID.

01/23/2026

I do recommend Dr. Bates to others.

01/23/2026

No delays, everything went well

01/23/2026

There were no delays

01/23/2026

Always very pleasant.

01/20/2026

Most accommodating staff!

01/20/2026

Staff is especially friendly and conversational.

01/20/2026

The doctor and the staff are absolutely terrific.

01/20/2026

Dr. Bates was extremely supportive and she makes you feel very relaxed. She is great.

01/20/2026

Carondelet Cardiology was very professional and courteous. It was seamless from start to finish.

01/20/2026

Registration was easily completed online. The office staff were nice, as always.

01/19/2026

Dr. Bates is excellent in all categories.... She cares, she is professional and she listens.

01/18/2026

My cardiologist seems very knowledgeable and I am confident that she can take care of any problems that I have. I am comfortable with her as well.

01/18/2026

Professional and yet delightful attention.

01/18/2026

It could not have been better!

01/18/2026

Dr. Bates continues to be the best!

01/18/2026

Very calming.

01/16/2026

Professional and people orientated

01/16/2026

Very professional and kind

01/16/2026

Love this practice

01/16/2026

Very good experience

01/16/2026

All points were dealt with professionalism

01/16/2026

Super professional in puts her patient first

01/16/2026

Excellent

01/14/2026

Excellent experience

01/14/2026

Excellent experience always

01/08/2026

Friendly staff and Dr amazing Dr

01/08/2026

Great Dr. Takes time to talk to you, many don't

12/27/2025

We have recommended dr. Bates to friends.

12/22/2025

Very friendly and accommodating front desk

12/22/2025

Front desk staff are amazing. Thr PA was personable and knowledgeable.

12/22/2025

I'd recommend this practice.

12/11/2025

Very good experience

12/11/2025

Bates is the best!!

12/11/2025

Very professional

12/11/2025

Excellent service

12/11/2025

Excellent eervice

12/11/2025

Top shelf 10 out of 10

12/11/2025

Everybody was very nice.

12/11/2025

Always excellent

12/11/2025

Never any issues in an out half hour tops

12/11/2025

The Green Valley clinic service is very satisfactory

12/11/2025

No issues

12/11/2025

Very Good

12/08/2025

Ok

12/06/2025

Dr. Bates has been great. Oh he explains everything asked me questions and wants to make sure that I understand.

12/06/2025

Good experience

12/05/2025

Best services possible

12/05/2025

Dr. Bates is the very best

12/05/2025

Dr. Bates is excellent in all areas.

12/05/2025

Dr. Bates is my all-time favorite physician and I am 73 years old. She is very knowledgeable, pleasant and professional. She is also very personable and easy to talk to. I have total confidence in her. Since I have to go to a cardiologist I do enjoy my time spent with her.

12/05/2025

I was quickly greeted upon entering the door and was taken care of immediately.

12/05/2025

I am very pleased with Dr. Bates and the staff at Carondelet Medical Group.

12/05/2025

There were no delays. Everyone was on time.

12/05/2025

Arrived early, called early, excellent

12/04/2025

Dr Bates is awesome

12/04/2025

Great experience

12/03/2025

Very helpful staff.

12/03/2025

Had a great appointment with Dr. Bates and other staff.

12/03/2025

The nurse was very nice and seemed to know what she was doing.

12/03/2025

Didn't have to wait and Dr. Very good and thorough. Spends time needed.

12/03/2025

Dr. Bates is the best. She explains things in layman's terms so you can understand.

12/03/2025

Great job.

11/30/2025

There were no delays

11/29/2025

Overall, the group was thorough in checking on my condition. It would be helpful to mention that you will not leave until the bag is empty.

11/29/2025

I forgot to mention I have a bad right hip and need a wheelchair to compensate for the length of my legs. Overall, they did their best to keep an eye on me.

11/29/2025

Check-in was a lot faster than check-out. It took about 30 to 45 minutes.

11/29/2025

Regina is great and a very special lady!!! We love her!

11/28/2025

I have a lot of confidence in Dr. Bates. It is my pleasure to see her.

11/28/2025

Kind, caring, patient, and informative !

11/28/2025

Dr Bates is always helpful, efficient and trustworthy

11/28/2025

Filled out a questionaire. They waited for mePatiently

11/28/2025

Reception desk staff are always helpful and friendly

11/28/2025

She spoke softly and made sure I understood, she recommended 2 tests and explanied both. I like her very much!

11/28/2025

The same 3 words keep recurring,Kind, caring, and patient. I made the right choice by coming here .

11/28/2025

Kind & patient

11/18/2025

DR. BATES IS ONE OF THE BEST!!!!!!

11/18/2025

Not sure how staff worked together not seeing them together but they all knew why I was there so they communicated thru one means or another

11/18/2025

No problems

11/18/2025

Folks in registration area were extremely friendly and upbeat.

11/17/2025

Had no issues w/ services ; no bad experiences during the appt.

11/17/2025

All good, friendly staff and Dr.ready to hear my concerns!

11/17/2025

Dr Bates has my utmost respect and confidence.

11/17/2025

I was offered the opportunity to pre-register and very much appreciate the convenience and ease of doing so.

11/17/2025

Dr has great bed side manners and listens to my questions, concerns and any upcoming test.

11/17/2025

All good no concerns as of today!

11/16/2025

Just the best!!Thanks again!!!!!

11/16/2025

Love Dr Bates! Staff is wonderful! Very happy!

11/16/2025

Rebecca and Dr Bates are great!!Thanks!!

11/15/2025

All I had c9ntact with were very friendly.

11/15/2025

Mu husband ans I were both impressed with the quality of the practice.

11/15/2025

Dr. Bates exceeded my expectations.

11/15/2025

Very efficient

11/14/2025

Dr. Bates is the best!

11/14/2025

I love Dr. Bates. I thoroughly trust her with my life.

11/14/2025

Dr. Bates- I cannot describe my confidence in her. She Is so knowledge, kind and "down to earth", having great patience and understanding. My good fortune to have her in my life,

11/14/2025

I checked in and paid online so when I got to the clinic, I just told the front desk person I was there and sat down, a few minutes later I was taken back. The nurse did an ECG right away and a few minutes after that Dr. Bates came to the exam room. She was pleasant, thorough, encouraging and helpful as always.

11/11/2025

Good.

11/11/2025

Good experience.

11/09/2025

Office staff is always friendly and helpful

11/09/2025

I want to thank nurse Jennifer for her professional work. I relaxed so much while taking a stress test that I got a good result.

11/08/2025

Already recommended her to others.

11/07/2025

Friendly, helpful, on time

11/07/2025

No complaints

11/06/2025

All in all, a good experience.

11/06/2025

Friendly,we joked.

11/06/2025

No problems with time.

11/06/2025

I have already told people how great I thought Dr. Bates is. I felt like she was a good friend offering me help.

11/06/2025

Everyone was nice. Made me feel comfortable.

11/04/2025

Seems to be a very smooth running practice and is very much appreciated.

11/04/2025

Dr. Bates is very much appreciated for her all-around care.

11/02/2025

Dr Bates is full of life, always happy. I'm always excited to see her. Gives me great advice as far as keeping healthy. I just think she's so awesome and intelligent.

11/02/2025

Staff always smiling n courteous. Dr Bates takes time to talk n listen. She's the Best!

11/02/2025

Dr Bates is the Best Doctor I have.....Thanks to her dedication I am still alive !!!!

11/02/2025

Her assistant is always kind, caring. Takes the time to listen no rushing.

11/02/2025

I've never had a bad experience. I would be lost without her and her team.

11/02/2025

No complaints here, only good vibes.

11/01/2025

Everything works smoothly !

11/01/2025

Nicest staff!

11/01/2025

She's terrific!

11/01/2025

Exceptionally good first encounter with a medical professional. Very pleased!

11/01/2025

I've already referred x2?patients to her: she's first rate! Great communicator & thought partner!

11/01/2025

The front desk folks are the best & kindest & most helpful in town!

11/01/2025

I was early and seen before my scheduled time!!

10/31/2025

Very efficient, helped me relax before my blood pressure was taken.

10/31/2025

It's been a while since I've seen a doctor that my entire visit including waiting times took less than an hour and I felt totally confident in the doctor when I left.

10/31/2025

The location is a ways away from where I live, but I chose this particular doctor and the drive is worth it. I haven't had such a good feeling leaving a doctor in a long time.

10/31/2025

I loved my first visit and I love my doctor and the girls that work behind the desk they are all just the nicest individuals I've met in a while.

10/31/2025

I am more than pleased with the doctor I chose. She understands my diagnosis completely and has given me options to treat.

10/30/2025

Dr. Bates clearly stated potential treatment and was considering of my prostate surgery and its impact on cardiovascular care.

10/30/2025

Very impressed with patient respect and care. Office staff very gracious and effective.

10/30/2025

MA portal responses were timely and clear. Attitude in office very professional and friendly.

10/30/2025

Could not imagine a better new patient response.

10/28/2025

Never had a bad experience

10/28/2025

Easy and friendly scheduling

10/28/2025

There were no delays

10/27/2025

Very friendly staff

10/27/2025

My absolute favorite Doctor and staff to visit

10/27/2025

Have already recommended 2 patients and Dr. Bates is very friendly and caring

10/26/2025

One of the best Best Dr's offices I go to

10/26/2025

Perfect

10/26/2025

All good

10/26/2025

Love my cardiologist

10/25/2025

Absolutely loved my interaction with Dr. Bates.

10/25/2025

I have every confidence in Dr. Bates and her ability to guide me on my health journey. Love her!!

10/24/2025

Appreciated the friendly and courteous manner in which the nurse/assistant conducted her part of the patient service.

10/24/2025

Appreciated the patient services provided.

10/24/2025

Professional, friendly, and courteous manner in providing patient care.

10/24/2025

Smooth, professional service from personnel throughout the visit.

10/24/2025

Friendly, courteous, efficient, and knowledgeable service.

10/24/2025

Very helpful and professional

10/24/2025

Always a pleasure seeing Dr. Bates.

10/24/2025

When I arrived it was so welcoming.

10/24/2025

Excellent professional service.

10/22/2025

There was no delay.

10/22/2025

Dr Bates and her staff are very professional and caring.

10/22/2025

I highly recommend Dr.Bates as a great cardiologist!

10/22/2025

Dr. Bates has such a good and kind bedside manner. She is very caring and easy to talk with. She is very respectful of my alternative medicine lifestyle. I don't ordinarily like going to medical doctors. I normally go to alternative doctors rather than medical doctors. She is very easy to go to even for someone like me.

10/21/2025

Very pleasant and accomodating as always

10/21/2025

Staff were very warm and demonstated excellent inter-personal skills.

10/21/2025

All together pleasant.

10/20/2025

Good

10/20/2025

This was a follow-up visit. There was no problem to discuss.

10/20/2025

Everyone was friendly and professional.

10/20/2025

Very good to

10/20/2025

I pre-registered and paid my copay on line. All I needed to do was check in. I was thanked for pre-registering.

10/20/2025

Excellent

10/20/2025

Very good

10/20/2025

Dr. Bates is always caring. She listens and answers any questions I have.

10/16/2025

The front office staff was wonderful coming and going very nice experience

10/16/2025

The untire staff works well together I felt very cared for very nice experience

10/16/2025

Dr Bates is awesome I'm so lucky to have her as my cardiologist the world needs more like her

10/16/2025

Three ladies greeted me and smiledWhen I walked in.

10/16/2025

Nurse was outstanding very nice experience I don't remember her name

10/16/2025

Everything was great

10/13/2025

Excellent service

10/13/2025

Excellent service

10/13/2025

Very recommended

10/12/2025

Always a great

10/12/2025

Always professional

10/12/2025

Always a good schedule

10/12/2025

Always professional and respectful

10/12/2025

The best care I would recommend this care organization to anyone

10/11/2025

I will continue to recommend Dr. Bates and the Carondelet Medical Center to other adults I now well.

10/11/2025

All of my medical visits with Dr. Bates and her technical assistants over several years have been first-class experiences.

10/11/2025

Nurse aid well above average.

10/11/2025

Well above average.

10/11/2025

Could not be better.

10/11/2025

Above average.

10/08/2025

All good

10/06/2025

All good

10/06/2025

Very good

10/05/2025

Great

10/04/2025

Love this office and staff highly recommend them

10/04/2025

I had a surprised good experience. Everyone was courteous and professional.

10/04/2025

In this initial appointment, my experience with Dr Bates was excellent. Friendly, professional, smart and caring.

10/04/2025

Above and beyond friendly very nice

10/02/2025

Everyone is very nice and friendly.

10/02/2025

Dr. Bates is a great doctor and has always cared about what is going on in my life! She helped me very much over the years! Thank you Dr. Bates. Rita

09/19/2025

I love Tenet! And Dr Kathryn Bates and her Assistant! Everything was on time. The clinic is very efficient and I always anticipate a pleasant experience .

09/19/2025

Good

09/18/2025

Fab

09/18/2025

I had no concerns regarding the last question.

09/18/2025

It was all fabulous...... No problems!

09/18/2025

I appreciated Dr. Bates' direct approach. She responded to every question I had explicitly without hesitation.

09/18/2025

My visit was a good experience. Dr. Bates was easy to talk to. She listened and her advice appeared well-reasoned and solid.

09/18/2025

Excellent

09/18/2025

I was treated with respect and I felt listened to. The nurse was helpful and appeared knowledgeable.

09/17/2025

I have been impressed with the upbeat nature and pleasantness of the entire staff.

09/17/2025

I find Dr. Bates to be very straightforward and realistic in her evaluations and outlook. She respects the patient's time and concerns while also having a good sense of humor.

09/17/2025

All so good

09/17/2025

I've already recommended this clinic to other people

09/17/2025

I did not notice anything of concern about this section.

09/17/2025

Very professional and friendly .

09/17/2025

Professional caring

09/17/2025

Love this clinic

09/17/2025

All good. Nothing bad!

09/17/2025

Could not be any better

09/15/2025

As usual all outstanding

09/15/2025

Again out standing

09/15/2025

Again every thing outstanding

09/15/2025

All outstanding

09/15/2025

This is the most well run practice I have EVER been to.

09/15/2025

Office staff was excellent The physician was excellent

09/15/2025

Outstanding

09/10/2025

Professional

09/10/2025

Very good

09/10/2025

Online pre-registration makes check in lightning fast

09/10/2025

Have recommended several new patients

09/10/2025

Excellent Couldn't ask for anything better.

09/09/2025

Dr. Bates is thorough, compassionate, and knowledgeable! A fabulous doctor!

09/08/2025

I would refer this Dr and her Practice to anyone who might need her expertise!

09/08/2025

All Good.

09/08/2025

Dr. Bates is one of a kind. She listens to me and is kind, understanding and compassionate.

09/08/2025

DR.Bates as well as Dr. Chambers are wonderful cant say enough about how they treated me

09/08/2025

Always the best care from Dr Bates and staff consistent with returning calls and followup Dr. Bates and her staff are thr best!!!!!

09/08/2025

Dr, Katherine Bates is very knowledgeable

09/08/2025

Rebecca is always kind and considerate

09/08/2025

All staff are professional and attenatve to my care

09/08/2025

My total needs where attended to with concern for my well being

09/08/2025

All areas of my health where considered and done with professional staff

09/08/2025

Very pleasant, and professional

09/08/2025

Nurse was through and personable

09/08/2025

Excellent Care by MD

09/08/2025

Excellent service

09/08/2025

All was excellent

09/08/2025

Check in was a breeze

09/08/2025

Waited only 5 minutes

09/07/2025

Dr Bates is wonderful

09/07/2025

Good

09/07/2025

The nurse assistant was most pleasant. Had an exchange of a few words, and I felt very comfortable about my upcoming appointment.

09/07/2025

I'm so happy that Dr. Bates takes the time to come to Green Valley. The staff at tjhis clinic is very professional and friendly.

09/07/2025

I've been seeing Dr. Bates for years and feel like I'm getting top of the line treatment from her. I have referred several people to her over the years. I had been referred to her years ago by neighbors and have been completely happy with her care.

09/06/2025

The nurse was very attentive as I had emergency surgery for a massive PE at Northwest Medical Center. She took notes of my experience and brought Dr. Bates up to date.

09/06/2025

I have never had to wait. The NP dies all the updates and vitals. Dr. Bates is in very quickly after the N0 leaves.

09/06/2025

Very good experience. Dr. Bates is the best!

09/06/2025

Very efficient and welcoming.

09/05/2025

All great. Bathrooms clean too

09/05/2025

Excellent professional NA staff

09/05/2025

Dr Bates is on top of latest research on cardiovascular disease and obesity, my issues

09/02/2025

Katherine Bates is the Best. Knows what she is talking about , very professional.

08/26/2025

They all had badges on and clean hands.

08/26/2025

I would recommend my Cardiologist to others.

08/26/2025

I have no trouble understanding Dr. Bates. She is quite thorough.

08/26/2025

No issues while waiting to be seen.

08/26/2025

Seen doctor here over 15 years

08/26/2025

Always good experience here

08/26/2025

I've recommended dr. Bates.

08/26/2025

Very efficient office

08/26/2025

Becca was quite poloite.

08/26/2025

Great assistance forEKG

08/26/2025

All staff were helpful.

08/25/2025

She was wonderful. Explained all well and took the time to listen to my concerns.

08/25/2025

The front desk staff are very warm and welcoming in addition to their professionalism.

08/24/2025

Doctor Bates was a major factor in saving my life. Her quick response to get me with Doctor Lotun enabled me to have fast treatment for my serious heart condition.

08/24/2025

Dr. Bates is great and I am fortunate to have her as my cardiologist.

08/24/2025

It was all good!

08/24/2025

It was all good.

08/24/2025

She was very efficient and polite.

08/22/2025

Dr Bates is always attentive, asks good questions and clarifies with you your responses and course of action

08/22/2025

Dr Bates is an excellent cardiologist and is concerned with a patient's health. The staff is kind, helpful and supportive.

08/22/2025

Excellent

08/21/2025

Wonderful

08/21/2025

No wait time

08/21/2025

I have always had excellent service

08/21/2025

I never have any problems there.

08/20/2025

Dr Bates was very patient very professional and very concerned for my health

08/16/2025

Good experience, dr. Bates thorough and very personable,

08/10/2025

I am happy to have Dr. Baqs as my Cardiologist.

08/10/2025

I do not remember all these detailsd. The experience of seeing Dr. Bates was positive in every way.

08/08/2025

Rebecca was excellent in every way!

08/07/2025

Outstanding ease of scheduling!

08/07/2025

Outstanding care provided!

08/07/2025

I am very pleased.

08/06/2025

Experienced no delays.

08/06/2025

No bad experiences ever.

07/31/2025

Perfect experience

07/31/2025

They were kind and helpful

07/31/2025

Called almost immediately

07/31/2025

Excellent

07/31/2025

She was sweet and seemed to understand how stressful coming to the doctor is! Very kind.

07/31/2025

Very professional but personal. Kind and eager to problem solve with me. Asked pertinent questions in effort to understand my concerns .

07/28/2025

Very short wait - I arrived early, was taken back prior to my time asks saw the doctor by the appointment time

07/28/2025

Completely on time; Dr Bates listens and is just generally one of the best doctors I've ever had

07/28/2025

Dr Bates listens to your situation and advises according to what is best.

07/28/2025

Dr Bates is the best!

07/27/2025

Very efficient, I had no issues.

07/27/2025

She was very nice and competent.

07/27/2025

I would happily recommend your practice if the chance arose.

07/27/2025

Always good to see kathy she makes me feel better

07/27/2025

The staff is always pleasant and cheerful.

07/27/2025

Dr Bates is fabulous, I have been extremely happy with her. She is knowledgeable, down to earth, and treats her patients with respect and kindness. I have nothing but good things to say about her.

07/21/2025

Dr Bates is a wonderful cardiologist. I am so pleased she could see me on such short notice given the urgency of my situation. Thanks!!

07/21/2025

DR. BATES & ALL OF HER STAFF, ARE EXCELLENT & VERY EFFICIENT IN THEIR CARRIER & TO THE PATIENT 'S!!!!

07/21/2025

SHE IS A VERY NICE & INTELLIGENT PERSON!!!!

07/21/2025

AS USUAL, YOUR STAFF IS VERY NICE & CONCERNING!!!!

07/21/2025

CONTINUE TO WORK & BE CONCERNED ABOUT HOUR PATIENT 'S!!!!

07/21/2025

AS I'VE SAID BEFORE, YOUR STAFF ARE VERY CONCERNED ABOUT ALL PATIENTS!!!!

07/20/2025

Dr. Bates is an exceptional physician

07/20/2025

Always a good experience; everyone works together to make patients feel welcome and cared for.

07/20/2025

Excellent!!

07/19/2025

Everyone was friendly but professional.

07/19/2025

By far Katherine Bates is the best cardiologist.

07/19/2025

Good

07/19/2025

Great experience and excellent Dr.

07/19/2025

As always Dr Bates was great.

07/19/2025

Very personable young woman.

07/19/2025

Love Dr. Bates

07/18/2025

Dr Bates is an exceptional cardiologist.

07/18/2025

The staff in the registration area are always very pleasant, efficient and helpful. They always try to find an available appointment time that will be convenient for me. They do an excellent job of representing the practice.

07/18/2025

I appreciate the opportunity to pre-register online for my appointments. Pre-registering makes the process smooth and easy.

07/18/2025

I adore Dr. Bates and would give the highest recommendation for care to anyone needing a cardiologist.

07/18/2025

She was very friendly and pleasant to chat with as she collected my vitals.

07/13/2025

Dr. Bates is always professional, friendly, and prepared for my visit. She is a great listener and takes my concerns/input seriously. Overall, a great physician! I feel fortunate to be her patient.

07/12/2025

I NEVER saw/met Dr. Kathryn Bates during my time/visit to the facility. I HOPE that I might get to visit with Dr. Bates when I return to the clinic on Monday for my other procedures. I DID get to work with (and visit with) Buffy and Wendy. They were extremely helpful in facilitating me through the Lexiscan stress test I dealt with during my visit.

07/12/2025

A clear treatment plan explained to me. Advanced medications available to me. Scheduling is not a problem. Very comfortable with physician

07/12/2025

Dr Bates is extra helpful in repeating most important parts of upcoming treatment so the info is more clear to me.

07/12/2025

. I feel both my PCP and cardiologist are excellent and actually care about me.

07/12/2025

All good.

07/12/2025

Buffy and Wendy are/were magnificent!

07/12/2025

Buffy and Wendy took great care of me.

07/12/2025

Ladies at front desk efficient and easy going.

07/12/2025

The receptionist who checked me in was extremely pleasant.

07/12/2025

Buffy and Wendy were so helpful and very conscientious!

07/12/2025

Efficient and easy going

07/12/2025

Registration staff superb!

07/10/2025

I love the attencion you guys have

07/10/2025

Good experiencie

07/10/2025

Excellent staff.

07/10/2025

Good experiencia

07/10/2025

Good experience

07/10/2025

The best staff

07/10/2025

I have recommended Dr. Bates and staff to many people.

07/10/2025

I feel fortunate to have such a great team.

07/10/2025

Physician and staff are outstanding. They make you feel comfortable and appreciated. Thank you so much.

07/05/2025

Very easy

07/03/2025

Love Dr. Bates feel very confident with her

07/03/2025

The front office people are so very nice there

07/03/2025

Back office is just as nice very pleasant people

06/26/2025

Excellent kind warm pe8

06/19/2025

...Couldn't be more professional and friendly.

06/19/2025

Quick, accurate and explained everything.

06/19/2025

A very good experience with all areas of concerns addressed and done timely with no delays

06/19/2025

I consider Dr. Bates the best, and yet she keeps making the best even better!

06/19/2025

All the front desk staff are delightful and helpful. Their cheerfulness helps ease a visitor's white-coat uneasiness.

06/19/2025

This doctor has done her work ahead of time. She is up to date with what has previously gone on and has excellent questions and answers.

06/19/2025

Nurse/Assistant who first saw me (blood pressure, etc.) was both efficient and cheerful, and answered any questions I had.

06/19/2025

Dr Bats is very personable and always concerned about my health. Also asks if I need any prescriptions or anything else.

06/15/2025

Great office

06/15/2025

I have already recommended Dr Bates to many people. Dr Bates always gives me time to ask questions and then she explains everything so that I understand it. I am very comfortable and confident having her as my doctor.

06/15/2025

Everyone is always nice and helpful.

06/14/2025

No problem at all

06/14/2025

The front office staff was very friendly and helpful to everyone. I was nervous because it was my first visit to a cardiologist but the the staff's happy and kind atmosphere made me feel better.

06/14/2025

I have been seeing Dr Bates for several years and I have nothing but good to say about her. She is very professional, knowledgeable and pleasant. She takes good care of me!

06/14/2025

Easy visit

06/14/2025

Dr Bates is an excellent doctor and is very pleasant to deal with. She is quite knowledgeable and thorough.

06/12/2025

I have recommended you folks on several occasions

06/12/2025

Front desk personal were courteous and professional.

06/12/2025

Great experience.

06/12/2025

Got me a glass of water

06/12/2025

Very easy to talk to care provider.

06/11/2025

Every part of my visit was perfect!

06/11/2025

Very friendly and professional

06/11/2025

They are always on time

06/11/2025

I love my doctor

06/11/2025

Excellent experience

06/11/2025

Great from all

06/11/2025

Dr. Bates always is very thorough and caring

06/11/2025

I have recommended Dr. Bates to friends.

06/11/2025

Always very pleased with everyone I come in contact with especially Dr. Bates

06/11/2025

Professional

06/09/2025

Registration staff are excellent exceptionally cordial and knowledgeable.

06/09/2025

She was exceptional. Sorry I don't remember her name forgive me.

06/05/2025

We have been patients of Dr. Bates for almost 30 years.

06/05/2025

We have recommended many patients to Dr. Bates.

06/05/2025

There are smiles everywhere.

05/25/2025

Known Dr. Bates about 15 years.

05/24/2025

Dr Bates is always friendly and thorough. Excellent bedside manner

05/23/2025

I would definitely recommend this cardiology clinic.

05/23/2025

Very friendly, welcoming, reassuring staff.

05/23/2025

There were no delays to report. My clinic visit was a very pleasant, informative & helpful experience. All of my questions were answered. I appreciate the professionalism of everyone involved in my care.

05/23/2025

Dr. Bates is an excellent physician. I appreciate her level of knowledge, patient skills, and thoroughness.

05/23/2025

It was a good experience.

05/20/2025

Excellent experience; thank you.

05/20/2025

I'm repeating myself because all staff from the front desk to the assistant to the doctor were both professional and made me comfortable.

05/20/2025

Great always

05/20/2025

I arrived for the appointment on time, staff checked me in immediately, I barely sat down before they called me back, nurse took care of the preliminaries with efficiency but friendliness and Dr Bates was great as always. I could not be more satisfied with this visit.

05/20/2025

Dr. Bates is not only professional and knowledgeable, she is absolutely delightful as a person and creates an excellent supportive rapport with her patients.

05/20/2025

Well done

05/20/2025

Dr Bates is excellent, always has been.

05/20/2025

As mentioned before, Dr. Bates is excellent.

05/20/2025

Very knowledgeable as well as excellent interaction with patients.

05/20/2025

All staff are professional, efficient, and cordial. Thanks!

05/19/2025

I appreciate the professionalism and expertise of Dr. Bates.

05/19/2025

I enjoy coming to these visits, they are always on-time, succinct and professional.

05/18/2025

Dr.Bates is awesome. She listens takes time with you. I hope you never let her go.

05/18/2025

Everyone in Dr Bates are incredible, friendly, kind. I've never had a bad experience. I love Dr. Bates.

05/18/2025

She's fast, accurate. Very thorough, takes time to listen. She's a valuable asset In your group.

05/18/2025

Dr Bates is a kind and caring physician. She has a wonderful bedside manner and seems to really care about and listen to my concerns regarding my 91 yr old Mother's health issues. She speaks directly to my Mother, which Mom appreciates very much, as well . I would highly recommend her to anyone who is in need of a cardiologist.

05/18/2025

Never a bad experience. Their professionalism is like no other. Their never rude. Never Sassy. Awesome staff.

05/18/2025

The best

05/18/2025

The best staff of all the doctors I am seeing.

05/18/2025

The best from top to bottom.

05/18/2025

Great experience!

05/18/2025

No complaints here...

05/18/2025

Very efficient

05/17/2025

Very good experience

05/17/2025

Awesome experience

05/17/2025

Absolutely awesome experience

05/17/2025

Extremely good experience

05/17/2025

I have already recommended!

05/17/2025

Love Doctor Bates. She is the best

05/17/2025

Very polite and k nowledgeable as well

05/17/2025

Great

05/17/2025

Good

05/16/2025

Dr. Bates very good about listening to and answering any questions I might have

05/14/2025

Although a lot of patients in waiting room I did not wait long for visit. Being in a wheelchair I was carefully taken through visit quickly.

05/14/2025

Very caring

05/14/2025

She was very courteous and professional.

05/14/2025

I arrived early and was seen almost immediately!

05/14/2025

Good experience

05/13/2025

Polite and welcoming staff

05/13/2025

Very cool

05/12/2025

I brag about the staff to all my friends and family !People in the waiting room lobby also !

05/12/2025

I registered on line . The ladies up front were great as they always are !

05/12/2025

Unusually calm atmosphere. Puts one in at ease when there is no tension in the air.

05/12/2025

She is incredibly personable, knowledgeable., and current with my medical situation.

05/12/2025

Dr Bates team is fabulous!I'm fighting a migraine right now and can't see clearly . Forgive any miss spelled words.

05/12/2025

Always very kind and helpful at front desk

05/12/2025

Pleasant and efficient for a quick checkup.

05/12/2025

She has manner and way with clients that exudes confidence and caring.

05/12/2025

Very amicable and engaging without overdoing the friendliness

05/12/2025

None better than Dr Bates !

05/12/2025

Everything is good.

05/11/2025

A very nice experience

05/11/2025

There were no delays, so I wasn't informed

05/11/2025

She explained everything very well and wants to do more tests to determine why I have an enlarged heart

05/07/2025

All good

05/07/2025

I very much appreciate the care and concerned shown me by everyone at this clinic. I believe they all take their work seriously and are very thoroughly, pleasant and professional.

05/07/2025

Dr Bates is very thoroughly and I appreciate her encouragement to work on reducing my colesterol intake. She helped me realize that ive not taken it as seriously as I need to.

05/07/2025

The nursery assistance was thoroughly and pleasant.

05/07/2025

All very helpful

05/07/2025

Ekg done quickly

05/07/2025

Very pleasant receptionist.

05/07/2025

Dr Bates great in all ways

05/07/2025

I experience very little wait time.

05/05/2025

Good experience

05/05/2025

Dr.Bates is fabulous!!

05/05/2025

Good experience

05/05/2025

Very good

05/04/2025

Everyone was very respectful

05/04/2025

I had no problem with anyone

05/04/2025

The experience was very good

05/03/2025

Very good experience overall

05/03/2025

Everyone was friendly and competent

05/03/2025

Dr Bates has been exceptionally clear and informative as well as very compassionate.

05/03/2025

Dr Bates is great - I feel lucky to be under her care.

05/03/2025

Good

05/03/2025

I am a fairly new patient but I have had great experiences so far!

05/01/2025

I'm very pleased with the care I get by the staff and Doctor Bates.

05/01/2025

Outstanding, staff were all very friendly and welcoming.

05/01/2025

Dr. Kathryn Bates always concerned about her patients

05/01/2025

Alway's will recommend Dr Kathryn Bates

05/01/2025

All good.

05/01/2025

I have no bad comments or communication about her staff front dest or anyone in her office They all are awesome and Very Professional ty

05/01/2025

Alway's will recommend her office

05/01/2025

Dr Kathryn Bates is an Excellent Cardiologist I've been with Dr Bates for almost 25 yrs She was my dad's Cardiologist too she took Excellent care of him as well. My ex husband, too. I have the utmost respect for Dr. Bates and her staff. Dr Bates does not sugarcoat any advice she listens to your wants and needs has Excellent advice for her patients if anyone were to ask me for a good Cardiologist id would gladly recommend Dr Bates without hesitation. ty to Dr Kathryn Bates and her awesome staff.

04/20/2025

Dr Bates' action has led to the discovery and treatment of previously undetected conditions. I believe I owe some added lifespan to her persistence and care.

04/20/2025

Dr. Bates is terrific. She is friendly, supportive, and very involved with my issues. I can't speak highly enough on how beneficial she makes you feel following the visit. She is the best care provider that I have ever had.

04/20/2025

I am sorry that there is not a rating higher than "Very Good 5."

04/19/2025

Always a pleasant experience

04/19/2025

Office staff are excellent!

04/18/2025

Very nice and professional

04/18/2025

Very prompt and professional

04/18/2025

Dr. Bates is wonderful! She listens to my concerns and is very attentive. I hope to be a patient of Dr. Bates until she retired

04/17/2025

I received excellent staff service and support in the registration area. I was welcomed and all questions were answered with completely.

04/17/2025

I was taken into exam room before my appointment time, the MA Monica was very professional and pleasant. Dr Bates is great as always.

04/17/2025

Dr. Bates is an excellent listener. She problem solved in reference to my concerns. I felt her examination was thorough. I agreed with all of her recommendations.

04/17/2025

The Medical Assistants introduced themselves and were very kind, caring, and attentive.

04/17/2025

I have already recommended Dr. Bates to close friends.

04/17/2025

My experience was very positive.

04/16/2025

I got there early and was seen before my scheduled time.

04/16/2025

All good

04/09/2025

Good

04/08/2025

Dr. Bates is amazing.

04/06/2025

Everything is fine

04/06/2025

None all good

04/06/2025

Dr Bates talked through our concerns, was direct, and caring.

04/06/2025

She made me feel at ease. She took her time explaining everything she was doing to me.

04/05/2025

I have been blessed with wonderful, caring medical professionals with Dr. Bates being at the top.

04/04/2025

Love Dr Bates. Listens, explains, and cares for the patient.

04/04/2025

Wonderful staff in this office

03/30/2025

Dr. Bates is absolutely wonderful

03/30/2025

Dr Bates is outstanding.

03/30/2025

Very professional, pleasant and friendly

03/30/2025

Dr K. Bates is an exceptional Dr and I'm very pleased to have her for my Cardiologist. She listens and explains everything.

03/28/2025

Dr. Bates was clear on my condition and treatment. Glad to get the appointment.

03/28/2025

Confidence in Dr Bates is a 10 out of 10

03/28/2025

All of the personnel including dr Bates are fabulous

03/28/2025

Thorough info from Dr. I like her handling my case.

03/28/2025

No bad experience at all ever with any appointment...

03/28/2025

Friendly lady. Quick checking my vitals and meds.

03/28/2025

Front desk, nurse, doctor were nicely getting everything done for me.

03/28/2025

She was great

03/25/2025

Dr. Bates has always shown concern and is helpful with remedies!

03/22/2025

Dr Bates and her staff were outstanding

03/20/2025

Staff is always very pleasant and helpful.

03/20/2025

I refer her to other people all the time.

03/20/2025

My contacts with Dr Bates, her staff and Carondolet have been very positive.

03/20/2025

I'm so glad that Dr Bates comes to Green Valley. Her visits are always pleasant. Thankfully I have not had any heart issues.

03/20/2025

I have been seeing Dr Bates for over 10 years. She is the best! She is kind, caring and willing to discuss other options. She gets a top notch rating from me.

03/20/2025

Have been a patient of Dr Bates for several years. I am always happy to see her. She is easy to talk to, and does explain what is going on with my heart. I'd refer if ever a chance comes up.

03/20/2025

Staff is always very pleasant.

03/20/2025

Very personable and easy to talk to.

03/18/2025

Dr Bates is the BEST EVER

03/16/2025

Best Doctor in Tucson!!!!

03/16/2025

Very comfortable with workup

03/16/2025

Everyone was polite and professional

03/16/2025

Dr. Bates is a wonderful doctor

03/16/2025

On time, no waiting

03/16/2025

Very professional

03/16/2025

Good experience.

03/16/2025

Great experience

03/16/2025

Always great

03/16/2025

As expected

03/16/2025

Great

03/16/2025

Superb

03/15/2025

Been visiting this clinic for approximately 5 years. Have always had a positive experience. I recommend this cardiologist group often.

03/14/2025

The check in girl was extremely friendly and reassuring

03/13/2025

Everyone Is so professional

03/09/2025

Overall, very good.

03/09/2025

I have no problems with how the staff treated me. They were all very attentive and kind.

03/06/2025

Very good

03/06/2025

The staff at the registration area is always incredibly friendly and warm a nice start to any doctor's appointment.

03/06/2025

Best

03/06/2025

Always very good

03/04/2025

The Assistant was very friendly and helpful with a few queries I had!

03/04/2025

Always a good experience when visiting Dr. Bates and the Medical Staff!

03/04/2025

I do recommend your Medical Group & Dr. Bates!!

03/04/2025

I felt safe in all areas of my examination!I felt completely comfortable/safe with the staff at all stages of my visit!

03/04/2025

The short sign-in and wait period is very much appreciated! Of course, the choice to sign in online is nice, too!

03/04/2025

Dr. Bates is very friendly and down to earth! It was like visiting with a friend! I love the informality; it's very comforting! She lets me make the final decisions about my health, after explaining all my alternatives/options!

03/03/2025

Was seen quickly

03/03/2025

Excellent staff to work with

03/03/2025

Helpful staff

03/01/2025

Good experience. Timely visit.

03/01/2025

Rebecca is friendly and efficient

03/01/2025

I'm a health care provider so I know she knows what she's talking about. Makes good recommendations. Trying mainly to help me with my chronic insomnia. Will make a huge difference in my life.

03/01/2025

The schedule is on time, the Dr. Is Very Pleasant and attentive, easy to talk with and assuring. Very good visit

03/01/2025

Ariana, I think that was her name was most pleasant. Enjoyed our convo. ECG and vitals done quik and efficient.

03/01/2025

The Doctor is very good, I am very satisfied with Dr. Bates and I trust her with my medical care.

03/01/2025

Dr Bates is very thorough, explains conditions understandably and is compassionate

03/01/2025

Love the staff. Love Dr Bates. She listens to me.

03/01/2025

Wonderful staff: courteous, efficient, and cheerful!

03/01/2025

Friendly and helpful front office staff

03/01/2025

Staff are professinal and very pleasant

02/27/2025

Dr Bates always answers all my questions and makes sure I understand completely.

02/26/2025

My doctor came into the just for me after being in the hospital. Very thankful.

02/26/2025

Very informative

02/22/2025

No waiting at all

02/22/2025

Outstanding physician

02/19/2025

What a pleasure to have this service at a satellite office (Green Valley) for both my convenience and my safety ( ie not driving to Tucson for an appointment).

02/19/2025

All staff appear professional and show empathy appropriately.

02/19/2025

Kathryn Bates is the Best!! professional and most caring

02/17/2025

Hard Workers, excellent at what they do They are the Best

02/17/2025

I HAVE NEVER HAD A BAD EXPERIENCE WITH YOUR MEDICAL PRACTICE.

02/17/2025

They are very wonderful at what they do

02/17/2025

MY EXPERIENCES HAVE ALWAYS BEEN VERY GOOD.

02/17/2025

I HAVE NEVER HAD A BAD EXPERENCE WITH THIS PROVIDER.

02/17/2025

I HAVE NEVER HAD A BAD EXPERIENCE WITH YOUR GROUP.

02/17/2025

I love Dr Bates. She's down to earth and she never seems rushed even I know she's on a tight schedule.

02/17/2025

NO BAD EXPERIENCE

02/17/2025

Excellent experience

02/17/2025

I HAVE NOT HAD A BAD EXPERIENCE.

02/17/2025

The Staff is very organized

02/17/2025

Just Wonderful

02/16/2025

Great customer service

02/16/2025

10 plus , great service

02/16/2025

I really like the service and felt very warm welcome

02/15/2025

Very thorough and seems happy and it showed me she must be respected by her peers and Drs.

02/15/2025

Excellent receptionist on arrival and checking out! Dr. Bates nurse was very thorough and seems very happy.

02/15/2025

Staff friendly, professional!! Dr. Bates is an excellent doctor...she listens and answers all my questions and concerns.

02/15/2025

Very good in every way!

02/11/2025

Very good experience. Everyone was professional and friendly

02/07/2025

I always have a great experience when I come to this office. Everybody from the doctor to the front desk are wonderful.

02/07/2025

Very good experience for me. All issues were discussed and follow up appointments were made.

02/07/2025

Very impressed with K. Bates

02/04/2025

Fast and efficient

02/04/2025

Dr. Bates is kind, caring and very knowledgeable.

02/03/2025

I'm very glad Dr Bates is my cardiologist.

01/30/2025

I was the first patient of the day and things went very smooth.

01/30/2025

Dr. Bates is an excellent doctor and I am fortunate to be one of her patients.

01/30/2025

I wear a long leg brace on my right leg from polio as a baby, and everyone was very helpful in assisting me on and off the table.

01/30/2025

Great experience

01/28/2025

Dr Bates is an outstanding physician! I am very lucky to have her as my cardiologist. She does an excejob taking care of my needs!

01/25/2025

I always feel good after talking with Dr. Bates, she is a very caring person.

01/25/2025

I have always had a great experience when I visit Dr. Bates' office.

01/18/2025

Efficient proffesional. Personable . All staff

01/18/2025

Very good

01/18/2025

Very good. Recommendations that follow up but not excessive .,she knows her cardiology!

01/18/2025

Excellent caring staff

01/15/2025

Wonderful staff Excellent doctor

01/13/2025

Dr. Bates is an excellent physician in every way. She is very knowledgeable and professional but at the same time very personable, she knows my illnesses very well and is always careful to explain why we are taking any actions ( e.g. Changing meds, ordering a test and so forth).She listens very well and always treats me with understanding and respect. I am 74 years old and have been treated by many doctors and I would place Dr. Bates in the top 1% of doctors I have seen.

01/08/2025

Great experience

01/08/2025

Great response and understanding

01/08/2025

Very personable anx professional

01/08/2025

Hardy any wait

01/08/2025

I have recommended Drs Patel & Bates to friends, 2 of which have used your practice.

01/08/2025

Staff has always been most efficient & courteous.

01/07/2025

One of best doctors, staff, and offices around.

01/07/2025

Always friendly and helpful

01/06/2025

Dr. BATES is a good cardiologist.

01/06/2025

Very good patient care.

01/05/2025

Well-organized process.

01/05/2025

Good. Love Dr. Bates

01/01/2025

She was very professional

01/01/2025

She is excellent provider.

01/01/2025

My experience could not have been better!

01/01/2025

As expected

12/30/2024

She is consistently focused with concern for my understanding of what's happening in my medical situation, treatments, meds, and future health

12/30/2024

It's nice to have this degree of care from this group. I have all the confidence in the world with Dr. Bates as my Cardiologist.

12/30/2024

Usually a short wait but not a problem

12/30/2024

Great experiences every time I'm at the office.

12/30/2024

Good

12/30/2024

Dr. Kathy Bates is the best cardiologist I've had in years.

12/30/2024

Knowledgable ,humorous, professional, stayed on task etc.

12/30/2024

Always a pleasant experience

12/30/2024

Courtious & knowledgable staff.

12/30/2024

Pleasant and respectful

12/23/2024

I didn't have any delays, so can't address that question.

12/23/2024

The Dr. Was very clear and also personable. She made me feel comfortable immediately

12/23/2024

I was extremely happy with the care I received. From scheduling to Dr. Interaction!

12/17/2024

The receptionists are always kind and patient.

12/13/2024

Receptionist goes out her way to help.

12/13/2024

Nurse was very nice. All smiles

12/13/2024

Dr Bates is absolutely wonderful.

12/12/2024

Good

12/12/2024

Dr. Bates is truly wonderful, caring and easy to converse with!

12/12/2024

Very good

11/17/2024

Dr Bates is one of my favorites. She makes me feel like she's truly interested in my health and what I say. I don't feel like I'm being rushed through.

11/17/2024

I always look forward to seeing Dr Bates and the whole staff. Everyone one is just delightful. Dr Bates makes me feel like she's interested in my health.

11/16/2024

Every one in this office is exceptionally efficient, considerate and pleasant

11/16/2024

I have referred many of my friends to this doctor

11/15/2024

Doctor very kind and understanding of my fears

11/15/2024

She said everything looked good, scheduled me for an echo

11/15/2024

Very understanding and kind doctor

11/15/2024

Always very good and professional

11/15/2024

Always a good experience

11/15/2024

Rewarding experience

11/15/2024

Very good employees

11/15/2024

Excellent service

10/30/2024

Very friendly and welcoming.

10/30/2024

Dr. Bates is great, caring and listens.

10/29/2024

DR BATES & ALL OF HER STAFF ARE EXCELLENT.

10/29/2024

DR BATES & ALL OF THE STAFF WERE VERY NICE & EFFICIENT!!!

10/29/2024

EVERYONE WAS SUFFICIENT!!!

10/28/2024

Will use the Dr and staff again

10/28/2024

No problems experienced

10/28/2024

Excellent experience

10/28/2024

Good experience

10/28/2024

Have seen Dr. Bates before and enjoyed the visit.

10/28/2024

Dr Bates is sharp, professional, caring, and knowledgeable! She listens and responds to my questions and concerns with great care. I've been seeing her for many years and can't imagine using a different doctor! She is awesome!

10/27/2024

We have frequently recommended people to Dr. Bates.

10/27/2024

There was hardly any wait time or delay

10/27/2024

We have been patients of Dr. Bates for about 25 years.

10/27/2024

These were new people. They were excellent, as always in the past.

10/25/2024

We have recommended Dr. Bates for more than 20 years.

10/25/2024

We have recommended Dr. Bates to many people.

10/25/2024

This nurse assistant was new to us. As always, our experience was excellent.

10/25/2024

We have been a patient of Dr. Bates for about 25 years. Every experience is excellent.

10/24/2024

We were early and were seen earlier than our appointment time.

10/23/2024

Helpful

10/23/2024

Vey good

10/23/2024

Efficient

10/23/2024

Very helpful

10/23/2024

Fast service

10/20/2024

The nurse/assistant asked helpful questions and reviewed my current status very well.

10/20/2024

Dr. Bates is excellent and I feel fortunate to have her as my Cardiologist.

10/20/2024

All of my experiences at the facility and with Dr. Bates were excellent.

10/20/2024

All of the people I dealt with on this visit were helpful and concerned.

10/20/2024

I would not hesitate to recommend Dr. Bates and the facility.

10/20/2024

I was greeted and checked in well by the Reception Staff.

10/20/2024

Wonderful experience. Never had problems

10/20/2024

No problem, ever

10/18/2024

Friendly and did her job

10/18/2024

Great staff and the best Doctor. Bates is outstanding!

10/18/2024

I like Dr Bates very much. She is thorough and concerned.

10/17/2024

She's proud of me losing 30lbs since June ill keep up the good work

10/17/2024

I have no complaints

10/17/2024

I recommend Dr Bates to all my Familia n Friends I do feel much better since she cut my losartan in half I'm not as tired as I have been I've been keeping up with my grandchildren youngest is almost 11 months old n I have 6 other grandchildren 4m the ages 13yrs - 6yrs old get them off to skl the oldest ones are all 3 of the 18yrs of age so they can take care of themselves ty Dr Bates for this opportunity to feel n get better

10/17/2024

Dr. Bates n her staff are very Professional Courteous n listen to what your concerns are I've been with Dr. Bates for 20+ years n I'm very satisfied with her concerns about my health n the way she take care of my issues she is very important n blessed I like to thank her for the many years she has been with my heart health concerns ty ty ty she n her staff are a very important part of my Familia's life

10/17/2024

Everything all 5 very good

10/16/2024

All was very well pacing.

10/16/2024

My husband and I feel very comfortable with Dr. Katryn Bates. We had been seeing/treated by her since she had her own Clinic. We love her Service as a Dr. And as a person. She is very knowledgeable, caring, and show her concern for our tratmemnt.

10/16/2024

They all were very explanatory with all our questions. They explained and inform us in all what was required for my husband exams to be done and labs.

10/16/2024

Knowledgeable and explained the procedure as well as asking if all was ok as far as been comforatble with the procedure..

10/16/2024

From receptionist to MA, and Dr's, all was exceptional, professional, Clean attentive, and easy to communicate with them .

10/15/2024

EXCELLENT.

10/15/2024

GOOD.

10/14/2024

Nice people

10/14/2024

Was extremely happy with the Doctor that I had.She was very thorough and professional.

10/14/2024

I felt well cared for by Dr Bates

10/13/2024

I have already recommended Dr Bates.

10/13/2024

Dr Bates is so easy to talk to

10/13/2024

My favorite MD's office

10/13/2024

Excellent nurse

10/13/2024

All went well

10/13/2024

Excellent

10/13/2024

Excellent. Finally a Dr that listens and takes time and cares about her patients.

10/13/2024

Dr. Bates is well prepared for the visit, friendly, caring and professional with her advice and manner making it a pleasant and reassuring visit.

10/13/2024

What a wonderful experience to go into an office where the ladies at the desk are very friendly and helpful. Then doctors nurse was so wonderful. And then when I met the doctor I was so impressed by her courtesy and knowledge

10/13/2024

No problems

10/13/2024

What a wonderful caring doctor, very courteous and knowledgeful. I feel very confident that she will be able to take care of me

10/13/2024

Great

10/13/2024

Appreciate everyone that works in this office

10/13/2024

Very well organized & efficient office

10/12/2024

Everything was explained in detail to me

10/12/2024

I loved every person I met in the office

10/12/2024

I wish I too could work there. Very calm atmosphere and quiet but warm

10/12/2024

Everything at this clinic, nurse, and doctor were great

10/12/2024

Dr. Bates was a referral from Dr. Craig Hoover. When I left the office I txt him Dr. Bates is exactly what I'm looking for

10/12/2024

Vey professional group of women telling me exactly what would happen next

10/12/2024

My blood pressure is always high so doctor Bates took it a third time and I'm now checking it daily

10/12/2024

Have recommended her to 3 others

10/12/2024

Dr Kathryn Bates is the BEST.

10/11/2024

Excellent Dr. She listens to everything and is straightforward about what needs to be done

10/07/2024

Greatly appreciate the "traveling" staff that services Green Valley. Especially for older folks who do not wish to trek to Tucson especially when even slightly stressed by a medical appointment, the convenience is a "life saver".

10/07/2024

Dr. Bates is great!

10/05/2024

Checking in was very pleasant.

09/30/2024

The staff is great in the offices

09/30/2024

Very nice and professional

09/30/2024

I would definitely recommend carondelet heart office doctors and staff may have been very very good to me over the years I have visited them

09/30/2024

Very lovely polite and competent staff there in the office

09/29/2024

Excellent friendliness & communication

09/29/2024

Dr Bates is wonderful, listening, explaining.

09/29/2024

As soon as I got in the reception line, I was called to the window. She was pleasant.

09/29/2024

Excellent

09/29/2024

No wait.. I walked right in

09/29/2024

Couldn't have been smoother.

09/29/2024

Dr Bates is the best!

09/28/2024

They respected my rights

09/28/2024

They were nice and positive!

09/28/2024

She was nice

09/28/2024

Office did what they were supposed to!

09/23/2024

I am very happy with Dr. Bates. She always listens.

09/23/2024

No delays

09/18/2024

The front desk personnel are extremely helpful, kind and nice.

09/18/2024

Dr. Bates is competent, caring, attentive, and extremely smart.

09/16/2024

Great staff

09/16/2024

Fantastic doctors

09/16/2024

Love my doctor

09/15/2024

It takes months to get an appointment scheduled but the scheduler goes above and beyond duty almost everytime I talk with her. She is outstanding and she knows me.

09/15/2024

I've been seeing Dr. Bates for more than 20 years. She's top-notch.

09/13/2024

Dr Bates is a wonderful physician. May reconsider ongoing utilization of the Green Valley location after this last experience.

09/13/2024

Excellent experience, and have referred two new patients to Dr. Bates practice.

09/13/2024

Good experince

09/13/2024

Very professional

09/12/2024

She was excellent!

09/12/2024

Staff is top notch! Pleasant as well as polite and professional!

09/12/2024

Dr Bates is excellent in all of these areas!

09/11/2024

Already have referred care provider to others

09/11/2024

Love Dr Bates, she's thorough and very personable

09/11/2024

No delays

09/11/2024

Love Caroline Bates MD

09/09/2024

Excellent friendly staff

09/09/2024

Couldn't be better.

09/09/2024

Very professional

09/09/2024

Outstanding care.

09/09/2024

Great experience

09/09/2024

Very polite and professional.

09/09/2024

I love being under Dr Bates care.

09/09/2024

Found the staff to be most helpful.

09/09/2024

Very efficient

09/09/2024

No complaints

09/09/2024

The assistant was very pleasant, and was very professional and friendly also.

09/09/2024

Dr Bates is a super Dr. She goes over everything and explains in laymen terms.

09/09/2024

I am very fond of Dr Bates. She always asks if I need prescriptions. She is on top of everything

09/09/2024

Dr. Bates is a wonderful, caring, professional Physician. I have utmost faith in her doing what is best for me.

09/09/2024

Staff is always excellant and the wait times are always short.

09/09/2024

I've been going to Dr. Bates for about 10 years. No plans to stop.

09/08/2024

So easy to see Dr. Bates compared to other clinics.

09/07/2024

I was taken immediately.

09/02/2024

Excellent doctor

09/02/2024

Excellent service

09/02/2024

No delays at all!

09/02/2024

Excellent service and excellent care by Dr. Bates

09/02/2024

Excellent

09/01/2024

Staff helpful friendly. Dr Bates. Listens and shows care.

08/31/2024

Front desk and doctor assistants were excellent!!!

08/31/2024

I had to cancel my earlier appointment, because I had to attend a celebration of life in another state, they were so nice and found me an opening upon my return from out of state.

08/31/2024

Dr. Bates is the best!!!

08/30/2024

Always professional visit

08/28/2024

Excellent medical office

08/28/2024

Dr Bates is always friendly and listens to my concerns and gives me credible responses concerning any issues I may have.

08/28/2024

I arrived early because I have a 3 hour drive to get to the clinic. They were able to work mw in early which I always appreciate.

08/20/2024

All has went very smooth.

08/18/2024

Excellent customer service

08/18/2024

Dr Bates was excellent: practical thoughtful good listener good plan. Very happy to have her as my cardiologist.

08/18/2024

Felt very comfortable in Dr. Bates' presence!

08/17/2024

I actually arrived early for my appointment and was seen before my scheduled time.

08/17/2024

I always enjoy the experience

08/17/2024

ALL WAS GOOD!

08/15/2024

She really listened to me

08/15/2024

Love this Dr and staff

08/15/2024

Excellent experience

08/15/2024

Perfect schedule

08/09/2024

I have recommended Dr Bates and Dr Rollins to many of our friends and acquaintances and will continue to do so.

08/09/2024

I rarely have to wait more than 8 minutes before I get in to see Dr Bates or Dr rollins. Your receptionists are Over the Top professional and personable and it is a delight to have an appointment at this office.

08/09/2024

My husband went with me to see Dr Bates to make sure that I remembered to tell her everything. My husband died on Monday August 5th unexpectedly. After 54 years of living together as husband and wife and 58 years total together, I don't know how I'm going to live without him. But he very much appreciated Dr Bates candor and honesty with me.

08/06/2024

Dr. Bat s is kind, caring and knowledgeable. We always have an honest snd productive meeting. She was s the best!

08/05/2024

Dr Bates is friendly, engaging and very professional. We reviewed pertinent info/data and decided on course of action that works for us both.

08/05/2024

Always have a caring visit with Dr. Bates

08/05/2024

All excellent personnel

08/05/2024

I was early and they took me early

08/04/2024

Best medical visit I have experienced

08/02/2024

I have never waited more than minute or 2 before nurse called me in

08/02/2024

Dr Bates was an absolute pleasure to work with. I was listened to! I'm not sure I can properly express the importance of that to me. Talk about a brilliant first impression.

08/02/2024

This is pretty much the best experience I have ever had at a Doctor's office.

08/02/2024

Everyone there very nice and helpful

08/02/2024

Everything was smooth and easy.

08/01/2024

Friendly and professional

08/01/2024

Saw me right away.

08/01/2024

Efficient

08/01/2024

All staff have always been gracious and helpful. I have never felt rushed or I was interrupting them.

08/01/2024

Dr Bates is the best. Answers all my questions, and gives me advice on caring for myself.

08/01/2024

Its nice to deal with the same people at the front desk. Because there's no high turnover. so it must be a good place to work. And reflects how they interact with a patience at check in and check out. Very polite.

08/01/2024

Perfect care

08/01/2024

Always treated with trust and respect.

08/01/2024

Very responsible. Took my vitals, and did an EKG.

07/31/2024

I was referred by a previous employee and I was very happy overall

07/31/2024

Staff at the front desk is always pleasant and courteous.

07/30/2024

There were no delays and wait time was minimal

07/28/2024

Excellence with the receptionists. Courteous, prompt, welcoming.

07/28/2024

Dr Bates is a kind, caring person who listens to me and my concerns. She is willing to listen to my suggestions for my healthcare without being offended. We need more doctors like Dr Bates.

07/27/2024

Dr Bates is the best!

07/26/2024

Excellent

07/26/2024

Excellent physician and staff. Could not ask for better or more efficient care!

07/25/2024

Dr. Bates is a wonderful doctor and also one of the few really caring doctors.

07/25/2024

Very good

07/25/2024

Good

07/25/2024

It's always a very good experience.

07/17/2024

Dr. Bates was reassuring and explained the plan for my care. She explained the next steps thoroughly.

07/17/2024

The person who helped me in registration was exceptionally helpful and kind. I believe her name was Patricia

07/17/2024

Dr. Bates is most kind, easy to talk to, and includes me In making decisions about my health.i am so confident in her decisions.

07/14/2024

A good experience. The Doctor was professional, pleasant, very knowledgeable, discussed my cardiac issues and involved me in decisions. I trust Dr K Bates.

07/14/2024

It was a pleasant experience. Staff was professional, efficient, knowledgeable and pleasant.

07/14/2024

There weren't any delays.

07/14/2024

Good experience.

07/13/2024

Staff was very courteous

07/13/2024

She explained everything and asked my thoughts on her treatment recommendations. She was personable as always.

07/13/2024

The women in reception were very friendly and gave me the help I needed.

07/11/2024

Always very helpful and pleasant staff

07/11/2024

Dr.Bates is genuinely concerned and caring.

07/08/2024

The gals at the front desk are great!

07/05/2024

I was not happy with my previous Cardiologist and this was my first visit to Dr. Bates. I was very happy with my appointment. I reviewed on line quite a few doctors and I very glad I made the decision to see Dr. Bates for my heart issues.

07/05/2024

Dr. Bates was very thoughtful and listened to what I said. Great experience

07/03/2024

Staff were all very pleasant

07/02/2024

Kathryn Bates is fantastic!

07/02/2024

Always a great staff!

06/29/2024

All very professional

06/29/2024

Staff is helpful

06/29/2024

Again outstanding

06/29/2024

No waiting

06/29/2024

Outstanding

06/29/2024

Great

06/28/2024

Everyone was so professional. I appreciate everything that you have done

06/28/2024

It was the best and incredible. Thank you so much for your service

06/28/2024

I am always notified and complete

06/27/2024

Did not wait

06/26/2024

I've always been very happy with medical practitioners of Carondelet Medical Group. I've seen 3 different doctors (for heart, feet, and knees) this year. The doctors listen and respond and are pleasant (not arrogant).

06/24/2024

Excellent

06/24/2024

Very good

06/24/2024

Great

06/24/2024

Professional All, excellent at responding to my questions.

06/24/2024

Excellent at what they do

06/24/2024

Just very good

06/23/2024

Good experience

06/23/2024

It couldn't have been better!

06/23/2024

No problem noted during visit

06/23/2024

As expected- pleased with staff

06/23/2024

No negatives experienced

06/23/2024

Nothing extraordinary to report. Good experience overall

06/23/2024

Satisfied with all aspects of my visit

06/22/2024

Dr Bates could not be kinder, more thorough, knowledgeable or professional.

06/21/2024

Dr Bates is very knowledgeable and friendly. Always positive suggestions.

06/21/2024

I liked Dr. Bates a lot. She was easy to talk to and show concern and compassion for my issue.

06/21/2024

Everyone there was very friendly and helpful.

06/21/2024

Doctors and assistants were very attentive and explained everything.

06/21/2024

Dr. Bates is always great !

06/21/2024

Excellent team!

06/20/2024

Dr. Bates is my favorite doctor. Always pleasant, excellent care, very personal, and always friendly!!

06/19/2024

Dr. Bates, Nurse, and front office people were all friendly and professional. Great group!

06/09/2024

All was good

06/09/2024

Good Dr, and I have referred her many times.

06/09/2024

Very positive first impression

06/09/2024

Very very friendly

06/08/2024

Dr Bates is one of the best doctors I have been lucky enough to find to follow my cardio care. She spends time truly listening to your concerns and explains everything in detail while keeping eye contact the entire time. This doctor goes out of her way to give you 100 percent of her attention while she is with you in the exam room, never sitting just behind a computer. Dr. Bates is a rare gift in today's medical world.

06/08/2024

Medical tech/nurses were very kind and took time to listen to my concerns and answer questions. They are not rushed to get to other patients which is nice and they take the time to care.

06/08/2024

I have always had excellent care by all the staff at both offices I have visited for appointments with Dr. Bates.

06/08/2024

Peaceful office with few patients so everything runs in a timely fashion. Staff is courteous and efficient.

06/07/2024

Great

06/07/2024

Everything went well.

06/06/2024

Great experience, all personnel are very attentive

06/06/2024

She is a human Dr not a robot like the majority of Drs, Great physician and person.my primary doctor is hard to reach, I look for Dr Bates opinion

06/06/2024

Excellent

06/05/2024

Dr. Bates is wonderful. She answers any questions I may have and gives straightforward answers.

06/05/2024

---very kind/understanding of my hearing issue

06/03/2024

Dr. Bates treated me with care and compassion. Her expertise helped solve my health issues. She is amazing!

05/30/2024

Staff was very good

05/30/2024

Dr.Bates was excellent on all levels

05/25/2024

Hardly any wait time

05/25/2024

Friendly professional

05/25/2024

Doctor Bates takes time to listen and answer. Helpful advice. Tell me what needs to be done cares about her patients.

05/25/2024

Friendly, courteous, professional, enjoy going

05/23/2024

Very positive interactions with the front desk

05/22/2024

Dr Bates was one of the very best doctors I have experienced. She made me feel great.

05/22/2024

She was knowledgeable

05/22/2024

Very good experience.

05/22/2024

Receptionists were personable

05/20/2024

Efficient in calling me same day of teferral to setup an appt within days.

05/20/2024

All The people that I had contact with were very friendly and professional.

05/20/2024

Really no wait time, everyone was professional and personable. Great experience.

05/20/2024

Like I say every survey I love Dr. Bates and her staff and office staff are great!!!

05/20/2024

I've recommended Dr. Bates numerous times over the years!!

05/19/2024

On this particular visit, my appointment was at 8:30. I arrived early. I preregistered so I was checked in quickly. I sat in the waiting room for 20 minutes. Another person arrived at that had a later appointment. She was taken in right away.

05/17/2024

Dr Bates is extremely thorough explaining and addressing my concerns. She always makes me feel comfortable that she has the best interest for my heart health.

05/17/2024

I have always had the best experience with Dr Bates knowing that she has my best interests in mind.

05/17/2024

Very professional and friendly

05/17/2024

Dr Bates is the best

05/16/2024

Dr Bates is the best

05/16/2024

Alway had a good visit

05/16/2024

Extremely kind and comforting.

05/16/2024

The staff and Dr Bates were friendly and professional.

05/16/2024

Very relaxed and thorough, welcoming.

05/16/2024

Dr Bates is very kind and personable.

05/16/2024

Very pleasant folks with a sense of humor

05/15/2024

Staff member at the registration area was very friendly and efficient

05/15/2024

Very friendly and caring, brought me a pillow when I was uncomfortable on the table

05/15/2024

Dr Bates is the best! She is very knowledgeable and explained everything carefully. She is also very friendly and listened to my questions and comments carefully and was respectful in her replies even when I said things that were wrong. I guess I could sum it up that she has an excellent bedside manner.

05/15/2024

There were no significant delays

05/15/2024

A very good experience!

05/12/2024

Very friendly staff

05/12/2024

Excellent Doctor. She helped me get off my heart meds!

05/11/2024

Dr Bates is very friendly, Caring and Knowledgeable .

05/10/2024

Such a great office , Dr Bates is the very best

05/09/2024

I really liked Dr bates she listened and asked a lot of questions

05/09/2024

Medical staff and Dr. Christine Querinite were excellent.

05/09/2024

Excellent.

05/09/2024

Everyone was so nice and caring

05/04/2024

Great experience

04/24/2024

Staff are always professional and polite

04/22/2024

She was very good explaining every thing they were going to do

04/22/2024

The dr was very good she came and explained everything I was to do

04/22/2024

Excellent

04/22/2024

Everything was great

04/22/2024

The office staff was wonderful

04/20/2024

Things moved along smoothly.

04/20/2024

Again, staff was great

04/20/2024

A usual good experience.

04/20/2024

As usual patient/ doctor conversation, procedures, next appointment of follow-up, were allNormal, again, as usual!

04/20/2024

Staff was very helpful and friendly and I've known Kathi for a long time and she tells it like it is and that's what I like

04/17/2024

NO PROBLEMS

04/17/2024

Dr. Bates has always been friendly and professional. Dr. Bates listens to my concerns and tends to my cardiac needs while explaining everything in a clear and concise manner.

04/17/2024

Excellent

04/17/2024

I appreciate the doctor's attention to detail and provision of information.

04/17/2024

Dr Bates & Her Staff Are EXCELLENT & CONCERNING ABOUT THE PATIENT!!!!

04/17/2024

As always everyone was REALLY NICE AND VERY EFFICIENT!!!!

04/17/2024

They Know What They Are Doing & Care About The Patient.

04/17/2024

I have recommended this practice to others.

04/17/2024

Very NICE & knowledgeable

04/15/2024

Excellent Dr Bates is amazing caring and listens to the patient

04/15/2024

Dr Bates is caring and easy to talk to.She is the greatest cardiologist I have ever had

04/15/2024

Very good MA

04/12/2024

Dr. Bates is the BEST. She is always professional, caring, and interested in me as an individual. Her excellent communication skills provide clear and understandable statements (very important to older patients whose cognitive abilities are in decline).

04/12/2024

Love Dr. Bates. She is very personable and listens to what I say!!

04/10/2024

Excellent

04/10/2024

Could not ask for better!

04/08/2024

I like the visit with Dr Bates

04/08/2024

First visit very nice..

04/08/2024

Excellent Doctor!

04/08/2024

Very professional

04/08/2024

No issues very good

04/08/2024

Good people.

04/07/2024

The entire visit was excellent. Dr. Bates showed a sincere interest in my care and overall health. I was most impressed.

04/07/2024

Staff was extremely friendly and welcoming.

04/07/2024

This was an excellent experience.

04/06/2024

All was great

04/05/2024

I have been with Dr. Bates for several years. She is friendly and very competent.

04/04/2024

All good

04/04/2024

The staff is always so very pleasant, and that means so much! Thank you!

04/03/2024

Every time I have been there everyone was friendly and helpful.

04/03/2024

Again, I have no complaints. Everyone there, including ones in lab, are helpful and nice.

04/03/2024

I was seen by Dr. Bates in hospital in Jan. Of 2023, after having a stroke. Seen her several times since, taken by my daughter or niece. We all liked her. She is easy to talk to. Niece has made appointment for her Dad to see her.

04/03/2024

This is the first time I have been seen by an additional Dr., other than my PC Dr, on a regular basis. I have continued with Dr. Bates because I like her.

04/03/2024

Very nice young man took care of me.

04/03/2024

Better than most offices.

04/02/2024

Every thing was quick and easy

04/02/2024

Very friendly staff

04/02/2024

Everyone on point.

04/02/2024

Pleased with experience

04/02/2024

Happy with experience

04/02/2024

Dr Bates is a fine doctor, very easy to understand and answers my questions clearly.

03/30/2024

Good.

03/30/2024

Good

03/30/2024

This was a Very Good experience.

03/29/2024

I would call Dr. Bates a "people" person. She actually listens to you.

03/29/2024

No issues

03/28/2024

Nice staff

03/25/2024

Cannot say enough good things about my care with Dr Bates...

03/24/2024

Everyone at the office is really nice and professional. I really like my physician and the staff

03/24/2024

Dr Bates is one of the best physicians I have been involved with. She is an excellent doctor.

03/24/2024

She was very kind and competent.

03/24/2024

Very smooth, no issues.

03/10/2024

She was so cool and understanding

03/10/2024

It went great!

03/10/2024

Very good

03/10/2024

I have no problem her office is helpful and understanding

03/10/2024

Great

03/10/2024

Dr Bates and her staff were wonderful!

03/10/2024

Very professional , positive and nice

03/10/2024

I was very comfortable at her office!

03/10/2024

Great experience with friendly staff and doctor

03/10/2024

They were very helpful, positive and understanding

03/09/2024

I as impressed with Dr. Bates' intelligence and attention.

03/09/2024

Excellent

03/09/2024

It was fine.

03/09/2024

It was all good.

03/08/2024

Prompt attention.

03/08/2024

I'm very happy with Dr. Bates.

03/08/2024

Dr bates is absolutely fabulous

03/08/2024

You have the best medical team.

03/08/2024

Couldn't have better service.

03/08/2024

Help and attention was great.

03/08/2024

Have recommended Carondelet to sMany people and how wonderfully satisfied I was

03/08/2024

Love this clinic and care providers. Recommend highly

03/08/2024

I can only say that the care I have received has been outstanding.

03/08/2024

You've been wonderful in caring for me!!Avelyn

03/08/2024

Always staff are pleasant and helpful

03/07/2024

Staff helped me quickly and professionally

03/07/2024

She was very professional and compassionate.

03/07/2024

CMG is fortunate to have Dr. Bates. She is an outstanding clinician

03/07/2024

Good

03/07/2024

Donna, the receptionist that greeted me was so professional and kind.

03/07/2024

Dr Bates makes me feel comfortable with medical care decisions.

03/07/2024

My recommendation is solely for Dr. Bates as I have no experience with any other provider

03/07/2024

No waiting

03/07/2024

I was moved to the back quickly. Spent ample time with Dr Bates, then was rescheduled for a future appointment quickly.

03/07/2024

I feel like Dr Bates is the reason my cardiac health is so good. She's knowledgeable, precise, concerned, compassionate and thorough.

03/07/2024

This team is stellar.

03/07/2024

Very pleasant

03/06/2024

Dr.Bates is great

03/03/2024

Dr Bates is professional, friendly, efficient in gathering history/background information. Spends time reviewing changes and involving me in discussion of options for path forward/next steps and final decisions on need next steps.

03/03/2024

Efficient greeting, registration, questions and EKG

03/02/2024

Couldn't have been happier thank you

03/02/2024

Dr. Bates was exceptional. She listened and spent time addressing my concerns. I am so happy I was able to get in to see her

03/01/2024

Wonderful staff and Doc Bates is the best.

03/01/2024

Doc Bates is a terrific Doctor.

02/29/2024

Dr Bates is incredible

02/29/2024

Front desk staff is amazing! They are very friendly, welcoming and efficient! Dr Bates is incredible! She is Intelligent and thorough. Really happy receiving care here.

02/28/2024

NO PROBLEMS.

02/28/2024

Office staff wonderfull efficient and friendly

02/28/2024

Great

02/28/2024

Very friendly and knowledgable

02/28/2024

NO DELAYS WERE ENCOUNTERED

02/26/2024

Always friendly and helpful.

02/26/2024

There were no delays.

02/26/2024

Always good experience.

02/26/2024

All good . No bad

02/26/2024

Best appointment in every way I've had in a long time.

02/26/2024

I hope to see Dr Bates for many more years.

02/26/2024

Dr Bates is always so "up", she puts you in a good mood. She's a great Dr.

02/24/2024

Dr Bates is the best MD I have ever had. She's very knowledgeable, she listens, she gives excellent instructions and explanations in clear, understandable language. She's unusual!

02/24/2024

Staff is fantastic. Give them a raise.

02/24/2024

Everyone I had contact with was open and genuinely friendly.

02/24/2024

All went smoothly.

02/24/2024

Dr. Bates is excellent.

02/24/2024

The emote visit went smoothly

02/24/2024

The staff is always OUTSTANDING!

02/22/2024

Staff is excellent, helpful, friendly and professional.

02/22/2024

The staff are fantastic. Very warm, friendly, and helpful.

02/22/2024

Dr. Bates is professional, friendly and explains my afib condition in easily understandable terms.

02/21/2024

Very high

02/21/2024

Excellent.

02/21/2024

Excellent experience in all aspects of my appointment.

02/21/2024

I would definitely recommend Dr. Bates to my family and friends

02/21/2024

I revived very good dr help service

02/21/2024

Everything is fine

02/21/2024

Very good service

02/19/2024

Love Dr. Bates and the care and concern she gives me.

02/18/2024

I have already referred one friend who did see Dr. Bates and thanked me for the referral. She was impressed with Dr. Bates and plans on seeing her again for future heart-related matters.

02/16/2024

Excelent communication between patient and doctor

02/16/2024

Very professional

02/16/2024

Highly recommend Dr.

02/16/2024

Very plesant and easy to understand

02/16/2024

Plesant staff all the way around

02/15/2024

Staff is very organized and professional

02/15/2024

The office runs like a well oiled machine

02/15/2024

She was very friendly and knowledgeable. An assert for the office

02/15/2024

Dr Bates is very professional and quite attuned to the patients' concerns

02/15/2024

Took time to go over everything she was in no hurry and explained everything

02/15/2024

Spoke so I could hear and understand what information she needed very friendly and caring

02/11/2024

Very smooth check in and rooming process.

02/11/2024

Couldn't have been better.

02/04/2024

Everyone is so kind. Dr Bates is great!

02/01/2024

Wonderful!

02/01/2024

Dr. Bates is the best!

01/31/2024

Very good experience, really easy!

01/31/2024

I have been seeing Dr Bates for some ten years as my cardiologist and have since the first visit found her to be one of the very best doctors I have ever put my trust in.R. Olsen

01/31/2024

Dr. Bates is great, a no nonsense caring physician.

01/31/2024

Quick & easy checkin, courteous staff, great care by Dr. Bates

01/30/2024

Good

01/30/2024

I was very happy with my visit with Dr bates.

01/30/2024

My visit with Dr. Bates was exeiient.

01/30/2024

My visit with Dr. Bates was very good

01/30/2024

Good experience.

01/22/2024

Very efficient, on time, friendly & only office that knows correct way to take blood pressure! Wish all medical offices were as professional!

01/22/2024

Exceptional - patient, funny & professional. Knew correct way to take blood pressure!

01/09/2024

I goy mixed up & was early. Didn't mind waiting/

01/09/2024

Normal, as expected.

01/09/2024

Dr. Bates is the best.!!!~

01/01/2024

I followed Dr. Bates from from her prior group. She is the reason I came to Carondelet.

12/27/2023

With the provider explaining every step as we went, that relieved a lot of my anxiety.

12/27/2023

Very kind , explaining everything being done. Thank you

12/26/2023

All in all, very good experience

12/26/2023

Very good experience!

12/25/2023

All staff there are very good

12/25/2023

Dr.Bates is my favorite doctor

12/25/2023

Good

12/25/2023

Dr Bates is fabulous.PLEASE keep her around!!!

12/25/2023

Always a great experience at this office

12/24/2023

I feel Blessed to have Dr. Bates caring for my health issue.

12/24/2023

Clean reception room. Friendly staff. I felt very comfortable waiting for my appointment.

12/24/2023

Dr. Bates is wonderful!! Very caring. She explained everything to me in great detail and kept asking if I had any questions or concerns several times.

12/24/2023

Very welcoming.

12/23/2023

My cardiologist is wonderful.

12/23/2023

Very attentive and nice .

12/23/2023

Very nice atmosphere! Friendly!

12/23/2023

Dr. Bates isI very caring and kind!

12/23/2023

Better than ever!

12/23/2023

Great!

12/22/2023

Everyone was awesome! Wonderful office staff!

12/19/2023

Dr. Bates is wonderful. Excellent patient skills, knowledgeable. Proactive but not an alarmist.

12/17/2023

Excellent skills and knowledge, very kind!!!

12/17/2023

Kind

12/17/2023

Very professional and kind

12/11/2023

The staff are always so friendly

12/11/2023

Good experience.

12/11/2023

She is awesome

12/11/2023

Outstanding personnel at the front desk. Courteous and helpful.

12/11/2023

The assistant was friendly, courteous, kind and caring.

12/06/2023

There were no delays and the time spent was quite acceptable

12/06/2023

I don't see hand washing, etc., but they seemed very professional.

12/06/2023

Dr. Bates is fantastic and I have a lot of faith in her abilities and overall care! She is very pleasant, friendly and compassionate.

12/06/2023

Dr. Bates is wonderful.

12/06/2023

Staff is prompt and efficient

12/06/2023

She was especially cheerful.

12/04/2023

She was efficient and caring

12/04/2023

Good experience as always

12/04/2023

Very courteous and knowledgeable

12/04/2023

Excellent staff

12/04/2023

Smooth appointment

12/04/2023

This visit and all my previous visits to Dr Bates have been excellent treatment. Recommended her to three relatives and friends. She is Dr and friend but always professional.

12/04/2023

Good service

12/04/2023

Excellent MA

12/04/2023

Concerned about my problem and answered all my questions. Never brushed them aside.

12/04/2023

Excellent-registration was fast and politeHardly any waiting time.

12/04/2023

Excellent. Dr. Bates is a amazing physician. We need more like her

12/04/2023

All good

12/04/2023

Excellent and very personal. But professional.

12/04/2023

Dr. Bates was cheerful and very thorough

12/03/2023

Very good

12/02/2023

I had an appointment in December but was notified that I could get an appointment earlier because of a cancellation. I was very appreciative. Thanks to all of the staff.

12/02/2023

Dr. Bates is a very warm and caring doctor.

12/02/2023

I have recommended Dr. Bates to a number of people.

11/30/2023

Excellent

11/29/2023

Love Dr. BATES. She shows concern and empathy

11/29/2023

I was late, they were very kind and accomodating

11/29/2023

Great

11/29/2023

Good

11/29/2023

Very good service Dr Bates is great

11/29/2023

Great group of professionals

11/25/2023

She was very professional and caring

11/25/2023

Dr. Bates is a delight.

11/25/2023

Dr Bates is very smart and caring at the same time.

11/24/2023

Everyone was pleasant and I didn't have to wait long.

11/24/2023

No stress

11/24/2023

Kathryn Bates Is very concerned about any issues you may have and is willing to help you. Also asked if I needed any medications renewed. She is very pleasant and easy to talk to.

11/24/2023

There were no delays.

11/24/2023

Always great seeing Dr Bates

11/19/2023

Everyone is helpful and friendly

11/18/2023

I appreciate one assistant training another.

11/18/2023

Great

11/17/2023

EKG done very quickly and the tech was courteous anddfriendly

11/17/2023

Staff is very professional, friendly and welcoming.

11/17/2023

Efficient and polite staff

11/17/2023

She is outstanding

11/16/2023

This was a good experience.

11/15/2023

Staff members were friendly and helpful.

11/13/2023

Very caring

11/13/2023

Excellent

11/13/2023

She and staff were very good

11/13/2023

Privacy was great

11/13/2023

Yes very kind

11/11/2023

Extremely professional and friendly receptionist, Donna, I believe was her name

11/10/2023

All good

11/10/2023

Fine

11/10/2023

Every thing was fine

11/01/2023

The wait was short and the registration was friendly and help full.

10/30/2023

Good

10/30/2023

All the receptionists and nurses are very friendly and I love my very professional doctor

10/30/2023

Everything is perfect

10/30/2023

Very attentive and friendly

10/28/2023

Always feel safe when I am there

10/28/2023

Efficient did not have ant wait time

10/28/2023

Good experience

10/28/2023

Appreciate Dr.Bates caring and concern have been with her for many years and am so thankful for her.

10/28/2023

All great

10/28/2023

All Great

10/28/2023

Dr. Bates is always concerned, caring and knows what my history is.

10/28/2023

Recommend Dr. Bates to several people and they are as pleased as I am

10/28/2023

Great

10/28/2023

At no time did I feel I waited too long. Front desk were very pleasant.

10/28/2023

Good

10/28/2023

We have referred MANY people to Dr. Bates.

10/28/2023

Excellent staff please t friendly and competent

10/28/2023

Pleasant laundry efficient and very courteous

10/27/2023

I like Dr Bates. She's helped improve lab results in just a couple visits.

10/26/2023

We have frequently recommended Dr. Bates.

10/26/2023

Good

10/26/2023

Again excellent

10/26/2023

Excellent ..every way possible

10/26/2023

They have always been great.

10/26/2023

We always recommend Dr. Bates.

10/26/2023

Good experience

10/25/2023

All around good experience.

10/25/2023

No wait at all

10/25/2023

It was an all-around good experience, efficient and thorough.

10/25/2023

Dr. Bates is always very good in explaining, listening. You are always part of the decisionmaking process. I appreciate this a lot.

10/25/2023

This visit, like the others to this facility and this doctor, went very smoothly and was totally satisfactory.

10/23/2023

DR. BATES LISTENS! SHE'S SEEN EVERYTHING IN THE WORLD WITH CARDIOLOGY, BUT STILL MAKES YOU FEEL COMFORTABLE AND INDIVIDUAL.

10/21/2023

Solid/ helpful contact

10/18/2023

Best experience I have had, excellent.

10/16/2023

Great bedsie manner.

10/13/2023

Dr. Bates is an outstanding physician. You are fortunate to have her

10/04/2023

I did not have any problems. This was a follow up appointment.

10/04/2023

I am privileged to have Dr. Bates as my cardiologist.

09/30/2023

Already have referred this clinic and provider multiple times

09/30/2023

I found Dr Bates to be much more attentive to my situation and involved in helping process possible solutions than other physicians I have seen.

09/30/2023

Love Dr Bates and the staff and medical assistant are always friendly and helpful.

09/30/2023

Dr Bates took great care in making sure I had the information I needed and understood my options.

09/30/2023

All very friendly & efficient

09/30/2023

Dr very approachable & understanding

09/30/2023

Very efficient

09/29/2023

Visit was as expected

09/29/2023

Dr. Bates is one of the finest cardiologists I have ever visited. She works with her patients to achieve the best outcome.

09/29/2023

Check~in was simple, friendly as well as expeditiously handled. .

09/29/2023

I trust Dr. Bates with my life. Wouldn't have any other Cardiologist!

09/29/2023

I love Dr.Bates; she is a fabulous physician!

09/28/2023

Dr. Bates is great. Always caring and attentive.

09/28/2023

Very good!!

09/28/2023

Excellent

09/28/2023

Dr. Bates is wonderful

09/28/2023

Again, always excellent

09/28/2023

Always excellent

09/20/2023

All well and good

09/20/2023

Dr. Bates was well prepared for the visit, addressed me by name, discussed prior findings, made common sense suggestions, and really shows a nice effort at ensuring the patient is being well cared for by being under her care.

09/20/2023

Good

09/18/2023

I scheduled for Green Valley then found out several days before the appointment that it was in Tucson

09/18/2023

In before the appointed time

09/13/2023

We never have to wait long.

09/13/2023

Dr. Bates is outstanding in every measurable way! Her expertise, kindness, and listening skills are excellent and so very important to the age group she serves in Green Valley. Please acknowledge Dr. Bates for her dedication to those of us who have been around the block a few times and clearly know the difference between a good doctor and an excellent doctor. To be clear, Catherine Bates Is an excellent doctor.

09/13/2023

Very nice good. Dr

09/13/2023

Dr Bates is always very thorough and friendly. I look forward to my visit with her each time.

09/13/2023

Dr Bates is always on time and she has well trained and courteous staff.

09/13/2023

Never have anything bad to say. Always a great experience.

09/13/2023

We love the staff. Always so friendly kind and helpful.

09/13/2023

I feel safe when I am in the office. No concerns at all.

09/13/2023

Very good experience, friendly, competent staff.

09/13/2023

It was the first time we meet her and she was great.

09/13/2023

Dr Bates is the best cardiologist I have ever had.

09/12/2023

Very professional.

09/12/2023

Very professional

09/12/2023

Excellent service

09/12/2023

Everything went smoothly

09/12/2023

I like how caring Dr Bates is.

09/10/2023

Dr. Bates also cares for my husband. Her actions with him are exemplary.

08/30/2023

It's always a pleasure seeing Kathy after so many years

08/30/2023

All of my experiences with your medical practice have been good.

08/30/2023

I have yet to have a poor experience.

08/30/2023

All experiences with clerical staff and medical staff have been very good.

08/30/2023

All experiences have been good. No problems with scheduling appointments. No problems with office clerical staff or medical staff.

08/30/2023

I have not yet had a bad experience.

08/30/2023

I am so pleased to be her patient.

08/29/2023

Dr. Bates has always been great. She's friendly, personable and listens. She takes the time to discuss any issues or concerns.

08/29/2023

Dr Bates is simply wonderful. Very kind, compassionate and knowledgeable.

08/28/2023

Have had nothing but great care since I began seeing Dr. Bates

08/28/2023

Staff including Dr caring and promptly checking me in.

08/28/2023

Didn't have to wait About 3 minutes and I was called back.

08/28/2023

She performed an EKG promptly and assured me my Dr would be right in. She was,!

08/28/2023

I got in to see the doctor right away everybody was very nice and I didn't have to wait for the dr

08/28/2023

Never had a bad experience!

08/28/2023

She was wonderful

08/20/2023

When I go to see Dr Bates. I always get in without a wait of less than 5 minutes which is better than 90% of the other doctors I see.. Great job

08/20/2023

We always talk about my issues and come a agreement on how to proceed.

08/20/2023

Dr Bates is efficient, thorough, and succinct.

08/18/2023

Dr Kathryn Bates is exceptional. She is a cardiologist with whom I have complete faith. She listens, she recommends, she acts!

08/18/2023

Everything and everyone was outstanding. I really appreciate the excellent staff and nurses

08/18/2023

Every nurse assistant I have been in contact with has been courteous and professional

08/18/2023

Professional and friendly

08/17/2023

Nothing bad

08/17/2023

All good

08/16/2023

Checking in was problem free. The staff was friendly.

08/16/2023

I have had Catherine Bates as my care provider for many years now. She is always professional and she always listens to you.

08/16/2023

Good experience.

08/16/2023

Good experience

08/15/2023

Dr Bates is wonderful

08/15/2023

Nice staff and offices

08/15/2023

Fast easy and informative

08/15/2023

Informative friendly knowledgeable

08/15/2023

Have already recommended care provider and friend was very happy after seeing Dr. Bates.

07/12/2023

I have never had a bad experience. Dr. Bates and her staff listen to me and take my concerns with care.

07/12/2023

I cannot find anything negative. I feel so blessed to have found this great team.

07/12/2023

Greatest team. I don't feel like I'm just a number.

07/12/2023

Dr. Bates and staff are truly concerned about my health.

07/12/2023

Excellent care. I feel so fortunate to be Dr. Bates patient.

07/12/2023

Greatest care.

07/10/2023

Very excellent

07/10/2023

No complaints

07/10/2023

Always kind and courteous

07/10/2023

Everything was great

07/10/2023

Dr B is simply the best!

07/10/2023

Very good

07/09/2023

No problems

07/09/2023

Already have recommended. My bestie here in Tucson has just become a pt of Dr Bayes n loves her as much as I do.

07/09/2023

Good

07/09/2023

Dr Bates could not be better in any / all aspects ....

07/09/2023

All good

07/09/2023

DR. BATES AND HER STAFF ARE THE BEST!

07/09/2023

ALL STAFF MEMBERS WERE OUTSTANDING!!!!!!!!!

07/09/2023

Could not be better!

07/09/2023

NEVER A PROBLEM.

07/09/2023

EVERYTHING WAS QUICK AND EFFICIENT.

07/08/2023

Great group of staff and care providers.

07/07/2023

I love the staff

07/07/2023

The staff is aweso

06/14/2023

I have already referred several folks, should they need Dr. Bates' expertise.

06/14/2023

So glad to be a patient. Front desk staff is very pleasant to deal with and to be honest, that is rare!

06/13/2023

Dr Bates paid close attention to my concerns and answered all my questions without rushing through my exam

06/04/2023

Dr Bates is an excellent provider!!!

06/02/2023

Very friendly and concerned.

06/02/2023

Definitely recommend!...If you call Pima Heart...they may call back...and they may not.

06/02/2023

I am very impressed with the whole experience. Gives me confidence may still have a chance at reliable, responsible Healthcare. Communication was excellent...from the visit to the emails reviewing the appt. Thank you.

06/02/2023

I was in and out in less than an hour

05/27/2023

I always look forward to my visit and updates with Dr Bates.

05/27/2023

Very good at answering my questions and expressed concerns of losses I had recently and expressed concern for my family

05/27/2023

My experience was very good. The receptionists were helpful and knowledgeable.

05/27/2023

Extremely friendly and helpful

05/25/2023

No delays

05/18/2023

Made me more relaxed very

05/18/2023

Surprised how on schedule it all was

05/18/2023

I enjoyed my time with dr bates

05/18/2023

Super nice front desk

05/14/2023

Very good experience!

05/14/2023

Everything always goes smoothly.

05/14/2023

Med tech was very friendly and courteous

05/13/2023

This was the first time I had met Heather. She was very welcoming, concerned and conscientious.

05/12/2023

Dr. Bates is very easy to talk to and informative.

05/12/2023

From checking to checkout everyone is courteous and orofessional

05/12/2023

I did recommend practice. Pat Wood had first appointment in June.

05/11/2023

Nurse is always wonderful and puts patients at ease.

05/11/2023

Staff works well together as a cohesive unit.

05/11/2023

All Great

05/11/2023

All good

05/11/2023

All great

05/11/2023

Dr. Bates is a compassionate, caring and forthright. She answers any questions I may have, discusses Rx's and need to continue, as well as ensuring there are refills for each. She's personable and easy to talk with. An excellent physician!!

05/11/2023

Receptionists at front desk are always professional, courteous, friendly and heady to assist with scheduling appointments, checking in and responding to questions. Superior and efficient staff.

05/08/2023

All of my visits have been excellent. She a real professional, yet respectful and caring.

05/08/2023

Love Dr. Bates and her staff & office personnel.

05/08/2023

The office runs so efficiently and smoothly.

05/08/2023

Very friendly & efficient.

05/07/2023

Overall great experience!

05/07/2023

Great implemented procedures!

05/07/2023

High marks were deserved for all.

05/07/2023

Fantastic professionals!

05/07/2023

Great professional!

05/07/2023

Great experience!

05/07/2023

Very friendly. I arrived early and checkin was easy.

05/06/2023

Dr. Bates is a really great provider.

05/05/2023

Dr Bates takes time with me and asks me about my life. She is interested in me and my mental and physical well being

05/05/2023

Very nice and thorough

05/04/2023

Everyone was very helpful and sweet.

05/04/2023

Everyone there was lovely.

05/04/2023

Good experience

05/04/2023

Dr. Bates is professional, friendly and knowledgeable. Explains everything in understandable terms.

05/04/2023

Professional, friendly and very helpful!

05/04/2023

It was a good experience from beginning to end.

05/04/2023

Excellent staff, professional, friendly, knowledgable!

04/27/2023

Good

04/23/2023

The Nurse/Assistant was very helpful and knowlegeable.

04/22/2023

I am very happy with Dr. Bates and the facility and all the staff I had contact with.

04/20/2023

Heather very nice! And Dr Bates

04/19/2023

I registered online, so no waiting.

04/19/2023

Dr. Bates is genuinely concerned about her patients.

04/19/2023

It was a pleasure to be treated by Heather.

04/17/2023

The nurse was very caring and attentive

04/17/2023

Everyone is very helpful and a pleasure to talk to

04/17/2023

From beginning to end the service was excellent

04/17/2023

I had no wait times. I was called in before I finished paying my co-pay

04/17/2023

Love, love, love Dr. Bates. I totally trust her with my issues and healing

04/15/2023

I got in and was seen right away. A pleasant experience.

04/15/2023

Overall very good experience: courteous, competent , efficient

04/14/2023

Everyone at the office is extremely friendly and pleasant

04/14/2023

Dr. BATES & ALL HER STAFF ARE VERY KIND & CONSIDERATE!!!!

04/14/2023

She & ALL The Staff Were Very Kind & Informative!!!

04/14/2023

Everyone there Treats Us With Respect & Kindness!!!

04/14/2023

I HAVE NEVER HAD ANY BAD EXPERIENCE WITH DR.BATES OR ANY OF HER STAFF!!!!!

04/14/2023

I have been seeing Dr. Bates for many years and I am so happy that I found her. She really cares about her patients.

04/14/2023

THEY ALL KNOW WHAT THEY ARE DOING!!!

04/14/2023

Was taken almost immediately

04/14/2023

There Was No Delays

04/13/2023

Dr Bates is a fantastic Doctor and I have a lot of faith in her. Unfortunately it is sometimes difficult to get in to see her because she is in so much demand.

04/09/2023

Very effective !

04/08/2023

I didn't have to wait

04/08/2023

Already have recommended

04/08/2023

Very attentive/professional

04/08/2023

Assistant was very helpful

04/08/2023

Always a very good experience!

04/08/2023

Always great

04/08/2023

Dr Bates is awesome, attentive and very knowledgeable...highly recommend

04/07/2023

Very personal and professional

04/06/2023

Good

04/06/2023

Positive experience. Staff are friendly and polite.

04/06/2023

Very helpful

04/06/2023

Very good

04/05/2023

Dr. Bates is excellent and caring!!

03/27/2023

In my 2 visits nothing negative.

03/27/2023

I will gladly recommend them

03/27/2023

Very good experience

03/27/2023

Very personable.

03/27/2023

Very good nurse

03/27/2023

All very well

03/27/2023

She is a very friendly and professional Doctor. Thank you very much for all your attention.

03/27/2023

Very friendly and professional employees

03/27/2023

Told Dr. Bates what a great staff she had

03/27/2023

Everyone in the office and lab VERY nice.

03/27/2023

Have already told a friend this is the Dr. He needs to see.

03/27/2023

Everyone makes you feel comfortable and I trust Dr. Bates

03/27/2023

One of the best experiences I've ever had seeing a doctor.

03/27/2023

I was impressed with the fast good service. No waiting.

03/27/2023

Feel the Dr. Cares very much about my health and is very knowledgeable.

03/27/2023

Liked the move to different office. Waiting room not so crowded.

03/24/2023

Everybody was great. The guy doing the echocardiogram was amazing.

03/24/2023

Really a wonderful experience! I needed a quick appointment to find out when we could do the next procedure, and you squeezed me in in the afternoon, just amazing! Thank you very much

03/24/2023

Cathy Bates is one of the two best cardiologists in town: Her focus, energy and knowledge are unsurpassed.

03/24/2023

Heather's excellent

03/20/2023

We always feel comfortable and safe.

03/20/2023

We love Dr.Bates. Shes awsome. We always leave her office with questions we had answered. She always explains everything and she makes us feel so happy to have her as our dr.

03/20/2023

We would recommend DR.Bates to all our friends and family. Her staff is excellent to. We love them all.

03/20/2023

Dr. Bates has a excellent nurse. She is a great listener.

03/20/2023

The staff is always makes you feel welcome.

03/20/2023

Have recommended family member to Dr. Bates

03/20/2023

No delays. The staff pretty much is always on time.

03/19/2023

Dr. Bates, has always shown concerned. She's a very caring person.

03/19/2023

She's always a very pleasant person

03/18/2023

I have known and admired Dr Bates for a long time before she joined her present group

03/17/2023

No bad exp.

03/17/2023

Good

03/17/2023

Staff is consistently helpful & courteous.

03/17/2023

Very happy w Dr and staff and service

03/17/2023

Dr Bates is an excellent Dr

03/17/2023

All good experiences

03/17/2023

Only good experieces

03/17/2023

Excellent experience

03/17/2023

Dr Bates is outstanding!

03/15/2023

Dr Bates is great!

03/15/2023

Always good with Dr. Bates

03/15/2023

Very quick and thorpugh care

03/15/2023

She is always caring and thorough

03/12/2023

Kathryn has been my Doctor for many years and I have received excellent care always.

03/12/2023

Kathryn is exceptional and the staff is caring and at all times professional.

03/11/2023

Dr. Bates is a very thorough and friendly provider for my health. I enjoy our visits.

03/11/2023

I've been a patient of Dr Bates for several years. Upbeat, efficient and thorough.

03/11/2023

Dr. Bates was on time and my visit was fast and informative. We even had time to chat a little.

03/11/2023

Staff in the registration was cheerful and very friendly. They put me at east right from the start.

03/11/2023

Heather was friendly as well as very efficient.

03/11/2023

Wait time was minimal in aspects of my visit.

03/11/2023

My experience there has always been excellent!

03/11/2023

Dr. Bates and staff are all very friendly and helpful.

03/11/2023

Dr. Bates is an ideal physician.

03/04/2023

Not sure if my ratings are being registered. But mark me down as a 5 (very good) for all questions. Loved my visit and very satisfied with all aspects of it.

03/02/2023

Dr Bates is always attentive to all my needs I have seeing her for 18years

03/02/2023

I've seen her about 4times she is very nice answers all questions I have for her

02/23/2023

Very friendly

02/18/2023

Excellent and well run operation

02/18/2023

The registration people are super. Especially love the positive aphorisms posted.

02/18/2023

Dr. Bates is very personable, easy to talk with, took time to understahd my history, She is a big improvement over my last provider

02/18/2023

Dr Bates is a wonderful person and an excellent doctor

02/18/2023

Heather is fantastic. She and Dr. Bates are a team made in heaven.

02/17/2023

Dr. Bates is a phenomenal Dr and person. She listens and seems genuinely concerned and down to earth.

02/17/2023

Attentive and friendly

02/17/2023

Very efficient office

02/17/2023

Staff is great

02/15/2023

I actually was done before my actual appointment time

02/15/2023

Love dr Bates. Staff is always friendly

02/10/2023

Very little wait time and everyone was courteous.

02/10/2023

She spoke clearly and gave me time to respond instead of rushing through.

02/10/2023

This office has great staff and Dr. Bates is wonderful. She explains everything for my understanding.

02/10/2023

The office is professionally run.

02/10/2023

I would recommend Dr. Bates.

02/10/2023

Will recommend this practice.

02/05/2023

I've never had a problem.

02/04/2023

I see Dr Bates because her office and staff and her expertise are top quality.

01/31/2023

I have always great experience with Dr Bates! She is very cool and understanding

01/31/2023

Excellent

01/31/2023

Very good

01/31/2023

It was a great experience checking in and out! Very positive very nice

01/31/2023

I would definitely! Been my heart doctor since 2000!

01/31/2023

Very through thru my visit

01/30/2023

Always a good experience

01/30/2023

Good

01/29/2023

Good from entering office to exiting it!

01/29/2023

I appreciated the professionalism of both Dr. Bates and her assistant, Heather.

01/29/2023

I have never had a problem. The reception staff is very professional and helpful.

01/29/2023

Always have good experience with her and have recommended her to a friend who is satisfied as myself

01/29/2023

Always feel valuable to registration --- the assistant who takes me to exam room and my Dr is fantastic!

01/29/2023

The front staff was very professional. To judge the future of my privacy - will need the future to judge.

01/29/2023

The wait time to be called back and wait time in exam room was minimal. I did not make a note.

01/29/2023

I have every confidence in Dr. Bates. She is personable, professional, and trustworthy.

01/29/2023

Assistant seated my daughter with myself and explained Dr Bates would be with me shortly.

01/29/2023

Excellent.

01/29/2023

Staff are always friendly and prompt.Dr is very explainstory --willing to answer questions and listens to me as a patient. I like my Dr. And appreciate her.

01/29/2023

I didn't have any delays.

01/29/2023

As it stands right now. Very good.

01/29/2023

Good customer service.

01/29/2023

There were no delays

01/29/2023

Better than good

01/28/2023

Dr Bates is wonderful!

01/28/2023

Excellent staff n ck in process

01/28/2023

Love Dr Bates

01/28/2023

I actually arrived n hour too early n was taken back to see doc early - completing my visit shortly after my sch time

01/28/2023

Great staff

01/28/2023

A lady have recommended to several friends

01/27/2023

I have always had good experiences with Dr. Nate's and staff.

01/27/2023

Dr Bates is wonderful. Listens, answers questions in an easily understandable manner, showed true concern for me.

01/27/2023

Dr. Bates and staff are professional in every way. I have complete faith in them.

01/27/2023

All good

01/27/2023

Very efficient

01/27/2023

I was promptly seen and serviced.

01/27/2023

Good experience.

12/31/2022

Very nice, knowledgeable Dr. Patient while explaining information

12/22/2022

Very friendly technician and nurse

12/22/2022

Friendly stay

12/16/2022

Everyone extremely helpful

12/15/2022

Dr Bates is outgoing, professional and knowledgeable. Straight forward and to the point, she asks good probing and clarifying questions and always involves the patient in deciding the best path forward. Always enjoy my visits with her.

12/13/2022

First appointment so it's kind of hard to make a fair assessment but Dr Bates was very personable and knowledgeable and answered all my questions.

12/13/2022

Great

12/13/2022

Always a great experience!

12/13/2022

Always an excellent experience!

12/13/2022

Great experience!

12/05/2022

I don't know the names of the two people I was in contact with other than Dr Decker but all three, including Dr Decker were professional and answered all my questions plus, they spoke in language that I was able to understand.

12/04/2022

Excellent experience. Professional and personal

12/03/2022

He was very nice, and answered all my questions

12/03/2022

She listened and answered all my questions

12/03/2022

10

12/03/2022

Nice receptionist, the doctor was very good. Took her time and went over everything with me. I was very satisfied.

12/03/2022

They were all very efficent

12/02/2022

Such a great office, all the staff are so nice and courteous

11/30/2022

Good experience, friendly & efficient staff; I love Dr. Bates.

11/30/2022

It was a great experience performed by exceptional pros.

11/30/2022

I love, respect & trust Dr. Bates. She treats me respectfully also, confers with me about my health; asks my opinion.

11/30/2022

Making connection with office and attention given at office is outstanding

11/30/2022

Bates is just outstanding!

11/30/2022

Friendly, very pleasant.

11/30/2022

All very appropriate

11/28/2022

Very good experience

11/28/2022

Dr. Bates is the best!

11/28/2022

I was in and out of Dr. Bates office quicker than I expected to be.

11/26/2022

Aways Have n will Recommend Dr Bates n her Staff

11/26/2022

I've encountered everything 2 n about my care if I wud /cud I'd keep Dr Bates as my heart Dr 4 as long as I live I've recommended Dr Bates 2 many Familia's/Friend's/Stavanger's that I b talking too re:hearts care n idk if any r all have ck'd out Dr Bates as I have mentioned that her n her staff n office r Very Pleasant Blessed Wonderful Beautiful Happy People n I always am Happy 2 See Dr Bates n Getting my info 4 Dr Bates n her Staff ty if I could afford it I'd put her pick on s Billboard n Reccomend Dr Bates this is how much I appreciate Dr Bates n Her Staff n Office employees ty

11/23/2022

Good, excellent

11/23/2022

Good

11/23/2022

Excellent

11/19/2022

Will post him on my face book page. That's how impressed my husband and I were!

11/19/2022

This was a second opinion, I thank God for putting Dr Swanson in my road. He is very kind, explained everything & I feel very confortable doing surgery with him!!

11/19/2022

I would recommend this clinic , and my fantastic Dr Swanson!!!

11/19/2022

Perfect

11/19/2022

It was absolutely fantastic, very impressed

11/19/2022

Everyone very pm professional & friendly

11/17/2022

Excellent in every way!

11/13/2022

I have recommended Dr. Bates to several people

11/12/2022

Heather is wonderful

11/10/2022

Wait time was minimal

11/10/2022

Everyone was very nice.

11/10/2022

Been my cardiologist for 18 years.

11/10/2022

Good experience

11/10/2022

All went well

11/10/2022

I was greeted very warmly but professionally

11/10/2022

It went fine

11/10/2022

Dr. Bates, is a fantastic doctor She makes me feel it is, she explains Her thoughts about treatment, she asks my opinion about those things. She reads her notes so she was on top of my issues at our last meeting. I would, and have, recommended her to a number of people.

11/10/2022

I felt totally safe, I still wear a mask and his heart need to see that your staff does also.

11/03/2022

Walked in on time and was called in before I even sat down. Now that's quick service.

11/03/2022

Front desk were very polite and efficient.

11/03/2022

Attending Nurse was very professional and sweet to work with.

10/28/2022

Dr Bates was professional, friendly and approachable and I felt I could trust her and she could trust me

10/28/2022

Really went well

10/22/2022

Doctor Bates truly cares about my health and my care I appreciate everything she said and does for me

10/14/2022

Always good

10/14/2022

As always it good to see Kathy it makes me feel so good

10/14/2022

The girls are always very helpful

10/08/2022

Dr. Bates is awesome!

10/07/2022

I was early for my appointment and they took me in early.

09/22/2022

In and out was great, and didn't seem like we were rushed!

09/22/2022

Asked the nurse about a medication and she got the answer before we left!

09/22/2022

Always a wonderful experience the staff and Dr Bates are the best!

09/22/2022

Good job by all!

09/22/2022

Dr Bates treats us like family!

09/19/2022

There were no delays

09/19/2022

Dr is very good, you can tell she knows her stuff.

09/19/2022

It has always been a pleasure for me to come to this office, the Reception Staff are great. Calling in, no one looses their temper or is snippy on the phone.

09/18/2022

I have already referred a friend to Dr Bates

09/16/2022

Nurse was new to me. Very helpful and considerate.

09/16/2022

Definitely will be spreading the great experience!!

09/16/2022

Everyone was kind and patient! Nothing was rushed!

09/16/2022

Good

09/16/2022

Perfect service and a thorough discussion of my options for treatment!

09/16/2022

Great experience every time I go to Carondelet. First time appointment with Dr. Bates...was very glad for her attention and kindness and knowledge of my heart condition.

09/16/2022

Very good!!!

09/16/2022

A very pleasant experience! An experience that was rare because most staff aren't that attentive or caring! Thanks!

09/16/2022

Staff friendly, efficient and on time! It was a rare pleasure that staff was conscience of my time! Thank you!

09/16/2022

Staff especially friendly and welcoming. Dr Bates very attentive and addressed my concerns

09/16/2022

Perfect!

09/16/2022

Great staff and my Dr.

09/16/2022

All persons at Carondelet are super.

09/16/2022

Always a good experience.

09/16/2022

Everything was excellent.

09/15/2022

Kathy Bates is excellent!

09/15/2022

Always professional and kind!

09/15/2022

Again, professional and kind

09/15/2022

Professional and kind

09/15/2022

Polite and professional

09/15/2022

Lots of people showed up but the receptionist was calm and thorough with each

09/15/2022

I have recommended this doctor time others

09/12/2022

Felt very welcomed and personal. Office very clean, bright, and welcoming.

09/12/2022

I like the new office

09/10/2022

Heather is superb at her job.

09/09/2022

Excellent experience

09/09/2022

All precautions taken!

09/09/2022

Friendly and caring!

09/09/2022

Quick and efficient

09/09/2022

No problem

09/09/2022

Excellent care from a favorite doctor!!

09/04/2022

Dr. Bates is the best cardiologist I have ever went to.

09/02/2022

Dr. Bates is an excellent clinician and we developed a rapport easily.

09/02/2022

Front desk was very friendly and efficient.

09/02/2022

All good

09/02/2022

I was was very pleased with all three of the staff members who interfaced with me.

09/02/2022

Staff kept hands very clean.

09/02/2022

Very personable and professional

09/02/2022

Very efficient

08/30/2022

Outstanding doctor who has demonstrated a high level of care. Excellent listener

08/25/2022

Very good experience

08/24/2022

I always enjoy my visits with Dr. Bates. She is professional, knowledgeable, and caring.

08/18/2022

Nice new office to wait in, and hardly anyone there early in morning.

08/17/2022

Dr Bates is an excellent Dr and person who care about your health and your pocketbook

08/17/2022

Usually good, as was this visit.

08/17/2022

That day went ok, thanks to Dr Bates

08/16/2022

Without fail I always have a great experience with the green valley Carondelet clinic including front office staff, nurse assistant and of course the leader of the pack Dr. Kathryn Bates.

08/15/2022

This was a new office in the building for Dr Bates. The staff was caring and listen. Dr Bates is always caring and listens to you. And the office was very clean. This was a good visit.

08/15/2022

The experience I had with the staff at this new office. Was less stressful than the old one. It didn't seem as chaotic.

08/02/2022

Dr bates and her staff are always pleasant

08/01/2022

Good

07/28/2022

There was no need to inform me of any delays because there weren't any.

07/28/2022

Dr. Nate's bedside manor is exceptional.

07/28/2022

Always a great experience.

07/26/2022

Always helpful to me

07/23/2022

Excellent experience

07/21/2022

I have always found the staff to be very helpful and friendly. They have always worked with me to get appointments and times that worked around my schedule.

07/21/2022

I have been a patient of Dr. Bates for several years and she has always been right on top of any problem I might be having and taking care of me right away.

07/20/2022

I love the communication and care provided by Dr Bates

07/20/2022

Dr. BATES IS THE BEST.

07/20/2022

Very good service

07/20/2022

Very professional

07/20/2022

No complaints

07/19/2022

Great first experience. Dr. Bates is awesome

07/16/2022

Dr Bates has always been very friendly and easy to talk to. She is very knowledgeable and listens carefully to concerns and offers reasonable and useful suggestions.

07/16/2022

Very friendly and efficient

07/15/2022

This was my first visit with Dr Bates after Dr Patels move. I have already recommended her to a friend searching for a new cardio doc.

07/14/2022

If it is possible for a doctor's visit to be pleasant, this would set the standard. It is always this way with a Dr. Bates appointment.

07/14/2022

Very Good

07/14/2022

We have recommended Dr. Bates to many people.

07/14/2022

Good ekg well done, doctor very pleasant

07/14/2022

Very pleasant conversation!

07/14/2022

Good very easy to talk to

07/14/2022

Very well satisfied!!

07/14/2022

Very well satisfied!!!

07/03/2022

Super nice staff

07/03/2022

No one walked hands out used hand sanitizer in my presence

07/02/2022

Dr Bates is fantastic all the way around. She is thorough and listens with concern

06/27/2022

NO ISSUES

06/27/2022

WITH DR. BATES, MY EXPERIENCES ARE ALWAYS GOOD. SHE IS A MOST CARING, FRIENDLY DOCTOR AND PERSON.

06/27/2022

New location is awesome .. Registration area has always been professional treatment .

06/27/2022

DR. BATES IS AN OUTSTANDING PHYSICIAN....BEEN HER PATIENT FOR A WHILE.

06/27/2022

GOOD

06/27/2022

WELL PLEASED WITH STAFF ATTENTION.

06/26/2022

Very professional

06/26/2022

They are very good

06/26/2022

Office was very helpful

06/26/2022

Excellent

06/26/2022

Outstanding

06/25/2022

Very caring

06/25/2022

Dr Bates is highly professional and competent! Just as important her kind and caring manner! Love Dr Bates!

06/25/2022

Great

06/25/2022

I trust Dr Bates and her staff! She gives the best care ever!

06/25/2022

Nice and easy and fast

06/25/2022

Really good privacy

06/25/2022

All things are done in good time

06/25/2022

It was a great experience

06/25/2022

All ways cover ever thing

06/25/2022

It is all ways good to her

06/25/2022

Nice and caring

06/24/2022

Experience was positive

06/24/2022

Everyone at the group is personable and professional. They remember your name! OMG! They ask how you are and actually mean it.. They help you with every question and they don't hesitate to go out of their way to help you no matter what the issue. I highly Recommend this medical group and especially Doctor Bates!

06/23/2022

No problem

06/23/2022

Excellent

06/23/2022

Dr Bares is very professional & competent with a good sense of humor & "bedside manner".

06/23/2022

The office was all quiet, no other patients around. Everything went smoothly and efficiently.

06/23/2022

All good

06/23/2022

Everyone was very professional & efficient

06/23/2022

Dealing with Dr Bates is always an exceptional visit.

06/23/2022

All went well - Thanks

06/23/2022

Dr Bates is fantastic

06/23/2022

Very pleasant nurse

06/23/2022

Didn't have to wait

06/23/2022

All pretty smooth

06/23/2022

Dr bates is an excellent Dr

06/23/2022

No privacy or safety concerns

06/22/2022

Everyone was very nice.

06/22/2022

The office function and the staff were excellent

06/22/2022

She explained what she was going to do. Reviewed my medications. Was professional yet friendly.

06/22/2022

I preregistered online which was great. Love that feature. Made check in as a new patient very quick.

06/22/2022

Dr. Bates is excellent. She explained everything and listened to my concerns.

06/19/2022

Vert happy you got rid of all the unnecessary paper work check in was painlees.

06/19/2022

Excellent

06/19/2022

Very good!

06/19/2022

Excellent!

06/19/2022

The young lady always speaks to my brother and calls him by name even if she's not the person checking him in. Very pleasant!

06/19/2022

Regina always shows interest/ concern

06/19/2022

Great!

06/19/2022

Excellent in all areas! No Time to open my book lololol

06/19/2022

Not a long wait at all

06/19/2022

Kind and professional

06/19/2022

Professional and kind staff

06/19/2022

No complaints

06/16/2022

She is great!

06/16/2022

Didn't talk down to me.- as before.

06/16/2022

Dr. Bates is terrific!

06/16/2022

Dr was especially thorough, friendly and acommodating.

06/16/2022

Everyone was very helpful, professional, friendly, and made you feel comfortableNadine is a comforting representative of the practice. Dr. Bates assistant was professional and got right to taking blood pressure etc. Dr Bates was efficient and caring . All staff are excellent listeners.

06/15/2022

I have found that I have left doctors or dentist based on their staff, especially at the front desk. Not so here. Everyone I've encountered so far is absolutely wonderful!

06/15/2022

I've recommended Dr Bates to several friends already!

06/11/2022

It is the best medical office I go to. So easy.

06/11/2022

Have already recommended Dr Bates to a friend

06/11/2022

Heather always has time to listen and explain when she can. She also says to take some things up with Dr. Bates

06/11/2022

All good

06/11/2022

Very good

06/11/2022

Excellent

06/11/2022

Dr. Bates is a winner!!

06/11/2022

Again excellent.

06/11/2022

Excellent as usual.

06/11/2022

This is a super group of people.

06/08/2022

Always courteous and efficient

06/08/2022

Efficient staff

06/08/2022

Good experience

06/08/2022

Always thorough explaining procedure, my results

06/08/2022

I feel very confident in my care here

06/08/2022

All good

05/30/2022

I really like Dr Bates she listens to my concerns she is funny and she discusses my treatment plan. I am glad I have her as a doctor

05/28/2022

Therapist were very concerned with my comfort as well as preforming my needed muscle strengthing. Very good experience.

05/28/2022

The experience is always good with Dr Bates. I really like here because she always shows concern for how I am doing.

05/28/2022

I Highly Recommend Dr. Kathryn Bates 2 Anyone 4 this Care of R Hearts ty Dr. Bates u r Very Loyal n u Show Lots of Caring ty I Highly Recommend ur Service's 2 Anyone

05/28/2022

Always have had Awesome Excellent n Very Professional Pleasant Customer Services

05/28/2022

Such confidence in my Dr I have already recommended her to two other people.

05/28/2022

First visit but nothing but pleasant and felt pt was limit for my problem.

05/28/2022

Excellent

05/28/2022

She showed concern for the fact that I am the sole caregiver for my husband who has Parkinson's Disease

05/28/2022

Comfort was first concern from front desk thru my pt and out the door. Appreciated,!!!!

05/28/2022

Good- she adjusted the blood pressure cuff when it was too tight

05/28/2022

Professional Customer Services

05/28/2022

Already recommended to others

05/28/2022

Excellent Experience

05/09/2022

Very kind and knowledgeable

05/09/2022

Professional and friendly. They seem to enjoy their job.

05/09/2022

Dr. Bates is very kind. She listened and explained clearly why she wanted testing.

05/06/2022

Dr Bates was very patient with my questions. She was reassuring with her responses and explained why tests were ordered.

05/06/2022

Front desk staff were great! Very positive!

04/30/2022

She was very helpful went beyond her duties to help me

04/30/2022

Every one was very polite and respectful about my privacy

04/30/2022

Visit went well everything was great

04/30/2022

My doctor listens to my complaints

04/30/2022

Did not have to wait

04/29/2022

Very polite and friendly.

04/29/2022

Everyone was super nice and friendly. I wasn't rushed nor felt like my concerns were a bother.

04/27/2022

All good

04/27/2022

Dr. Bates wonderful Dr. Knows her stuff and always listens an explains if needed. Always asks if I have any questions.

04/27/2022

My husband and I had back to back appointments and all went well. We were in and out in less than 45 minutes.

04/27/2022

All was good

04/27/2022

We have no problems seeing Dr. Bates for our heart problems.

04/27/2022

Very good. Knowledgeable, friendly, efficient.

04/27/2022

No complaints everything was good

04/27/2022

I have no complaints

04/27/2022

Everything was good

04/27/2022

No complaints

04/24/2022

DID NOT HAVE ANY BAD EXPERIENCE!!!!

04/24/2022

THEY ARE VERY CONCERNED & CAUTIOUS!!!

04/24/2022

THEY ARE WELL TRAINED & EXPERIENCED!!!!

04/24/2022

I WOULD AND HAVE RECOMMENDED YOUR OFFICE AND WILL CONTINUE TO!!!!

04/24/2022

AS ALWAYS, THE STAFF & DR. BATES WERE WONDERFUL & EXCELLENT!!!! I NEVER HAVE HAD A PROBLEM WITH ANYTHING WITH THE STAFF OR DR. BATES!!!!

04/24/2022

AS PREVIOUSLY STATED, I WOULD & WILL RECOMMEND YOUR BUSINESS & PEOPLE THERE!!!!

04/23/2022

I register on line which is very convenient. Makes it fadyer

04/23/2022

All I can say Heather is AMAZING, Yes with caps.

04/23/2022

Nothing bad to say, Love my Doctor

04/23/2022

Love my Dr , her nurse & staff

04/23/2022

Definitely do

04/22/2022

Great a d Great

04/22/2022

Great and Great

04/22/2022

Had no delays this visit

04/22/2022

Great Great and Great

04/22/2022

Great Great

04/21/2022

Didn't need a lot of additional help of attention so hopefully we answered this part correctly. Very little time between checking in and seeing Dr Bates, which makes everything very nice. Thanks

04/21/2022

We have known Dr Bates for a number of years which makes visits and treatment excellent every time. Very pleasant and efficient. Thanks Very Much

04/21/2022

Very good

04/21/2022

All efficient and effective. Thanks, FF

04/21/2022

Smooth and pleasant, don't change a thing. THANKS. FF

04/21/2022

Good

04/21/2022

Very well done, including the check in young lady and of course Dr Bates.

04/21/2022

Very professional

04/21/2022

Very happy with the service .

04/21/2022

Everything went smoothly, Thanks,

04/21/2022

Very good & always has been good.

04/12/2022

Good

04/11/2022

Dr Bates is awesome! Professional, caring, knowledgeable, great sense of humor

04/11/2022

Dr. Bates is outstanding! Her office manner is friendly, upbeat, and she displays a genuine interest as well as concern for, her patient's well being. In a day when medical workers have been stretched to their limits, Dr. Bates takes the time to listen to her patients. I will be recommending her to others.

04/11/2022

The lady at the check-in/ front desk was VERY pleasant and professional - a rarity these days at a medical office.

04/11/2022

Heather was excellent!

04/07/2022

Glad to be treated by Dr. Bates.

04/06/2022

I appreciated the warm, calm, friendly and efficient atmosphere created by the staff, the PA, and Dr. Bates.

04/06/2022

Due to an error on my part, I arrived early for my appointment. Everyone was flexible and I was seen before my scheduled time.

04/06/2022

Md Bates answered all our questions. We are definitely staying with her for my care.

04/04/2022

Excellent

04/04/2022

The online registration, updating of medical records was AWESOME! For once, I was not asked to re-fill out the same forms I had already completed on line.

04/04/2022

The follow up was excellent. I learned this morning my insurance had been contacted on same day as my appt.to secure pre-approval, a phone call today to provide an update.

04/04/2022

I recommend Dr. Bates to everyone who will listen.

04/04/2022

Very good experience

04/04/2022

Very efficient

04/01/2022

I had no delays.

04/01/2022

Very good says it all!

04/01/2022

Avery good experience!

04/01/2022

This appointment was already arranged.

04/01/2022

Arrived early; completed meetings early Excellent service!

04/01/2022

Good experience! Waiting room & patient room we're clean. Staff && doctor were courteous & very pleasant!

03/31/2022

Dr Bates is professional, courteous, and a good listener.

03/31/2022

Dr. Bates is professional and courteous.

03/31/2022

Positive experience overall

03/30/2022

I Have recommended to others

03/30/2022

Excellent, as always

03/30/2022

Love D. Bates. Office staff excellent.

03/30/2022

Great

03/30/2022

Excellent

03/25/2022

Things move very smoothly

03/17/2022

Good protection and sanitation

03/17/2022

Nice visit. See you in 6 months

03/17/2022

I was seen very quickly

03/17/2022

Very attentive

03/17/2022

Staff is great!

03/17/2022

Good experience

03/17/2022

Nice visit

03/17/2022

It was good

03/17/2022

Dr K. Bates is an excellent person and physician. She shows interest in you and every problem you may have. I would recommend her to my family and friends.

03/17/2022

I was seen quickly. The receptionist very efficient and helpful.

03/10/2022

I switched to Dr Bates a year ago. She is great and very helpful and has improved my experience with the Cardiology profession quite a lot.

03/09/2022

Great visit. In and out in record time. Doctor and staff were very professional and went over and beyond what I expected.

03/09/2022

Excellent

03/09/2022

Dr. Bates has taken care of me since 2015 .She saved my life so of course I think she is the best!

03/09/2022

I already have!

03/09/2022

Very nice young lady.

03/07/2022

Cheerful and helpful

03/07/2022

All went well. No problems.

03/07/2022

All went well

03/07/2022

Very good

03/07/2022

100%

03/07/2022

Very caring. Dr Bates is a favorite.Always listening.

03/06/2022

Wish more doctors were like DR. Bates

03/06/2022

Good

03/06/2022

Very good

03/06/2022

Great nurse

03/06/2022

Everything went well Dr Bates was very thorough with my issues and explained the conditions very well I was very impressed...Thank you

03/06/2022

Very nice to me

03/06/2022

Front desk is very good also

03/06/2022

Very impressed with Dr Bates

03/06/2022

Everything was great

03/05/2022

Only good experience I had

03/05/2022

The start is all ways good

03/05/2022

Kathy bates is the one person as far as being a cardiology I trust with my life

03/05/2022

All good

03/05/2022

I checked in online and they were ready for me by the time I showed my insurance card. No waiting.

03/05/2022

Much improved since I first came here. Staff more efficient and friendly.

03/05/2022

Very efficient. Including exam and consultation 30 min.

03/05/2022

They do what is needed and do it right

03/04/2022

Heather is always on top of her game.

03/04/2022

Always super.

02/24/2022

Great experience!

02/21/2022

Everything was fine.

02/21/2022

A pleasure to be her patient!

02/20/2022

All good

02/20/2022

Dr Bates is an asset to your company. I have already recommended her several times

02/20/2022

Dr Bates is courteous, caring, and concerned. Explains test results thoroughly. Always asks about any other conditions you may have.

02/17/2022

Very good

02/17/2022

All good!

02/17/2022

Good

02/17/2022

Everything great! Dr bates is wonderful!

02/17/2022

Timely and very smooth !

02/17/2022

Dr. Bates is GREAT !

02/16/2022

She was very courteous and efficient.

02/16/2022

Good

02/16/2022

Great

02/16/2022

Very good

02/16/2022

Excellent

02/16/2022

Dr. Bates listened, asked questions and took my input into account. She made sure that I was comfortable with the treatment plan before letting me go.

02/10/2022

Dr. Bates was also concerned about my recent substantial weight gain.

02/08/2022

Care providers are top in their fields.

02/08/2022

No wait time between arriving and departing.

02/08/2022

No negative experiences.

02/08/2022

Personable and positive.

02/08/2022

Very good staff from top to bottom.

02/08/2022

Good team work.

02/04/2022

I was so impressed by her thoroughness and knowledge.

02/01/2022

Good

01/31/2022

Very busy, however, they were very efficient and kept on time.

01/31/2022

She was very pleasant and thorough in all her duties

01/31/2022

The front staff (Genny, I believe) was quick (not rushed), pleasant, very helpful, and efficient. Great experience with all staff I encountered

01/31/2022

Dr. Bates was very thorough in her exam. She went over my blood work, discussed my present health, made suggestions for future care. She discussed my medical condition in detail and any concerns she may have and addressed any concerns I had. She was not rushed and made me feel like her concern about my heart health was genuine; she made me feel like she cared. She discussed her treatment plan in detail and made sure I was comfortable with it and completely understood. She is a pleasure to talk to and has a wonderful personality. One of the best cardiologist I have had.

01/30/2022

Everything was fine.

01/30/2022

She is just marvelous

01/30/2022

Impressed with it all

01/30/2022

Keep doing what you are doing.

01/30/2022

Wonderful

01/30/2022

Dr. Bates is just absolutely outstanding. I feel very confident that she cares about my health.

01/30/2022

The nurses in this clinic are outstanding. Very professional, and also very kind and polite.

01/30/2022

Loved the office staff. Friendly and serious about covid protocol

01/28/2022

Great staff and DR. Bates is very easy to talk to

01/28/2022

Dr and staff very pleasant and efficient

01/28/2022

I was seen promptly at my appointment time

01/28/2022

This was my first visit to this practice, I will continue to see Dr Bates if required

01/28/2022

This was my first time using a new insurance provider and the staff was very helpful

01/28/2022

Dr Bates listened carefully to my concerns and answered all my questions clearly

01/28/2022

Very good experience as usual

01/28/2022

Already recommended her to friends

01/27/2022

Staff member checking me in for my appointment was extremely courteous and respectful.

01/27/2022

Dr. Bates treats you with respect and understanding never using any type of intimidation regarding your concerns or treatment options.

01/22/2022

Heather and Dr Bates far exceeded my expectations as usual. The young lady that installed my heart monitor was very good also.

01/22/2022

Staff was quick and courteous. Waiting room was not crowded.

01/22/2022

Heather always does an amazing job

01/13/2022

Dr. Bates in simply excellent.

01/10/2022

I have never had a bad experience.

01/10/2022

I've never waited more than 10 minutes.

01/10/2022

Dr. Bates has been my cardiologist for 12 years. I have complete trust in her recommendations.

01/09/2022

It's always a delight to see Dr. Bates. She is an excellent physician... Her great clinical knowledge and warm, friendly professional attitude make every visit a pleasure.

01/08/2022

Dr. Bates is the best. Heard my concerns, explained options and I left feeling I was in good hands as far as my care was concerned

01/08/2022

Dr. Bates took the time needed to hear my concerns and make decisions about future care.

01/08/2022

All good

01/08/2022

A+

01/08/2022

Great

01/08/2022

Doctor Bates is great!

01/08/2022

Good experience

01/08/2022

Always great!

01/06/2022

My visit proceeded well.

12/31/2021

Dr Bates was great

12/31/2021

Heather was super

12/31/2021

Great experience

12/31/2021

Office staff are wonderful

12/31/2021

Felt safe

12/25/2021

Dr. Bates is very thorough, efficient, educational and straight forward. And she's funny too.

12/25/2021

I felt safe

12/25/2021

Online check in and payment help to keep waiting time down.

12/25/2021

Very friendly, positive and efficient

12/25/2021

I like coming to see Dr. Bates and her assistants.

12/25/2021

Didn't feel rushed

12/24/2021

Usually very good and friendly.

12/24/2021

I've had 12 cardiologist throughout my life and Doctor Bates ranks number two and my experience. There's only been one other and he's in another state.

12/23/2021

I have every confidence in Dr. Bates. She's great at explaining any problems and proposed treatments.

12/23/2021

Great office, friendly staff

12/22/2021

Very kind and professional!

12/22/2021

Everything smooth and pleasant!

12/22/2021

I have referred Dr Bates many times!

12/22/2021

Awesome service by all staff. The best with Dr. Bates. So professional, kind,thorough and willing to discuss my issues. Thank you all! Bonuses deserved!

12/22/2021

Exceptional physician. Carondelet is fortunate to have her.

12/18/2021

Simply put, Dr. Bates is an excellent physician and a very caring and concerned person. It would be wonderful if most of our physicians were like her.

12/10/2021

Wonderful doctor!

12/10/2021

Office staff is great!

12/06/2021

Efficient, friendly

12/06/2021

Top notch team.

12/06/2021

Efficient

12/06/2021

Dr Bates is very competent and I always feel my visit is very worthwhile.

12/03/2021

Excellent visit!

12/03/2021

Very good experience!

11/27/2021

On line check very helpful

11/27/2021

She made me feel very comfortable which made communicating much easier for me

11/23/2021

I recommend ur office 2 lots of othe people who r looking 4 a great cardiologist n staff members I Haven't heard of any complaints 4m friends r Familia's that I've recommended 2 Dr. Bates n staff keep up the Awesome Professional Customer Service

11/23/2021

Dr Bates is the best!! She has the ability to be professional but also to give you information that as a patient you can understand.

11/23/2021

Excellent Customer Service Very Professional n Courteous

11/23/2021

Excellent Communication skills n Very Caring n Professional

11/23/2021

Always Safe n protected I wouldn't change a thing ty

11/23/2021

NA was attentive, listened to what I had to say.

11/23/2021

Nice facility. Staff on time and friendly.

11/23/2021

Always recommending ur office

11/23/2021

We've been wit Dr. Kathryn Bates 4 quite some time especially I Maria Harrison I've recommended Dr. Bates 2 my father n my Husband they've been very happy with dr. Bates n her staff I Maria Harrison been with Dr. Bates 4 about a decade I'm very happy with her Excellent Awesome Professional Patient Service's I'll b eit Dr. Bates till Dr. Bates decides 2 retire Dr. Bates has looked after me since I 1st saw Dr. Bates n I recommend her 2 Every1 that looking 4 a Cardiologist ty Dr. Bates 4 ALL ur services n helping n being my Cardiologist Dr. Ty ty ty n 2 all of the staff members in her office building

11/22/2021

The nurse was caring, friendly, and professional.

11/22/2021

polite staff

11/22/2021

Dr. Bates was attentive, kind, and professional. She listened to my concerns, suggested options, and developed what I believe is a sound treatment plan.

11/22/2021

No delays

11/18/2021

Very great visit with front office and assistance to Dr. Bates and Dr. Bates herself

11/18/2021

I thought Dr. K Bates was very informative and friendly and professional. About B/P

11/18/2021

Dr. Bates is very sincere and is able to explain procedures and medications. She also keeps track of results from visits of my other Doctors.

11/18/2021

I would recommend anyone to this medical establishment.

11/18/2021

Everything was great

11/18/2021

Very professional and friendly.

11/18/2021

I got in even before appointment

11/18/2021

Very pleasant

11/12/2021

Excellent service

11/09/2021

This office is the standard to which all doctor offices should be held.

11/09/2021

No problems

11/09/2021

Tremendous!

11/09/2021

Great Care.

11/09/2021

Phenomenal

11/09/2021

Marvelous!

11/09/2021

Well done!

11/09/2021

Excellent

11/08/2021

Great experience

11/07/2021

Dr.Btes and staff made me feel comfortable . Dr. Btes listened to me.Dr. Btes explains health issues.

11/07/2021

Staff and Dr. Btes explain everything. I feel like a person there.

11/02/2021

I have always had very positive experiences when visiting this office.

11/02/2021

I would highly recommend this practice to family and friends

11/02/2021

I would highly recommend this provider to family and friends

10/28/2021

Service and everything was fine. Busy day but no complaints.

10/28/2021

ALL GOOD

10/28/2021

Good

10/28/2021

All excellent as it usually is. THANKS VERY MUCH

10/28/2021

Very busy front desk but all was courteous and smooth

10/28/2021

All good and professional for sure. Thanks

10/28/2021

No delays

10/28/2021

EXCELLENT

10/28/2021

Very nice and capable

10/25/2021

I like being able to complete the registration process online before my appointment.

10/25/2021

Dr. Bates is attentive. She offers answers that are clear. I am pleased that she is my new cardiologist.

10/24/2021

Dr bates is the best!!

10/24/2021

All are professional and concerned

10/24/2021

Wonderful caring practice

10/24/2021

Very thorough

10/24/2021

Very friendly

10/23/2021

Quick, thorough, friendly.

10/21/2021

Very good experience

10/21/2021

Everything went very smoothly. Dr Bates is very easy to talk with. She takes time to explain meds etc with me

10/20/2021

Friendly, professional, caring

10/17/2021

There were no delays to report.

10/17/2021

Dr. Bates is wonderful.

10/15/2021

Med Assistant was very nice

10/14/2021

Dr Bates is first class

10/13/2021

Excellent experience

10/13/2021

Very good

10/13/2021

Very pleased wiith the courtesy and professionalism of all Carondelet employees

10/10/2021

Dr Bates is a straight shooting professional who asks the right questions and seeks your input and jointly agree on a path forward

10/07/2021

Dr. Bates was professional and caring. I appreciate her efforts to answer questions, address my concerns, and ease my anxiety on this first visit.

10/07/2021

Dr Bates is awesome I have had her gor yeats and will continue to see her.

10/07/2021

Professional, efficient front office staff

10/07/2021

I don't recall seeing handwashing. The tech wore gloves, a good thing.

10/06/2021

Very efficient, courteous and friendly staff

10/04/2021

Dr Bates is a very good listener as well as provider

10/04/2021

All good

10/04/2021

The office staff @ Dr Bates office are most efficient & courteous.

10/04/2021

Dr. Bates is always prepared & wants to know ANY of my concerns!

10/04/2021

The best office visit I've had since my last visit @ this office

10/04/2021

Very good

10/04/2021

Observed I'd badges ; patient room was clean. Never saw anyone wash their hand but everyone who I had contact with wore masks.

10/03/2021

I totally respect, admire and trust Dr. Bates. She's unique In the medical field of corporate rule pressured by for profit large insurance and pharmaceutical giants.

10/03/2021

The kinetic energy of the main entry sign in/ waiting room was potent, relaxed, friendly and calm.

10/03/2021

Seen right off the bat.

10/03/2021

Great ambiance, friendly staff!

10/01/2021

I adore Dr Bates. She listens and is concerned for my needs. I'm very happy I found her.

09/29/2021

Efficient processing of registration

09/29/2021

Quick and efficient

09/28/2021

No problem -- everyone was very professional

09/25/2021

Courteous and respectful. Very efficient.

09/25/2021

Very professional young lady. Friendly but also business like.

09/25/2021

Very good service. Sat for only a few minutes to be called.

09/25/2021

Dr Bates is professional, yet personable. She has been a positive influence in my life!

09/25/2021

I liked the pre- visit registration via Internet, made the check in simple

09/25/2021

Dr. Bates always has a positive attitude and connects well with her patients.

09/25/2021

Dr area is an excellent Dr. She makes you feel very comfortable as soon as she comes in office. She is one of my favorite Drs.

09/25/2021

Experience was very good.

09/23/2021

It was fine.

09/23/2021

It wasn't crowded that day so it went fast.

09/22/2021

Very friendly

09/21/2021

Very pleasant.

09/21/2021

Great practice!

09/21/2021

Pleasant experience all around

09/21/2021

I am so comfortable with and have the utmost confidence in Dr Bates.

08/20/2021

Dr. Bates is a superb physician. She expressed interest in a related condition (possible aortic aneurism) and referred me for testing, which I had a few days later at the facility.

08/16/2021

Dr Bates is excellent

08/16/2021

Excellent care by all

08/15/2021

Always good visit with Dr Bates

08/15/2021

Always prompt. Excellent attention

08/15/2021

Excellent staff

08/13/2021

Dr bates and her assistants are wonderful, easy to talk to, punctual and personable. I have seen Dr Bates for 10 years and she is terrific!

08/13/2021

The nursing assistant who take the vitals before the I see the doctor are always very friendly and professional.

08/13/2021

Very good

08/13/2021

I have recommended Dr Bates to many others.

08/13/2021

Dr Bates is a wonderful caring doctor.

08/12/2021

She was extremely friendly and efficient.

08/12/2021

We already have made such recommendations.

08/12/2021

We have referred several people to Dr. Bates.

08/12/2021

An outstanding office staff. Dr. Bates is outstanding as well.

08/05/2021

Prompt, professional and friendly service

08/05/2021

I really like Dr. Bates. She has performed procedures on me and I totally trust her.

07/30/2021

Front desk at times could show some more enthusiasm, but medical staff is great.

07/30/2021

Taken right in and attended to immediately! Great staff!

07/30/2021

Very professonal staff. Not a long wait. Love Dr Bates!

07/30/2021

All good

07/30/2021

Very profesdional and friendly

07/30/2021

David Vercel is great!

07/30/2021

Great personality!

07/30/2021

Dr Bates is THE BEST

07/30/2021

Would recvommend

07/30/2021

Staff is on point

07/22/2021

Everyone was friendly.

07/15/2021

I have no compliants

07/15/2021

Very good

07/13/2021

Very good

07/13/2021

Very nice

07/13/2021

No delays

07/13/2021

I,m very pleased with Dr. Bates

07/12/2021

Dr. Bates is wonderful. I have zero doubts about her concern and care for me. I trust her absolutely.

07/07/2021

Dr. Bates is wonderful. Personable, easy to talk to. Direct but not an alarmist. I put her at the very top of every provider I've ever visited.

07/05/2021

Used the online option to help with check in which seemed to make it easier.

06/29/2021

Great staff.

06/29/2021

Dr. Bates makes you feel like a human not a case.

06/29/2021

We have recommended you.

06/29/2021

Always good here.

06/23/2021

Dr Bates is amazing. I've been recommending her to everyone. She has a fantastic down-to-earth personality and explains things in easy to understand terminology. She also provides several options to determine which one is the best for me.

06/21/2021

Dr Bates is always friendly, outgoing and professional. Straight shooting in detailing situations, issues and options and in getting agreement to path forward.

06/21/2021

One of the blessings of my life is doctor Bates!!!

06/21/2021

FRONT DESK IS ALWAYS CHEERFUL AND HELPFUL.

06/21/2021

Conditioned upon dramatically improving the front desk check in process

06/21/2021

You guys are great!!!!!

06/21/2021

cute, courteous, and professional

06/20/2021

Great attitude.

06/20/2021

It's good to see a very busy practice that still seems to care about patients and treats everyone with courtesy. Maybe it was just a good day, but positive attitudes and attention to patient care tend to indicate competent leadership.

06/20/2021

Everything was fine. Usually when you fill out all of your paperwork online, they make you do it all over again at the office, but to my delight, there was no need to juggle paperwork in the waiting room; they had all my info in the computer. Yay, team!

06/19/2021

Dr. Bates is an excellent physician. As a former academic physician of many years, I especially value her expertise and compassion.

06/19/2021

Excellent

06/19/2021

Great

06/19/2021

They are excellent

06/18/2021

hardly any wait time

06/18/2021

I have referred friends

06/18/2021

seem to be very sensitive to needs

06/18/2021

courteous and professional staff

06/18/2021

excellent staff

06/18/2021

Dr Katherine Bates is the best in her field. she listens to her patients and includes their opinionalways. I have referred friends to her

06/15/2021

wonderful staff

06/10/2021

Dr Katherine Bates is wonderful.

06/10/2021

love your entire staff at the Green Valley location.

06/09/2021

Both assistants were amazing!

06/07/2021

Yvonne, who drew my blood is spectacular!!

06/07/2021

good

06/06/2021

ALL GOOD

06/06/2021

ALL GOOD, NOTHING NEGATIVE TO REPORT.

06/06/2021

ALL GOOD, THIS IS WAY TOO LONG A SURVEY. THANKS, FF

06/06/2021

tOO MANY QUESTIONS ABOUT A GREAT DR. EASE UP A BIT

06/06/2021

Everyone was very busy but very pleasant, so no problems or complaints for sure.

06/06/2021

Checked in immediately and was called in early so all was better than fine. THANKS. FF

06/06/2021

Dr Bates is wonderful

06/05/2021

The desk staff were very professional

06/05/2021

I wish all doctors were as friendly and helpful as Dr Bates.

06/04/2021

my inr has been off this year. Regina monitors it but Bates knows I can adjust since I have my own meter

05/31/2021

organiized, efficient, & friendly

05/31/2021

Dr Bates is an outstanding physician

05/30/2021

Great doctor and great office

05/29/2021

all was good

05/29/2021

Very little wait time during this appt.

05/29/2021

i felt well taken care of and well cared for

05/28/2021

I have never had to wait long at this clinic

05/28/2021

Dr. Bates was excellent, very knowledgeable ,and understanding about my condition

05/28/2021

everything AOK as usual.

05/21/2021

Dr.K.Bates professional and friendly

05/21/2021

nurse was professional and friendly

05/21/2021

good experience

05/21/2021

Dr Bates is wonderful. She listens to my concerns and is patient and thorough with her explanations. I trust her completely.

05/21/2021

very good service liked dr.Bates very professional

05/19/2021

Dr: Bates is the best. Highly recommend this doctor!

05/19/2021

Appointment went very well, Dr Bates scheduled an additional test.

05/19/2021

Like clockwork

05/19/2021

Assistant was very professional.

05/19/2021

Appointment was on time.

05/19/2021

No problems with staff.

05/18/2021

extremely helpful

05/18/2021

overall very professional staff

05/18/2021

very courteous and attentive staff

05/18/2021

very helpful with my questions

05/18/2021

good

05/18/2021

dr bates was referred to me because I was extremely unhappy with my previous cardiology group dr bates was like a breath of fresh air I was very comfortable and didnt feel rushed she seems genuinely concerned about her patients

05/10/2021

all good

05/09/2021

Dr. Bates is a great cardiologist; I enjoy talking to her; I have complete faith in her efforts to help me.

05/09/2021

Great customer service at registration area. Very friendly.

05/09/2021

Friendly and knowledgable

05/09/2021

There were no delays.

05/08/2021

Excellent experience!

05/08/2021

Always an excellent experience!

05/08/2021

Never an issue.

05/08/2021

Excellent as usual which is why I always recommend Dr. Bates!

05/08/2021

Dr. Bates was kind, honest, and (is) very intelligible in her field.

05/08/2021

Always friendly and listens to what I say

05/08/2021

Excellent staff and service. I was a student phlebotomist at the office and everyone was kind.

05/07/2021

I wish I could have Dr. Bates as my primary care person. Because of her, I feel I am in very good hands with my health. She sees me as a whole person, not just another "heart".

05/07/2021

The check in and check out processes are always efficient and easy.

05/07/2021

Dr. Bates is always prompt, knowledgeable and efficient .

05/07/2021

We always recommend Dr. Bates.

05/07/2021

Our experience is always good.

05/06/2021

Best

05/06/2021

great

05/06/2021

Dr. Bates has always been a wonderful doctor. She listens, she explains. She is patient, skilled, kind, and positive. Her advice is carefully considered and valuable.

05/06/2021

I have been attending this clinic fir at least 18 years and tell everyone how great you all are from your front desk to all your staff & Doctors,

05/06/2021

Heather is a terrific assistant. I always felt that she cared and that she would be available for me to contact if I needed her to relay a message to Dr. Bates in the future. She was also training another assistant and she did a good job with that as well.

05/06/2021

outstanding

05/06/2021

Saunder was especially good when I checked in. I had some questions and she was a good listener and gave me the answers.

05/06/2021

wonderful

05/06/2021

marvelous

05/05/2021

Dr Bates is the best!!

04/29/2021

My interactions with the desk staff and the medical assistant were pleasant and efficient.

04/29/2021

The nurse/assistant was exceptionally pleasant and efficient.

04/29/2021

I have complete confidence in Dr. Bates.

04/28/2021

The entire staff was above reproach.

04/28/2021

VERY DOWN TO EARTH AND A PRETTY WICKED (GOOD) SENSE OF HUMOR.

04/28/2021

VERY CARING AND PROFESSIONAL!!

04/23/2021

this is always a good experience

04/23/2021

always prompt and excellent care

04/23/2021

Everyone was alert and courteous.

04/23/2021

very professional doctor

04/23/2021

excellent, always

04/23/2021

excellent.. staff is efficient and Dr Bates is wonderful

04/23/2021

she explained procedure in a way that calmed my fears

04/23/2021

Dr Bates is professional beyond all measure.

04/23/2021

Extremely professional, welcoming and friendly

04/23/2021

I have recommended Dr Bates to all our friends.

04/23/2021

very good

04/21/2021

friendly helpful staff at the front desk to check you in

04/21/2021

Covid precautions were followed !

04/21/2021

I've been seeing Kat forc16 years!

04/21/2021

professional, I had pre-registered.

04/18/2021

Jen is awesome!!!

04/15/2021

Good experience

04/13/2021

STAF, AND DR, ARE OUTSTANDING

04/13/2021

it's allways good to see her

04/13/2021

GOOD

04/13/2021

very efficient and peasant wait times

04/13/2021

no probs

04/13/2021

ALL GOOD

04/13/2021

VERY GOOD

04/13/2021

very helpful

04/10/2021

very good

04/10/2021

Dr. took time with me and actually listened.

04/10/2021

Terrific

04/10/2021

Dr Bates and the staff are very nice

04/09/2021

I was early but was seen promptly.

04/07/2021

it is pretty ordinary

04/07/2021

it was calmer than usual and everyone seems to have adapted well to COVID procedures. the doctor is terrific.

04/06/2021

my mom is 96. every went out of their way to make it easy on her

04/06/2021

good

03/29/2021

no delays,

03/27/2021

Dr Bates is what I look for in a Dr. She is personable and makes you feel at ease, she is a good listener, and explains all to you. She came highly recommended abd I have highly recommended her to other people.

03/27/2021

Heather was very sweet

03/27/2021

love Dr. Bates

03/26/2021

Extremely easy and very well done!

03/26/2021

Did all the registration process on my computer day before appointment!

03/25/2021

Will recommend this doctor and the medical staff to others.

03/25/2021

I was called up to the check in almost immediately.

03/25/2021

dr Bates is one of the best doctors in green valley

03/25/2021

Nurse was efficient, courteous, and friendly and listened to my accounting of a recent mountain hike while prepping me for the doctor's visit.

03/25/2021

I think Dr. Bates is tops. She is professional and also very pleasant. I always feel very comfortable with her. I would highly recommend her.

03/25/2021

Dr. Bates was well informed about my condition with access to all records and made decisions for some tests to review and assess current situation which was one of my primary reasons for the visit.

03/25/2021

Appreciated the Doctor's concern and assessment of my condition with future considerations in mind.

03/25/2021

Overall, staff was friendly, courteous, and efficient in the execution of their duties.

03/25/2021

The clinic was very busy, so I was pleasantly surprised how quickly my name was called.

03/25/2021

If all the Drs are as pleasant as Dr. Bates, I'd be happy to refer them to your clinic.

03/25/2021

Nurse was very pleasant.

03/25/2021

good experience

03/24/2021

all very good

03/24/2021

good experience with all of it

03/24/2021

Christina was amazingly friendly, knowledgeable, and enthusiastic when explaining heart monitor use!

03/24/2021

none bad

03/24/2021

nothing bad

03/24/2021

very good with the desk Receptionist

03/24/2021

all good

03/19/2021

staff very friendly and informative

03/19/2021

5 star experience

03/16/2021

Dr. Bates is a jewel!

03/16/2021

everyone was very nice and competent.

03/15/2021

I will continue with Dr Bates. she is excellent in all aspects.

03/15/2021

very welcoming and kind

03/15/2021

all was good.

03/13/2021

good

03/13/2021

A very good experience. I really liked Dr. Bates.

03/13/2021

very good

03/13/2021

I like Dr. Bates a lot, but she always seems rushed when she sees me. I don't think she takes adequate amount of time to discuss & analyze my situation.

03/13/2021

very good assistant--went out of her way to give me a covid vaccination phone number.

03/12/2021

The staff is extremely efficient and there is a feel of team work. Very dedicated to take care of patients with a caring, respectful attitude. Very knowledgeable and helpful

03/12/2021

There was a new medical assistant who came in initially . She was very kind, comforting and professional. Impressive.

03/12/2021

The best

03/12/2021

A,ready have recommended several people to Katherine Bates.

03/12/2021

All very efficient

03/11/2021

great experience, Dr was on time!

03/11/2021

She needs to move where I'm going so I can continue to see her

03/11/2021

Dr Bates and her staff are the best.

03/11/2021

All star

03/11/2021

I was helped as soon as I walked in and was taken back for my appt before appt time.

03/10/2021

The staff was wonderful. Polite, kind and very caring

03/09/2021

very smooth in and out

03/08/2021

there were no delays

03/06/2021

your staff is always so professional, courteous and gracious

03/06/2021

Good

03/06/2021

she was extremely professional. When I requested a second blood pressure test, she did not hesitate.

03/05/2021

friendly, efficient staff

03/03/2021

She is the best.

02/25/2021

I've been seeing dr. bates for 11 years. she always takes the time to listen. I trust her completely

02/24/2021

great

02/24/2021

good

02/24/2021

always pleasant

02/22/2021

good experience

02/22/2021

I arrived a few minutes before 8 am; appt at 8:30. Was registered and seen by PA immediately and then by doctor. Everything moved very fast. Fast is the operative word here.

02/22/2021

Although Dr. Bates was very good, it did seem she was on a deadline (not allowed much time with a patient. Would certainly have liked more time to discuss various issues since this was my first visit with her.

02/17/2021

Dr. Bates consistently involves me in decision-making about my care, which I highly value.

02/17/2021

Dr. Bates' staff are the best, always competent and speedy, particularly Heather!

02/17/2021

I have recommended Dr. Bates many times.

02/17/2021

Pleasant and friendly environment.

02/16/2021

No delays....I was actually called in before my scheduled appointment time.

02/15/2021

This practice is far more professional than the Carondolet staff in Green Valley.

02/15/2021

Always like seeing Dr. Bates. I never feel rushed. She always addresses any concerns.

02/15/2021

Nurse assistant was on top of her game.

02/15/2021

Front desk staff was VERY pleasant and professional.

02/15/2021

Dr. Bates seems knowledgeable and responsive.

02/15/2021

They have their act together.

02/13/2021

I could not hope for a better care provider than Dr. Bates.

02/06/2021

she was extremely kind, courteous and answered all my questions

02/06/2021

the staff were very proactive and kind

02/06/2021

I will always recommend my friends or family to Dr Bates and her great staff

01/31/2021

Dr. Bates is both extremely competent & equally compassionate. I couldn't be happier to be under her care. I've seen numerous cardiologists over the last decade & she stands out as one of the best in every respect.

01/31/2021

The nurse was very friendly and listened when I preferred to have my blood pressure taken on a bare arm instead of over my clothing for greater accuracy

01/31/2021

The office staff is always very friendly and nice

01/31/2021

I only wish I had the same level of care across every specialty!

01/30/2021

I like this provider. We communicate well, she is thorough, sensitive, and tuned into my needs.

01/29/2021

friendly, professional

01/28/2021

I hardly ever have much wait time; I was in and out at this visit in excellent time

01/28/2021

I love Dr. Bates; I have recommended her numerous times. She shows she cares; is very personable and down to earth!!'

01/28/2021

forgot her name, sorry, but friendly, efficient, speedy!!

01/28/2021

Love the staff from front desk to nurse to Doctor!!!

01/28/2021

I always have a very good experience!!!

01/24/2021

Dr Bates is very thorough in her care for me. Her follow-up is timely as well.

01/20/2021

Alisa was calm, pleasant, & efficient.

01/20/2021

Overall my appointment was a good & knowledgeable experience.

01/20/2021

I was pleased with the concern, suggestions, & testing plans.

01/20/2021

The staff are efficient & thorough.

01/17/2021

Dr. Bates is very thorough, professional and caring. She understood my situation and medical issue and provided the appropriate care.

01/15/2021

excellent

01/15/2021

first class service at all levels. Excellent

01/15/2021

would highly recommend this facility

01/15/2021

first visit. very impressed

01/15/2021

great experience

01/01/2021

all the staff is pleasant and puts patients first

01/01/2021

I really like Dr Bates. she's personable and easy to talk to. This is the 2nd time I've seen her and she's very "present" during the visit.

12/31/2020

love Doctor Bates. she is the best.

12/25/2020

they were awesome

12/25/2020

Doctors and nurses were friendly and very good communicators of the process

12/25/2020

They staff was very ki d and attentive

12/20/2020

can't be better over the phone.no heart exam!

12/20/2020

it was okay

12/20/2020

everything worked well

12/19/2020

it' allways good

12/19/2020

very good

12/19/2020

I was happy with both Christina and Dr Bates care

12/19/2020

good

12/18/2020

all isgood.

12/17/2020

great job. knowledgeable

12/10/2020

Dr. Bates was very thorough

12/10/2020

Good, but the arranging and connecting could use a little more improvement. We made it work with persistence.

12/10/2020

I have had Dr Bates as my cardiologist for 9 years, love her and have recommended her to many others.

12/10/2020

We experienced some initial problems but solved them together

12/06/2020

Heather was helpful in pre-meeting setup for tele visit

12/06/2020

Dr Bates is always personable and asks very good questions to develop a path forward

12/04/2020

Dr. Bates staff is very friendly and very thorough.

12/04/2020

I have the utmost respect for Dr. Bates.

12/03/2020

very good

12/03/2020

she's outstanding!

12/01/2020

Great team. Thank you

12/01/2020

I'm in good hands with Dr. Bates and staff. I'm listened to. I feel blessed to have been assigned Dr. Bates. Heart issues are serious and it is very important to have the best care.Thank you Dr. Bates and staff.Christa Brewster

12/01/2020

no negatives

12/01/2020

excellent

12/01/2020

all good

11/26/2020

Dr Bates is very efficient and easy to understand. She has a positive attitude and you feel supported.

11/24/2020

Dr. Bates is a fine care provider and I am glad that she is my doctor

11/24/2020

excellent appointment

11/24/2020

In and out without a problem

11/22/2020

Very professional

11/22/2020

Professional

11/20/2020

Everyone from reception to back office were friendly and professional

11/20/2020

Friendly, explained what doing and helpful

11/19/2020

Always had a good experience at Dr Bates office

11/19/2020

Dr. Bates is SUPER. She saved my life by a hair in 2007!

11/19/2020

Good

11/19/2020

Dr Bates is very friendly and listens to what i have to say

11/19/2020

Very nice

11/18/2020

Super Great

11/18/2020

Great

11/18/2020

Great Love Dr Bates. She Great

11/16/2020

Very friendly, professional staff!

11/16/2020

Dr. Bates very friendly, concerned, doesn't rush. Good explanations.

11/16/2020

Dr. Bates is professional, knowledgeable, listens to my concerns, explains options and includes me in the decision we make.

11/16/2020

All great!

11/14/2020

WONDERFUL

11/14/2020

VERY PERSONABLE, FELT VERY COMFORTABLE WITH HER. LIKED THE WAY SHE EXPLAINED EVERY THING

11/12/2020

I've been here several times and have never had to wait long

11/12/2020

I love this group!

11/12/2020

dr.bates is wonderful

11/10/2020

Highly recommend Dr. Bates...she is a wonderful, caring Doctor!

11/10/2020

Dr. Bates is by far the most caring and courteous care provider I have dealt with for many years. The confidence she exudes in my care is overwhelming leaving me with no concerns.

11/08/2020

I have utmost confidence in Dr. Bates. I always feel good about our contacts, which have taken place over several years. I count her as one of the best medical persons I have been blessed with over my 87 years of life.

11/08/2020

good

11/08/2020

Felt quite safe in this office with all staff.

11/08/2020

very professional and competent

11/07/2020

Nurse assistant was very good .

11/07/2020

excellent service by Dr. Bates and her staff.

11/07/2020

Dr. Bates gave me the impression that she cared about me.

11/06/2020

Staff are very professional, knowledgeable and friendly

11/06/2020

I never had any complaints with Dr. Bates office.

10/28/2020

Dr.Cathrine Bates is very caring, kind person. She answered all my concerns as well as my wife's.

10/27/2020

All was good. No complaints.

10/24/2020

friendly and efficient staff

09/30/2020

Everyone wore a mask

09/30/2020

Dr. Bates is my idea of a perfect doctor

09/29/2020

Confidence may grow after I actually get into treatment, tests, etc

09/28/2020

The doctor worked way above what I expected. EXCELLENT!

09/28/2020

I appreciate how the next appointment is made as you leave. Love how the office works with x-ray, MRI, etc to help get your appointment and sends your orders over.

09/27/2020

Very good.

09/27/2020

Wonderful staff experience and they treat me like a person not a case.

09/27/2020

I do recommend her.

09/27/2020

Excellent and friendly.

09/27/2020

Very efficient.

09/25/2020

Dr. was great!

09/25/2020

I just referred a patient of mine to her.

09/25/2020

she was kind and attentive to listen to my concerns.

09/25/2020

I have worked over 40 years in the medical field and an RN. I have always felt extremely comfortable discussing my treatment plan and issue and concerns with Dr Bates. I also will add Dr. Bates is an asset to Carondelet Health Care System.

09/25/2020

I have always had a positive experience with Dr Bates and her staff in the Cardiology Dept.

09/25/2020

I was checked immediately. I was pleased that the staff followed the CDC protocol

09/19/2020

easy to talk to, personable

09/15/2020

very pleasant office staff

09/14/2020

I got there early, was called to exam room before I had even completed my paperwork. I was immediately given BP, Pulse, etc, and then EKG. Dr. was in within a minute or two, and I was completely finished with my entire visit and checkout 10 minutes after my actual scheduled appointment time. It was fantastic.

09/13/2020

Dr. Bates was very knowledgeable and made suggestions that will be easy for me to follow.

09/13/2020

I would definitely recommend her to someone. I was very comfortable. I really like her

09/13/2020

all personnel were very helpful and friendly.

09/13/2020

Everyone was very polite and efficient they were carring

09/13/2020

She was awesome

09/12/2020

excellent visit and care!

09/12/2020

Wonderful care from Dr. Bates!! Very concerned and thorough.

09/11/2020

Dr. Bates is very kind, friendly and helpful.

09/11/2020

everything very prompt

09/11/2020

efficient and friendly

09/09/2020

very good while they also dealt with a medical emergency in the waiting area

09/07/2020

When Carondelet Medical Group provides their physicians with an adequate supply of well-fitting and comfortable surgical procedure masks and adequate time to switch to a new mask when needed, I will be able to recommend this practice with enthusiasm and no hesitation.

09/04/2020

great

09/04/2020

Dr Bates is the best

09/01/2020

Everyone was exceptionly nice and informative.

08/30/2020

positive work situation for assistants!

08/30/2020

all positive

08/30/2020

very good!

08/30/2020

excellent!

08/30/2020

excellent, caring!

08/30/2020

all positive!

08/29/2020

All very courteous

08/29/2020

Very complete and efficient

08/28/2020

I already recommended her to someone since coming home. This doctor is awesome.

08/28/2020

It really depends on the experience of your interaction. Mine was good with this particular doctor

08/28/2020

we joked back and forth which I liked.

08/21/2020

great

08/21/2020

all good

08/21/2020

very good ... everyone was great

08/21/2020

impressed with dr bates

08/20/2020

Promptly taken care of.

08/20/2020

Dr. Bates is tops, numero uno, 100% the best! She literally saved my life 13 years ago. At the age of 55 I was seen by my PCP for my annual physical. He noted that I had a blockage in my RCA. He sent me to see Dr. Bates immediately. 100% blockage. Dr. Bates saw me and promptly performed surgery to insert two stents in the artery.

08/17/2020

Only good.

08/17/2020

Pandemic precautions were excellent, balancing safety and practicality well. Best I have seen so far.

08/17/2020

I give high marks for my experiences with both front office staff and the medical personnel.

08/17/2020

Nurses/Assistants are always personable, efficient, and professional.

08/17/2020

Only good experiences.

08/14/2020

re #2 I didn't have a problem

08/13/2020

too many good ones to describe

08/13/2020

She was also amazing.

08/13/2020

she was really concerned for our health during these trying times

08/13/2020

great people. always make you feel comfortable and ease any worries you may have.

08/13/2020

Before I even discovered that the doctor herself was excellent I found the staff and the registering "system" to be personal and lean and clean and very detailed. Quickly following that, I found Kathryn Bates to be wonderful. She is involved, competent, engaged and eager to help. A double win for me.

08/10/2020

JUST GLAD THAT OFFICE VISIT IS ALL OVER.

08/09/2020

I didn't even have time to fill out the paperwork.

08/09/2020

All staff and medical personnel were kind and efficient.

08/09/2020

Dr. Bates was wonderful. She really listened to me and included me in my care decisions.

08/09/2020

As good as it gets!

08/09/2020

excellent doctor

08/09/2020

Very pleasant experience.

08/07/2020

We just chatted while she took my vitals. She also had to help me up on the exam table as I have a prosthetic leg.

08/07/2020

There were no delays. I was sent a registration packet so I had it filled out when I got here. I didn't have any extra forms to fill out.

08/07/2020

She washed her hands before doing vitals. The exam room was clean.

08/07/2020

Staff very professional and attentive.

08/04/2020

Good experience. Doctor Bates was very thorough with her examination of me and scheduling a further test.

08/04/2020

Very thorough.

08/03/2020

follow up appt., no problems this visit

08/02/2020

Dr Bates is my favorite cardiologist.

08/02/2020

great staff, very friendly, very good with CDC guidelines for Covid

08/02/2020

very efficient on time, minimal waiting, great support staff

08/02/2020

Overall I had a great experience and felt like Dr. Bates and her entire staff cared about me

08/02/2020

Dr Bates took her time in listening and learning my concerns. She explained her treatment plan in detail and discussed my future tests in detail. She made sure my list of questions were answered. I felt she genuinely cared about me as a person and wanted to help me with my health care by being an important part of my health care team. Wonderful experience overall.

08/01/2020

best experience I could hope for. I am so happy I switched to this cardiology practice!

08/01/2020

amazing service, friendly staff

08/01/2020

I could not be happier

07/30/2020

very good experience!!

07/30/2020

excellent staff

07/30/2020

Dr. Bates is so friendly, informal, thorough, and a nice person who shows she cares!

07/29/2020

VERY SATIFIED WITH EVERYONE I CAME IN CONTACT WITH DURING MY VISIT.

07/29/2020

VERY SATISFIED WITH ENTIRE OPERATION AND DR. BATES CONCERING MY ISSUES.

07/29/2020

Staff were very pleasant and helpful

07/29/2020

VERY PLEASED EXPERIENCE WITH EVERYONE.

07/29/2020

VERY GOOD EXPERIENCE

07/27/2020

Excellent care & attention

07/27/2020

warm & friendly

07/27/2020

Felt very comfortable & never rushed.

07/27/2020

I had a very positive experience. Very short wait before being taken in to the exam room. The se came in right away and we discussed why I was there and my condition, came up with a plan and we were done.

07/19/2020

Dr. Bates is always thorough and pro-active with tests and needed advise.

07/19/2020

Staff was very friendly and professional. Very short wait times.

07/17/2020

Everyone is so friendly and delightful. No complaints. And my doctor (Bates) is a gem. Thanks to all.

07/17/2020

Not one complaint.

07/16/2020

Excellent experience.

07/16/2020

Kathy Bates is a marvel. I'm so glad a friend received her to me.

07/16/2020

staff was so nice very clear explanation of my matter was

07/16/2020

Dr took her time and answered all questions

07/15/2020

Dr. Bates has always been amazing with me. never rushes and goes over everything with me, discussing results, tests, changes to care and interaction with my Seattle heart team as well. She never talks down to me, listens to my concerns and we build a plan together. I love her and highly recommend her to others.

07/15/2020

Very professional staff

07/15/2020

I love Dr Bates

07/10/2020

She was great!

07/10/2020

I was still working on the registration paperwork when I was called back for my appointment and Dr. Bates came in very shortly after I entered the examination room.

07/10/2020

Dr. Bates is friendly while at the same time being very professional and answering any questions that I had.

07/08/2020

Answers questions with knowledge;ease of scheduling /: direct call in follow-up and she seems to have taken time to get to know me bs vs "just a heart". Office staff excellent!! I've been with other cardiologist AND Dr Bates is the best

07/08/2020

very happy with caret!

07/08/2020

excellent skills and friendly

06/25/2020

Great experience, staff was kind and welcoming

06/21/2020

The reception gals were very friendly and had me checked in very quickly. I was called back quickly and the nurse was very professional and quick in doing the work up for the Dr.

06/20/2020

good visit

06/20/2020

it was easy

06/20/2020

it's better than going to office because of covid 19

06/19/2020

Swamped and with the COVID 19 going on, they all did excellent job.

06/19/2020

I trust Dr. Bates unconditionally. I know from the word go, she has my best interest in mind.

06/17/2020

excellent

06/14/2020

everyone is busy but very pleasant which is all we could hope for. thanks

06/14/2020

Always nice, if we have a chance we would of course recommend this office/staff/Dr to others.

06/14/2020

No problems. very business office but generally moves ok.

06/14/2020

Always nice. have known her for a number of years. Thanks

06/14/2020

went smoothly and fairly fast. thanks

06/14/2020

no problems at all. Thanks

06/13/2020

everyone was very courteous

06/13/2020

dr bates was friendly, welcoming, careful, helpful and overall wonderful

06/12/2020

Front desk staff is great. Very friendly and efficient.

06/12/2020

Doctor shared in note that she thought I was overweight. Did not share this at the visit.

06/12/2020

The medical assistant was fabulous. She listened well and was pretty funny.

06/11/2020

wonderful!

06/11/2020

Marvelous!

06/11/2020

Excellent!

06/11/2020

Stupendous!

06/11/2020

Outstanding!

06/11/2020

Great!

06/10/2020

Entire staff is courteous and professional

06/10/2020

Doing a good job under covid-19 conditions.

06/08/2020

Nurse/assistant was a fantastic listener.

06/08/2020

Dr Bates exudes competence, compassion, and sense of urgency. I was very pleased.

06/05/2020

Her concern and empathy for my problems is always very good !!!!

06/05/2020

Everything went very well!!!!

06/05/2020

Nothing to complain about!!!!

06/05/2020

No complaints.

05/28/2020

The doctor was excellent!!

05/28/2020

everybody was very nice and considerate

05/24/2020

I like Heather also very kind

05/24/2020

everyone is always very plaesant

05/23/2020

The staff has always been helpful.

05/23/2020

Dr. Bates is the best cardiologist I've ever had.

05/23/2020

I already have referred others to Dr. Bates. Many times.

05/20/2020

ran very smoothly. I had my paperwork filled out in advance.

05/08/2020

dr. Bates is very caring, makes you feel very comfortable.

05/08/2020

easy check in. comfortable wait area. no problems

05/08/2020

everyone was super great!!!

05/01/2020

6 foot spacing was adhered to.

05/01/2020

very good experience!

05/01/2020

I was pleasant

05/01/2020

Professional.

05/01/2020

Professional and warm friendly concerned

04/29/2020

Great people working in this office. They are always helpful, professional and friendly. My mother and I both come here to see different cardiologists and we've never had a problem. Dr. Bates and Dr. Chambers are both fantastic!!

04/25/2020

Dr. Bates is one of the best doctors I've ever had; she is friendly, listens to me, genuinely cares about me. I love her!!!

04/25/2020

Dr. Bates' staff and office are excellent in all aspects of appointments.

04/25/2020

Very good experience!

04/24/2020

very good experience

04/24/2020

love my doctor!

04/24/2020

very good

04/24/2020

Very good!

04/24/2020

Nice staff

04/20/2020

Saint Joe is always a very good experience and if I may mention St Mary, They are on an even par with St joe

04/20/2020

Best i have ever enjoyed

04/12/2020

Explained earlier.

04/12/2020

very happy with my appointment

04/12/2020

Dr Bates is one my favorite Drs.

04/12/2020

my appt was very good, as usual. Dr bates is an excellent Dr. she is very thorough and very personable. Talks to me so that I can understand what she is telling me about my health.

04/12/2020

was extremely please with the full visit

04/12/2020

best appointment I have had got a long time. very satisfied.

04/11/2020

good

04/11/2020

great

04/11/2020

all good

04/11/2020

very good

04/11/2020

love this doctor and this office

04/11/2020

I value Dr. Bates and her care

04/11/2020

excellent staff

04/11/2020

excellent care

04/11/2020

great teamwork

04/11/2020

very satisfied

04/01/2020

The phone appt was handled extremely well

03/19/2020

Always Very Professional and the absolute best.

03/19/2020

Saundra did an outstanding job in fitting me in for my peculiar circumstances and Dr Bates was great in seeing me when she could have been at the hospital!!!!

03/19/2020

Always the best.

03/16/2020

All pleasant & very prompt.

03/16/2020

No wait time.

03/16/2020

Excellent.

03/16/2020

The staff here is wonderful and upbeat all the time....

03/14/2020

staff was very nice the doctor was good and very informative

03/14/2020

good

03/14/2020

all good

03/14/2020

There were no delays. I was very pleased with the timing of everything.

03/14/2020

I was there for my 6 month check up. All went well.

03/14/2020

a caring physician and a knowledgeable one

03/14/2020

I was there for my 6 month check up. I did not have problems or concerns. These questions do not apply to me on that day.

03/14/2020

Dr. Bates knew I had just had an EKG at the hospital and used that report which I appreciated. I feel I am in good hands with Dr. Bates and her staff.

03/14/2020

very possitive

03/14/2020

you have a very great staff

03/14/2020

all things were possitive

03/12/2020

Very easy pleasant appointment...

03/12/2020

Dr. Bates has always been an excellent practitioner.I enjoy my visits with her. She is congenial, informative and I never feel rushed

03/11/2020

The MA's were so sweet they listened to me and they took care of me as I was dizzy and unable to stand with out there assistance.

03/11/2020

Dr. Bates made room in her schedule for me to do a emergency visit. She is so kind to do so as I know she is very busy.

03/11/2020

They actually fit me in on a same day visit. That was super awesome

03/11/2020

very efficient

02/28/2020

No bad experiences.

02/28/2020

I have not had any bad experiences in your office.

02/28/2020

I continue with Kathryn Bates because she gives excellent care and is very good in her field.

02/27/2020

I love all the staff at this office. They are very professional and friendly.

02/27/2020

I am thankful that Dr. Bates is my Cardiologist. She is truly a caring doctor.

02/26/2020

Very good.

02/26/2020

No waiting.

02/26/2020

I would recommend *Dr. Bates to every one.

02/26/2020

They all take good care of me.

02/23/2020

*Everything was on schedule.

02/23/2020

Staff was helpful and courteous.

02/23/2020

Quick and efficient

02/23/2020

Excellent on all counts.

02/23/2020

Per previous comments, I am pleased with my care.

02/23/2020

I will be recommending your office to others.

02/23/2020

Dr. Bates was excellent. She listened when I described my condition, her examination was thorough, and she prescribed the appropriate tests that I needed. I expect that I will be going to see Dr. Bates for the foreseeable future.

02/23/2020

Friendly, competent and helpful staff. Dr. Bates was very attentive and listened to my concerns. I felt comfortable with her and I know I am getting the best care possible.

02/23/2020

Dr. Bates was thorough with her explanations of the procedures and of the future plans for my care. I am comfortable with her assessment and the care she is giving me.

02/23/2020

The nurse assistant performed his duties in a professional manner and helped me feel at ease.

02/21/2020

None delays

02/21/2020

good everything

02/04/2020

there was no delay

01/31/2020

Unusually responsive; good listener

01/31/2020

staff and Dr. Bates were kind, friendly and professional

01/22/2020

Easy, quick, & efficient

01/17/2020

G00d

01/17/2020

Good

01/17/2020

every employee was professinonal and courteous.

01/16/2020

I think Dr. Bates is very cape able

01/11/2020

excellent experience

01/11/2020

very professional, friendly, and caring staff.

01/11/2020

I will be recommending this facility to friends and family

12/29/2019

Had no specific problem. Just a followup on previous appointments

12/29/2019

all and all a good experience. Dr. Bates is great

12/29/2019

I have complete confidence in Dr Bates and so appreciate her having office hours in Green Valley

12/27/2019

awesome service

12/23/2019

Staff was very friendly & nice.

12/23/2019

I was very nervous, the nurse really calmed me. She was great!

12/22/2019

Dr. Bates saved my life January 18, 2019. Her training and expertise along with the other doctors and nurses pulled me through SCA. She genuinely cares about me. I always feel like I receive excellent treatment. She explains things very well and is a great listener! She has a warm, down to earth manner. I feel so lucky to have Dr. Bates as my cardiologist.

12/21/2019

very impressed and felt respected/heard by Dr. Bates. the exam was thorough and I could tell that she truly paid attention and strobe to correctly diagnose and address my HTN with the correct medication.

12/21/2019

every member of staff were friendly, kind and helpful from the front desk to the MA and physician.

12/21/2019

The MA was wonderful

12/20/2019

Overall I did not feel at risk during my visit.

12/19/2019

Everyone was very friendly and professional

12/19/2019

Dr. Bates did an excellent job of explaining and offering options. Very friendly and professional.

12/17/2019

This appt was scheduled at the end of my prior visit earlier in the year. And there were text reminders. So very easy.

12/17/2019

Everyone at this office has been polite and courteous. Very helpful and very nice. I like this office staff.

12/17/2019

Dr. Bates is the best....

12/15/2019

Wasn't informed about any delays

12/15/2019

Everyone was friendly and efficient.

12/12/2019

*Dr. Bates listens to me & my concerns.

12/12/2019

I have recommended *Dr. Bates & staff to my friends & family.

12/12/2019

Staff is always kind and courteous, as well as attentive and helpful

12/12/2019

Excellent.

12/12/2019

Dr Bates is wonderfully attuned to the concerns of patient as well as considerate of patient personal situation. She is wonderfully professional with a beautifully kind demeanor, yet thorough to a tee. I truly appreciate her care!

12/07/2019

No problems.

12/07/2019

We have known her for a long time and appreciate being cared for by her. No problems, just thanks...

12/07/2019

all good, not sure how many times we have to print the same answers.....

12/07/2019

generally everyone is pleasant to deal with. Thanks....

12/07/2019

she is always very pleasant and efficient. Thanks,,,,,

12/07/2019

everything moved along fine this visit.

12/06/2019

Dr. Bates is a smart and caring person.

12/06/2019

good

12/06/2019

The waiting area is clean and I like Dr. Bates, she's a smart person.

12/06/2019

very good

12/06/2019

good experience ,

12/05/2019

Everyone was very kind .

12/05/2019

It was a good experience .

12/05/2019

it is always a pleasure to see Dr Bates and the office is very personable and very professional

12/05/2019

outstanding

12/05/2019

tremendous

12/05/2019

stupendous

12/05/2019

wonderful

12/05/2019

Excellant

12/05/2019

Since 2017, I've seen more medical care providers than GEICO commercials. Dr. Bates is just 1 of the 2 physicians I trust.

12/05/2019

fabulous

12/05/2019

Dr Bates is an excellent doctor and I highly recommend her.

12/03/2019

the staff was very friendly

11/30/2019

after the check-in process, things were handled well.

11/24/2019

The office staff seemed efficient and my visit was completed quickly.

11/20/2019

Wonderful and caring professional who I would trust my family with !

11/20/2019

kept me informed about what she was doing

11/20/2019

Exceptional

11/20/2019

very good

11/20/2019

Excepyional

11/20/2019

We have followed Dr. Bates throughout her career. We would do so again, if necessary.

11/20/2019

Very good

11/20/2019

everything was exceptional

11/20/2019

Everything was exceptional

11/20/2019

We always recommend Dr. Bates.

11/20/2019

wonderful experience

11/10/2019

I have and will continue to recommend anyone I know looking for a cardiologist. She is patient,knowledgeable and explains and answers any questions patient may have. Treats you like a person.

11/10/2019

I'm very impressed by Dr. Bates, and anticipate an excellent doctor-patient relationship based on our initial meeting!

11/09/2019

Dr. Bates is by far the most caring, confident provider I have ever experienced. Her expertise and ease of detailing health concerns is impeccable. I would highly recommend her to anyone anytime.

11/09/2019

Excellent doctor. She listened to what I had to say and values me. Very confident in her feedback

11/09/2019

Don't especially like the clinic but the doctor is excellent

11/02/2019

GOOD

11/02/2019

NO BAD EXPERIENCE

10/30/2019

Staff was very friendly and made you feel expected and welcome.

10/30/2019

I don't mind waiting when I know time will be spent with me if needed.

10/30/2019

The single most significant thing overall is that, from the moment you walk in the door, to the time you leave, you never feel rushed. YOu always feel expected and welcomed by ALL staff.

10/28/2019

I love Dr. Bates and am so confident with her.

10/27/2019

I don't know if I'd be comfortable recommending a Cardiologist that's only in town every so often.

10/26/2019

Great doctor someone that listens and seems to really care !!

10/26/2019

Everyone was nice

10/24/2019

very good experience

10/24/2019

very good patients moved from waiting room to exam rooms with ease, staff very good with patients

10/02/2019

Dr Bates and nursing staff are outstanding, very professional, courteous and concerned.

10/02/2019

Outstanding provider and staff.

09/26/2019

she is great

09/25/2019

Dr Bates is outstanding

09/20/2019

Really like her!

09/20/2019

Good.

09/18/2019

good

09/18/2019

Very happy with my appointment

09/16/2019

Positive experience.

09/15/2019

everything is organized, convenient and accessible

09/13/2019

There were no delays.

09/13/2019

*Dr. Bates is exceptional!!

09/11/2019

Very good.

08/29/2019

So far "very good", for recommending CMG to others, just based on my first appointment.

08/29/2019

Registration was very prompt, courteous, and friendly......most professional for a front desk!

08/29/2019

I have never had such an expeditious appointment in the last 3 decades or more. Couldn't believe it. And all staff so professional. Jackie, with Dr Bates, was most professional M.A. I think I've had! Christiana who did my EKG was incredibly efficient, professional, and so nice. She even wiped my skin before placement of electrodes with alcohol. Have been going to Pima Heart 10 years and they never did that once! I was surprised to learn that was standard protocol!

08/29/2019

This was my 1st appt with Dr. Bates and so it was a "getting to know you" visit so some of the above questions are not yet applicable. I am a very complicated frail elder, and digestion of my Hx even for the most brilliant doc takes more time than the usual 10-15 min. office visit. ECHO and past records will be forth coming. My confidence level at this point is primarily based on the professionalism displayed by the whole department from registration to checkout. I found Dr. Bates to also be professional. It was the first time for years that a cardiologist has put a stethoscope on me! I've mentioned to my PCP who always uses a stethoscope why this is not done at Pima Heart?

08/25/2019

your front end people are terrific. very professional, nice and knowledgeable staff.

08/22/2019

always excellent

08/21/2019

excellent staff at front desk, excellent doctor-the best I have met with in her specialty, excellent nurses.

08/21/2019

best cardiologist -and very thorough.

08/20/2019

The nurses all paid attention to me.

08/20/2019

I had a very awesome experience here!

08/20/2019

I always watched to see if they washed there hands and they did.

08/20/2019

Came right in and I barely had to wait at all for anything

08/20/2019

Very awesome experience.

08/17/2019

great experience

08/17/2019

everyone was pleasant and helpful

08/17/2019

A very exceptional, caring and knowledgeable doctor.

08/17/2019

Dr. K. Bates is an excellent physician. She is poised, friendly, caring and concerned. She is extremely knowledgeable and offers suggestions and solutions that fit in the real world.

08/17/2019

Dr. Bates was very attentive, great listener, and has a wonderful caring affect.

08/17/2019

Dr Bates is a gift from god! I have told ALL my friends. My wife is her patient now, I guess that is that

08/16/2019

My husband and I see Dr Bates, she is very caring and understanding.

08/16/2019

Pleasant n patient nurse

08/16/2019

Friendly staff

08/15/2019

very courteous

08/15/2019

good

08/15/2019

I have never met with this doctor.(Dr. Bates) I saw Regina for an INR test and she consulted with someone else regarding my treatment. I am very happy with Regina's care and professional service.

08/15/2019

very caring

08/14/2019

knowledgeable, friendly, empathic and thorough

08/07/2019

Initial appointment was made 6 months prior. Due a need to re-evaluate my blood pressue medication I tried unsuccessfully to get an appointment a month earlier than my previously schedule appointment. Messages were passed back and forth to drop one of two meds; changes were ultimately made to the other med during this visit.

08/02/2019

Great guy and friendly, knowledgeable and caring.

08/02/2019

Front desk staff was very prompt and great at taking care of me.

08/02/2019

GREAT staff !!

07/21/2019

Dr. Bates is very pro-active in providing excellent care.

07/20/2019

My appointment was the same week that I called. Absolutely amazing.

07/20/2019

I have seen Dr. Bates at her previous location and I love her. I was glad the staff here was so kind and considerate as well as professional

07/20/2019

the best!

07/20/2019

My husband had the appointment before me - so I had arrived early for my appointment.

07/20/2019

We have recommended Dr. Bates to dozens of patients since we first met her.

07/20/2019

The staff is very pleasant.

07/20/2019

She actually smiled.

07/19/2019

all fine

07/19/2019

enjoyed

07/19/2019

She is excellent! I trust her judgment - like her very much.

07/19/2019

good

07/18/2019

Overall quick & efficient.

07/08/2019

Dr Bates care about your complete health not just in her area of expertise

07/05/2019

I already commented on the previous slot how good Jackie is. Made me feel comfortable and able to ask questions.

07/05/2019

Jackie (Medical assistant) was also very good. She made me comfortable with the preliminary check-in stats and I felt that I could ask her questions about the procedures.

07/05/2019

Dr. Bates is wonderful. I never felt rushed. She answered all my questions and I felt that I was part of the procedure. This is so important. I am glad that I found her. She said that she would be at our main facility (by St. Jo's) soon and I will look forward to my 6 month visit there.

07/05/2019

Pamela at the desk was very cheerful, clear, and helpful.

07/04/2019

Our visit was very very good .Dr. Bates was more than any one could ask for. At st. joseph hospital She took the lead in identifying the problem and started the medication that brought me back to health .

07/04/2019

everyone is very acccessible

07/02/2019

Dr Bates has a very friendly yet professional manner that is engaging and aids in her approach to interacting with her patients. She is open and frank in her discussions regarding your condition and treatment options.

07/01/2019

Excellent

07/01/2019

Wonderful professional staff! Lots of smiles and kindness.

07/01/2019

wonderful person with professional behaviour

07/01/2019

Fabulous Dr. Bates, I have already referred 3 people

07/01/2019

All very easy

06/28/2019

the staff was very professional

06/28/2019

no problem encountered

06/28/2019

visit unremarkable in a positive way

06/28/2019

have been a pt of Dr Bates for many years

06/26/2019

MA Heather was very personable and friendly

06/12/2019

she has been my dr for many years and respect her decisions

06/12/2019

good visit with doctor

06/01/2019

I really like Dr Bates

06/01/2019

this appointment went very well and I am glad Dr Bates is with you.

05/29/2019

Dr. Bates is the best!

05/29/2019

She was awesome! Put me at ease.

05/25/2019

great experience.

05/25/2019

everything was top tier. I left happy. Dr Bates is my favorite Dr.

05/22/2019

Needed no answers to any questions - Dr. gave me all my info & care.

05/15/2019

All of these girls are friendly and helpful.

05/15/2019

All of them are great.

05/13/2019

it is obvious we like your facility and Dr. Bates

05/13/2019

would mark higher if there was a spot beyond very good

05/13/2019

we arrived early & were taken in after a short wait, in fact from the initial check in, through the procedure and visit with Dr. Bates we still got out before we thought. Overall the visit was very professional, kind and Dr. Bates is a kind people person, answered all questions.

05/13/2019

no delay

05/13/2019

Dr. Bates was very attentive and has a great style of relating with her patients

05/09/2019

pleasant

05/09/2019

no problems, she was very busy but very pleasant at 740 or so in the morning...

05/09/2019

Dr Bates friendly, concerned, good advice in spite of my continuing desire to live a medicine free life...sure I'm not being realistic or wise. Followup in a few months. Confident I have a very good and concerned doctor in Dr. Bate's. I'm fortunate!

05/09/2019

Dr came in right away so not any time with assistant. Assistant was courteous but didn't get to stay long.

05/09/2019

reg area and staff very good, friendly, efficient!

05/09/2019

very satisfied and professional. THANK YOU!

05/08/2019

No issues. All staff were friendly and professional

05/08/2019

Had pleasant experiences both times I've been here. Professional staff and no negative issues.

05/08/2019

Dr. Bates did a wonderful job in relaying all the information, any concerns and discussing future options.

05/06/2019

Good.

05/06/2019

Great Doctor. Great service.

05/05/2019

great doctor

05/05/2019

excellent Dr. She always explains everything so I can understand it. She addresses all my concerns. I will definitely recommend her to my friends

05/02/2019

a great experience

05/01/2019

Dr. Bates is a wonderful and companionate doctor.

04/24/2019

Excellent experience with all office personnel.

04/24/2019

*Dr. Bate was kind and cared about me and my situation. Very warm & welcoming.

04/18/2019

very quick and efficient. Since i was dizzy and had too high AND too low blood pressures, i was scared. There happened to be an opening on the very next day after i requested to be seen !

04/18/2019

i was quite concerned when Dr. Bates left her old location on Swan that i would find it difficult to be seen by her - she is such an excellent doctor! Her old office was also very efficient and kind. I am relieved and glad this new place is equally so.

04/18/2019

Dr. Bates and her entire new office situation are superb.

04/17/2019

Excellent person the nurse.

04/15/2019

Everyone communicated well and promptly "took care of business".

04/15/2019

Dr. Bates has an exceptionally high level of "bedside manner" or empathy. She was extraordinarily attentive with a genuine interest in my case of PMR. I'm more than well satisfied with her as my doctor.

04/13/2019

for several years of contact with this doctor, I have felt very positive about all of the above.

03/28/2019

Excellent

03/19/2019

I have been a patient of Dr. Bates and when She came to Carondelet I followed her. She is a wonderful Doctor and a compassionate human being.

03/15/2019

I always appreciate Dr. Bates' direct approach and ability to explain medical issues in a way that is easily understandable to lay people.

03/15/2019

*Dr. Bates is excellent in all ways. I have recommended her to 3 friends. They all like her, too.

03/15/2019

Professional assistant.

03/14/2019

Dr Bates is outstanding. Upon receiving my test results she called me personnaly to discuss them and set an appointment. Appreciate the personal touch

03/13/2019

*Dr. Kathryn Bates was great, friendly, down to Earth. Spoke/explained in lay terms. Absolutely would recommend this physician.

03/01/2019

very helpful

03/01/2019

very nice

03/01/2019

they were very caring , helpful and patient

03/01/2019

easy with no problems

03/01/2019

helpful and positive

03/01/2019

she was very cool!

02/28/2019

Friendly staff

02/28/2019

Dr. Bates was very helpful and used good judgement.

02/17/2019

No delays

02/17/2019

everyone is very nice

02/16/2019

There were no delays.

02/16/2019

No complaints

02/16/2019

No complaints.

02/16/2019

I was a patient of Dr. Bates when she was located on Swan. I am happy to find her again.

02/16/2019

My office experience was good in every regard.

02/16/2019

Everyone very kind, helpful and pleasant.

02/16/2019

Always had good experience with staff

02/15/2019

good

02/14/2019

All good.

02/14/2019

All good -

02/14/2019

All good experiences -

02/13/2019

Dr. Bates is fabulous

02/13/2019

very pleasant.

01/31/2019

Good experience. As expected.

01/25/2019

#2. NO DELAYS.

01/25/2019

*Dr. Bates treats you like a person not just a patient. Seen her since 2009. #5. Always great. #6. No treatment. #8. I have.

01/25/2019

Excellent -

01/25/2019

We were escorted by the NP to the room to get started; NO waiting.

01/17/2019

The registration staff was very friendly and helpful

01/16/2019

First time a met Dr. Bates - would recommend her. Great bedside manner.

01/16/2019

Great staff here in all areas.

01/15/2019

Keep up the high standards.

01/15/2019

Very pleasant and efficient.

01/15/2019

All should be so good.

01/12/2019

Staff very courteous and helpful.

01/12/2019

I had seen Dr Kathryn Bates several years ago and was extremely happy to find her again. I have recommended her to family and friends in the past and will continue to do so.

01/10/2019

Could of been a lot better if the patient could edit patient history.

01/05/2019

Excellent. Have seen Dr. Bates for 5 years; great new location.

01/05/2019

Have recommended Dr. Bates to friends.

01/05/2019

excellent

01/05/2019

we got in before our appointment time. very efficient and friendly staff.

01/05/2019

no wait time...

01/02/2019

Very professional and kind.

01/02/2019

excellent

12/31/2018

The visit was pretty hurried. I had a couple quick questions to ask her, but there was no time.

12/25/2018

think have already done this...Dr. Bates was the consumate professional, a pleasure to work with!

12/25/2018

Dr. Bates was wonderful and informative and positive...a real pleasure to work with, a true caring professional!!

12/25/2018

very good experience!

12/25/2018

excellent experience!

12/24/2018

Well run organization

12/24/2018

Everything went smoothly

12/24/2018

This was the second time I have visited Dr. Bates, the other was when she was in another practice. My former cardiologist retired recently and I am looking forward to Dr. Bates treating me. I am comfortable with her care.

12/23/2018

I have had Dr. Bates as my cardiologist for several years and I was thrilled when she joined your practice. She is an excellent cardiologist!

12/21/2018

very good experience

12/20/2018

Dr Bates is wonderful

12/20/2018

*Dr. Bates has been my cardiologist for several years. She was new to this clinic.

12/19/2018

professional

12/19/2018

I have been a patient of *Dr. Bates for a number of years, and I am extremely happy that she is back in Tucson - so close to me.

12/19/2018

one of the Best doctors I have ever gone to!

12/19/2018

good

12/17/2018

It was easy and those on the phone were very courteous.

12/17/2018

It was a follow up visit from when Dr. Bates was at another facility.

12/17/2018

I have been seeing Dr. Bates for several years at two other facilities. She is an outstanding doctor and person. Her care and interaction with me has been the very best possible.

12/17/2018

No problems here.

12/17/2018

Smooth as butter.

12/17/2018

Great personnel and facility.

12/13/2018

*Dr. Bates has been my doctor for 13 years and she has always been the greatest, understanding to my needs & health, very caring!

12/12/2018

Glad that Dr Bates has joined this group

12/09/2018

Dr Bates is friendly, caring, outgoing and very good listener. Thorough explanation of results and multiple options for path forward were provided and discussed

12/08/2018

no delays

12/06/2018

Dr. Bates is, and always had been, a caring, professional and knowledgeable physician.

11/29/2018

*Dr. Bates is very friendly, professional, and caring. Took time to answer questions, not in a hurry to leave the room.

11/29/2018

the nurse tanking was very helpful.

11/28/2018

Great experience.

11/28/2018

Very professional.

11/28/2018

Outstanding.

11/27/2018

No comments

11/27/2018

I'm a long time patient of *Dr. K. Bates. I like her and am satisfied with her and her practice.

11/27/2018

Every thing was fine.

11/27/2018

The staff was courteous.

11/23/2018

The clinic was neat and tidy.

11/23/2018

I was greeted immediately upon walking into the clinic. The receptionist was pleasant and smiling.

11/23/2018

had to drive almost an hour thru traffic to get to the haughton office which made me 10 minutes late. they were going to. reschedule me. I explained that you had rescheduled my appointment twice because of the doctors schedule. they spoke with dr bates and she agreed to see me. I appreciated that, only fair.

11/23/2018

Dr Bates is one the most caring Drs I have met most recently. She speaks to her patients so that they understand the problems, and doesn't speak over their level. she is warm and caring. I would highly recommend her to my friends.

11/23/2018

The nurse was pleasant and very efficient.

11/21/2018

A great first visit with Dr Bates. She came highly recommended by our long time friends and they were correct. A pleasant visit. Thanks

11/21/2018

After 1 1/2 months since she saw me in the ER she remembered me and mentioned that my son was with me at that time. Amazing!

11/21/2018

Very nice first visit and even though its a medical visit, I look forward to my next one. Thanks, FF

11/21/2018

Everything was fine, including the Drs assistants who did the exam premaration work. Thanks,,,,FF

11/21/2018

If everyone provides the service like she did, you are very very lucky and no doubt very happy. Thanks, FF

11/21/2018

No delays

11/21/2018

All good

11/21/2018

No problems to report.

11/21/2018

They are all very nice.

11/21/2018

There is not any delay.

11/10/2018

For #2 above, no delays encountered.

11/10/2018

No experience this visit for #1 and #4

11/08/2018

everyone was very attentive

11/07/2018

Exceptional personnel

11/07/2018

All good

11/07/2018

Wait time was expected as because of the first time visit, complete medical history was needed as visit included my wife as well.

10/28/2018

Dr. Bates was recommended to me and I'm very happy with the office.I will definitely recommend Your practice to others!

10/28/2018

Dr. Bates explained things until I completely understood my diagnoses.

10/28/2018

Very friendly, made me feel comfortable.

10/28/2018

Awesome experience!

10/28/2018

Very happy with this office!

10/28/2018

Very warm and inviting office!

10/26/2018

good response and recommendations

10/26/2018

it was not long waiting time

10/26/2018

asking questions and give good explanation

10/26/2018

very knowledgeable and clear recommendations

10/26/2018

Both assistants I dealt with were very professional.

10/26/2018

I would highly recommend Dr. Bates. She is one of the most caring, personable physicians I have dealt with in my health care arena.

10/26/2018

professional

10/26/2018

clean office

10/24/2018

Again, this goes back to the files we carried and the mountain of forms you provided at our appt. The front desk ladies were very pleasant, but we did delay things by having to repeat all the information that was in our packet of forms (from our previous years as Dr. Bates' patients and after our visit to a different cardiologist).

10/24/2018

Do something about the paperwork and we would have not wasted our time, the dr,'s time, your staff's time, and delayed your appt. schedule. Having said that, everyone seemed to turn themselves inside out to help us.

10/24/2018

Latricia was pleasant, thorough, professional and clearly explained that we would have to wait because our delay (due to the paperwork) had placed 2 other patients ahead of us.

10/24/2018

all staff members very helpful.

10/10/2018

I will recommend *Dr. Bates very highly.

10/01/2018

There was not any delays and No wait times

10/01/2018

Great experience for the first time visit!

Carondelet Medical Group - Cardiology East

Address

6567 East Carondelet Drive, 225, Tucson, AZ 85711

Phone

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